Hotels With Airport pickup service in Lesser Poland, Poland

Best hotel mattress ever! Nice, pleasant hotel, well presented rooms and helpful staff. However I wanted to dedicate this feedback to our waitress, Agnieszka. She is a star! She is very customer oriented, polite, and must be an active listener as she remembered every detail. Moreover, she was so proactive and aware of the situation at the table. As I am after surgery she gave us space and time to eat the meal slowly without this uncomfortable constant checking of our table. She demonstrated emphaty by listening to my story and by caring. During our time at the restaurant she builded trust and clearly, she made us feel very welcome. She is a top star! ⭐️ Agnieszka, please, if you ever want to work in Customer Care in Malta, let me know. I will welcome you with open arms. Thank you for making our evening brighter!

We stayed at the Hotel Wyspianski in Krakow for 5 nights. Really can't fault this place at all. We had a lovely large room on the 4th floor, the bed was comfortable and they left free bottles of water for us. The hotel is in a great location, close to the Old Town, the main Market Square, a big shopping mall and lots of other attractions. The staff were all very friendly and the breakfast buffet was delicious with so much choice. We ate dinner at the hotel restaurant a couple of times and the food was amazing. The hotel bar was well stocked with Polish vodka and overall we've had a fantastic time and would certainly stay there again!

We arrived very early in Krakow & were able to leave our bags 1st thing in the morning to go & explore. Location very close to old town & a comfortable 5/10 mins walk. Our 1st night was not great due to other guests making a lot of noise. We mentioned this in the morning & were lucky enough to be moved to a different room which was perfect 😊the breakfast was lovely & varied & I was over the moon to have a Greek salad one morning! It maybe a good idea to label a couple of the dishes that are not familiar to the British, as I like to try different foods but came unstuck with one of the items which was very fishy! Maybe my own fault for trying 🙃

Overall this hotel is excellent! The staff are friendly and very customer focused. The concierge service is equally excellent and I want acknowledge Johnny. He defines what it means to be a concierge. Everything from restaurant suggestions to handling airport transfers was top notch. Over the course of a week, he never gave us a bad recommendation. He also setup tours for us to take as well! The room (privilege with a full bed) was equally as large as rooms in the US, which was unexpected for Europe. The beds are comfortable and the bathroom/shower was equally large and comfortable. A couple of small dings where noticed in the cabinet finishes but that was the only sign of wear and tear in the room. This was our first time in Krakow and the hotel made it a perfect stay! Centrally located in the heart of the city, it is only a 5 minute walk to the Main Square and dining/ attractions. It is also across the street from a mall if you need any last minute purchases. If you are traveling to Poland this hotel is a must!.

I had to write this to counter some of the poorer reviews. We just spent 5 nights here and it was great for a family! The rooms were huge - we all had plenty of space each on 2 levels. The location is perfect - turn left for the castle turn right for the Old Town - 10 mins walk each. Trams stop outside. They are warm, clean and spacious and breakfast at the pretty adjoining cafe (Good Day Cafe) was perfect! The shower was always hot and powerful. Remember they are apartments, not a hotel so you get what you pay for. The reception opens during the day and you can request room clean/towel change etc. For us they were superb!

I arrived at the hotel around 10:00 pm after a long journey - I was greeted with information that the system was down and it was not possible to check me into the room I booked and that I had to wait in the bar area. Fortunately, the complications did not last long, otherwise it would be reasonable to offer at least a glass of water while waiting for the problem to be solved. However, this is a detail compared to the point: in the room I had no way to turn off the fan, which was so loud that I couldn't sleep. I reported the problem at the reception the next day and asked to turn off the fan - I received information that at the moment there is no such possibility, because the person responsible and able to do it is currently not at work. As a solution, I was offered earplugs, which are very uncomfortable for me to sleep in, but as they say ”better than nothing”. I was hoping for a shade of relaxation during my two-day stay, and as a result I left the hotel with a headache. Two nights of sleep deprivation, annoying ”humming” of the fan in the room and the inability to open the window = drama.

The hotel is very well decorated. I like it very much and everything in the room is very good. It is the hotel breakfast that has not changed for 4 days, and it is almost the same every day. This is the lack of it. In addition, the hotel location is a bit far from the city center! There is a problem with the tram station at the entrance of the hotel in the past two days. I have to take one more stop. 🙁

Manager doesn't smile but I know he is very kind person, willing to be ready to give guests help ! Very cozy and comfortable ! Highly recommend to stay !

The reception at the front desk is still very good, but the facilities are really unsatisfactory: The basin and drain in the toilet were broken, and the water was everywhere after taking a shower, even soaking the carpet outside the door. There is no kettle in the room, hot water can only be picked up in the kitchen downstairs. Others are okay, maybe the above is an accidental situation.

Near the Krakow train station and bus station (that one can catch the buses to Auschwitz Concentration Camp) which can be accessed through the tunnel near the hotel. There are 2 Ibis brands side by side which you can go thru the door of one to get to the other hotel ( instead of going round the building).

We stayed at the Hotel Wyspianski in Krakow for 5 nights. Really can't fault this place at all. We had a lovely large room on the 4th floor, the bed was comfortable and they left free bottles of water for us. The hotel is in a great location, close to the Old Town, the main Market Square, a big shopping mall and lots of other attractions. The staff were all very friendly and the breakfast buffet was delicious with so much choice. We ate dinner at the hotel restaurant a couple of times and the food was amazing. The hotel bar was well stocked with Polish vodka and overall we've had a fantastic time and would certainly stay there again!

We arrived very early in Krakow & were able to leave our bags 1st thing in the morning to go & explore. Location very close to old town & a comfortable 5/10 mins walk. Our 1st night was not great due to other guests making a lot of noise. We mentioned this in the morning & were lucky enough to be moved to a different room which was perfect 😊the breakfast was lovely & varied & I was over the moon to have a Greek salad one morning! It maybe a good idea to label a couple of the dishes that are not familiar to the British, as I like to try different foods but came unstuck with one of the items which was very fishy! Maybe my own fault for trying 🙃

I had to write this to counter some of the poorer reviews. We just spent 5 nights here and it was great for a family! The rooms were huge - we all had plenty of space each on 2 levels. The location is perfect - turn left for the castle turn right for the Old Town - 10 mins walk each. Trams stop outside. They are warm, clean and spacious and breakfast at the pretty adjoining cafe (Good Day Cafe) was perfect! The shower was always hot and powerful. Remember they are apartments, not a hotel so you get what you pay for. The reception opens during the day and you can request room clean/towel change etc. For us they were superb!

Overall this hotel is excellent! The staff are friendly and very customer focused. The concierge service is equally excellent and I want acknowledge Johnny. He defines what it means to be a concierge. Everything from restaurant suggestions to handling airport transfers was top notch. Over the course of a week, he never gave us a bad recommendation. He also setup tours for us to take as well! The room (privilege with a full bed) was equally as large as rooms in the US, which was unexpected for Europe. The beds are comfortable and the bathroom/shower was equally large and comfortable. A couple of small dings where noticed in the cabinet finishes but that was the only sign of wear and tear in the room. This was our first time in Krakow and the hotel made it a perfect stay! Centrally located in the heart of the city, it is only a 5 minute walk to the Main Square and dining/ attractions. It is also across the street from a mall if you need any last minute purchases. If you are traveling to Poland this hotel is a must!.

The reception at the front desk is still very good, but the facilities are really unsatisfactory: The basin and drain in the toilet were broken, and the water was everywhere after taking a shower, even soaking the carpet outside the door. There is no kettle in the room, hot water can only be picked up in the kitchen downstairs. Others are okay, maybe the above is an accidental situation.

I arrived at the hotel around 10:00 pm after a long journey - I was greeted with information that the system was down and it was not possible to check me into the room I booked and that I had to wait in the bar area. Fortunately, the complications did not last long, otherwise it would be reasonable to offer at least a glass of water while waiting for the problem to be solved. However, this is a detail compared to the point: in the room I had no way to turn off the fan, which was so loud that I couldn't sleep. I reported the problem at the reception the next day and asked to turn off the fan - I received information that at the moment there is no such possibility, because the person responsible and able to do it is currently not at work. As a solution, I was offered earplugs, which are very uncomfortable for me to sleep in, but as they say ”better than nothing”. I was hoping for a shade of relaxation during my two-day stay, and as a result I left the hotel with a headache. Two nights of sleep deprivation, annoying ”humming” of the fan in the room and the inability to open the window = drama.

Manager doesn't smile but I know he is very kind person, willing to be ready to give guests help ! Very cozy and comfortable ! Highly recommend to stay !

The hotel is very well decorated. I like it very much and everything in the room is very good. It is the hotel breakfast that has not changed for 4 days, and it is almost the same every day. This is the lack of it. In addition, the hotel location is a bit far from the city center! There is a problem with the tram station at the entrance of the hotel in the past two days. I have to take one more stop. 🙁

Near the Krakow train station and bus station (that one can catch the buses to Auschwitz Concentration Camp) which can be accessed through the tunnel near the hotel. There are 2 Ibis brands side by side which you can go thru the door of one to get to the other hotel ( instead of going round the building).

For a hotel whose main purpose is to service conference guests, it is unfortunate that the in-room WiFi connection is utterly unreliable and makes working impossible - the signal could not support any remote working. I had to use my non-Polish cell phone data as a hotspot for my laptop. This is a huge issue that really needs to be resolved for business guests ASAP. When I complained about this, I was told to use the executive lounge for a better connection - yet I can hardly inflict a 2 hour long Teams meeting on the other lounge guests. The hotel road access must also be mentioned - frankly the design is stupid. The single access lane with boom gate to the hotel is constantly blocked by a steady stream of taxis and food delivery cars. They park there while waiting for customers or to drop off food orders, so guests cannot enter and must wait around - on one occasion this was for 5 minutes and the driver was rude and aggressive when I politely requested he move and wait elsewhere. Breakfast at the Fifth Avenue restaurant is barely acceptable - I have had better free basic breakfasts at a Hampton Inn. The quality of the food is lacking, but also the poor preparation/cooking really stands out - e.g. undercooked, cold hash browns. The guy on the desk was obnoxious and acted like it was my fault my name wasn't on the list - even though my Honors loyalty status means I'm automatically entitled to breakfast as a benefit. Apparently I was to blame for a lack of communication amongst hotel staff. The restaurant itself was heaving with poorly behaved guests, children running around screeching and spilling liquids. The young wait staff was overwhelmed - needed tables were left uncleared. I had to do this myself, then ask twice for fresh cutlery/china. The quality of food from room service was equally sub-standard and disappointing. The parking ticket machine does not work. After wasting a ridiculous amount of time trying to pay for parking, I went inside to reception where the guy laughed and said 'Oh no, it doesn't work. Pay here at the desk'. Maybe put up a sign? Guests should be aware that the pool is shared with guests from the adjoining Hampton. Apparently it's not intended to be used by child free adults before 20:00 - the rest of the day it's taken over by noisy kids playing ball games who prevent actual swimming. If you need to withdraw money from the automatic teller machine - good luck doing this of an evening when the area is closed off and inaccessible. Finally, the mattress was uncomfortable. Neither firm nor soft, just lacking in decent springs/support and in need of an update. The one positive was the evening happy hour at the executive lounge. Good quality options - goulash soup really good. The two male waiters very helpful and good at clearing and monitoring. Given the inconvenient location away from the city centre and the overall average quality of the hotel's offering, I've asked my company to avoid booking future stays

Best hotel mattress ever! Nice, pleasant hotel, well presented rooms and helpful staff. However I wanted to dedicate this feedback to our waitress, Agnieszka. She is a star! She is very customer oriented, polite, and must be an active listener as she remembered every detail. Moreover, she was so proactive and aware of the situation at the table. As I am after surgery she gave us space and time to eat the meal slowly without this uncomfortable constant checking of our table. She demonstrated emphaty by listening to my story and by caring. During our time at the restaurant she builded trust and clearly, she made us feel very welcome. She is a top star! ⭐️ Agnieszka, please, if you ever want to work in Customer Care in Malta, let me know. I will welcome you with open arms. Thank you for making our evening brighter!

The hotel is literally across the street from the airport terminal next to the parking garage. Super nice hotel. The staff at reception were extremely professional, good English and helpful. Sort of odd layout in lobby but found the elevator easy enough. The room was easy to find and extremely clean. I do not think I ever was in a hotel room with such crisp sheet. The bed was perfect for me and I had a great nights sleep. The tv pilot was difficult to figure out and no instruction card. Bathroom was a tub with shower which was very modern. My only complaint is that there is no free coffe/tea in the lobby but next to reception in the corner is a little shop area with all sorts of item to buy. I even saw towels so not sure if you wanted an extra towel you would have to pay for it? My toothbrush was packed in my suitcase and I asked for a “ forgot my toothbrush” as most hotels have forgot item complementary but here was directed to the little store to buy one. I felt this was shabby for a Hilton. Otherwise my stay for a night between flights was excellent.

Comparing to other 5-stars hotels we've been to: 1. Bathrooms - No wet wipes or air freshener. But it was spacious 2. Breakfasts - Cold buffet available, no toaster. Small choice of cartoned fruit juices available upon request - only orange and apple, no grapefruit, pineapple. ”Selection of cheeses/meats/cakes” label was 'obvious', - would be more helpful to label each fully. Small choice of yogurts (one). Hot dishes ordered from breakfast menu. Ordered mixed omelet and got plain egg. Ordered 2 teas and got one. Tea at 5 star we would expect proper loose leaf quality tea, but we got 'flavoured green tea' bag. And a slice of lemon that was just skin and no lemon. 3. Room - few choices of coffee/tea available; no milk (you can ask for more). Only very small cups available (not suitable for tea). TV. Lack of streaming like Netflix. Only terrestrial, mostly Polish with very few in English. Wifi was strong and fast in room though. Bed was comfortable and large. Room temperature was adjustable only by a fiddly electronic screen. Far easier are physical dials and controls. 4. Pool - small, more for relax and play, than swimming. 1 or 2 can swim at a time. It was chlorinated (not ozone). Crazy that it closes at 10pm, so after day out/evening meal you have very little time to use it. Midnight or 11pm would be more acceptable. Should be a time for adults only use of the spa - eg 9pm to 11pm at least, as it was very noisy with so many young children. It was 'winter break' time so we can understand the number of young screaming children, but feel that a reasonable limit could be in place, time-wise. 5. Sauna - Good that there was a it is a 'proper', traditional, Finnish, healthy, correct sauna, (nude or in a cotton wrap) but this was not enforced. This meant that ignorant people were sitting in wet swimming costumes. This is dangerous, unhealthy and insanitary, as the chlorine form the pools evaporates in the hot sauna air, and the dyes and the plastics from the costumes cause skin problems and the body cant sweat properly. Others sat directly on the wood causing damage to the sauna, and unhygienically sweating directly on the wood. Aromas/oils were available upon request, but that meant asking for it regularly, 4-5 times. 6. The outside deck (to jacuzzi) very slippery, like ice-rink! This should be improved or the ice cleared. 7. The 'jazz pianist' was monotonous, boring, and seemed to have only one style. 8. Paid parking only (50zl a day). We would expect that included.

A memorable experience! Walkable distance from city center. You can get transport for famous places from there. Beautiful and huge park near by as well. Western and english breakfast with lots of varieties. Special counter for kids! Entry to thermal bath for hotel guests. Of course chargeable. Perfect gateway for family, friends and couple. I will definitely visit again. Few suggestions: Pre book thermal bath and breakfast to save some bucks! Indian restaurant nearby!

Location location location...over panoramic view of Zakopane with a breathe taking mountains view waking you up. Breakfast buffet in a traditional Polish way. Surrounded by the forest. Local old parish 5 min walk andb10 min walk to Zakopane main district Very clean and warm rooms despite of the building being very old style. Highly recommend It Was my second stay there.

Good location, near to the centre, and near the train station, nice view from the room, friendly staff, good food, pet friendly. We enjoyed every minute of our stay, everything was great, clean room,.

Great Hotel. Large Room. Superb Breakfast. Stunning location with great views. Only criticism is that the main restaurant in the hotel closed at 19.30. Adjacent one on same complex served great food so no major problem

The hotel was a few days at the end of October. The weather was fine - it was beautiful 😃👍 Hotel is a very large hotel divided into five stars and three. (Versal) We had the opportunity to live in 5*😊 It was a double room(deluxe) quite large with a beautiful balcony and a mountain view (unfortunately covered with raw roofs of houses standing right next to the hotel and constantly under repair in one of the properties. ) It was a little uncomfortable ☹️ The room is nicely equipped (no bark in such a hotel class a little strange-unless it is due to a pandemic) Breakfast and dinners are very good, staff are nice. Hotel location very good (everywhere close) For us it was a nice stay 😊 Everyone must decide whether the hotel is worth these stars and 😊 prices

Hotel is a beautiful historic building, decor is charming. Room and bed were good, however TV came on mysteriously in the middle of the night 2 nights in a row waking us up! Shower is diabolical - not only did the door come off it’s tracks every time we touched it but the shower nozzle wouldn’t stay in the hook so you had to hold it in your hand the entire time. Water took a very long time to heat up. Location excellent , we liked that the window could be opened and didn’t mind the street noise. Rooms were clean and presentable. Staff very helpful and pleasant. Loved the restaurant - food was excellent and service great - sadly it was only open for 1 of the 3 nights we stayed. Used the pool and sauna - very nice, however the attendant wasn’t overly helpful.

I recently stayed at this fantastic hotel and had an overall exceptional experience. The breakfast selection was impressive, offering a variety of delicious options to suit different tastes. The views from the hotel were breathtaking, providing a picturesque backdrop to my stay. Its central location made it convenient to explore the city, and the staff were not only professional but also genuinely friendly, enhancing the overall hospitality. I highly recommend this hotel for a delightful and memorable stay.