The Receptionists welcomed us with smiles, everyone was welcoming. The food was great, a wide variety for breakfast including local dishes, Indian and other dishes which we tasted and they were great. The hotel is located in Stone Town, a neighborhood is full of history, markets with spices that are walk-able distances away. It has taxis in the front door to take you anywhere at affordable fee. The shores to Slave Island are just walk-able distance away. The ferry sounds can wake you up earlier, other than that everything was great.
The front desk provided a room that was already occupied. When we checked in at 23:00 late at night and opened the door, a middle-aged man was already sleeping on the bed. The man was frightened and very angry. Similarly, we were also very frightened and felt very embarrassed. For such a misunderstanding, the front desk only apologized to the man, but did not apologize to us.
After changing rooms, our twin bed room was changed to a double bed room. The hotel did not explain this. Because it was late at night, we gave up changing beds and rested.
There was a musty smell in the room, and a bottle of mineral water was empty, and it was not cleaned. There were many flies flying around in the restaurant during breakfast.
I am very dissatisfied with this accommodation experience.
The hotel is built on an old house. To be fair, it is very unique. Some corners of the hotel are very photogenic during the day, but the shortcomings are also obvious. First of all, the lighting in the house is insufficient, especially at night, the overall feeling is very old under the dim light, and it does not look clean and hygienic enough. However, considering the price, it is still relatively cost-effective.
Loved this place, everything was great, food, drinks, pool, gym.. baggage storage after check out. Wish i had more time.. and the aircon after 3 weeks without any was the icing on top of the cake.. bed was really comfortable. They allowed an early check in too.. i have absolutely nothing bad to say 👌 staff really friendly and polite as well
Such a lovely hotel for a very affordable price. Located in the city center next to those winding shopping streets, very stylish with the vintage furniture on the inside and incredibly helpful staff!
Good location - in the center of everything in Stone town. They don’t have water coolers for clients - you have to go to the restaurant to refill.
Also: it seems they bought another building. So they accommodated us in like 200 meters from main facility. Surely it’s kind of inconvenient but still ok.
Comfortable Accommodation: Kay's place Train house apartments in Zanzibar City offers a family-friendly restaurant with traditional and romantic ambience. Guests enjoy free WiFi, air-conditioning, and a fully equipped kitchenette.
Dining Experience: The restaurant serves brunch, lunch, and high tea, complemented by a full English or Irish breakfast. Outdoor seating areas provide relaxing spaces for meals.
Convenient Facilities: The apartment features private check-in and check-out, a paid shuttle service, lift, minimarket, and full-day security. Additional amenities include a washing machine, private bathroom, and streaming services.
Local Attractions: Stone Town Beach is a 6-minute walk away, while the Peace Memorial Museum lies 1.1 km from the property. Other nearby sites include Cinema Afrique and Hamamni Persian Baths. Abeid Amani Karume International Airport is 7 km distant.
Shoki Shoki House was a great place to stay, though a bit tricky to find at first due to the nearby Shoki Shoki Hostel, which is different. The location is clean, room was spacious, and the staff were extremely helpful. I’d absolutely recommend it to anyone. It is very good value for money
Advantages: Hotel located at the port which allows you to explore the entire old town on foot. The room is nice and spacious and the bathroom was generally clean. The staff is very pleasant. Breakfast is pretty good (especially the egg menu items) and the one dinner we had there was excellent. The view from the rooftop is magnificent.
Disadvantages:
The neighborhood is very noisy and the room (303) was under the rooftop restaurant so there was a lot of noise until at least 11pm and from 6am in the morning.
Even though the bathroom was clean we found 2 cockroaches.
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8.6/10
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AAnonymous UserI have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari.
There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe.
They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again.
Also, the WiFi was bad
The hotel is located in a small alley but has a relatively large building with multiple floors. The atmosphere features an old-style building. The breakfast is excellent, and booking a stay with dinner included would be even better. However, it might be a bit noisy since it's in the city.
It was a great hotel. It was within a 10 minute walk from the airport. The staff were all friendly and the amenities were plentiful. The breakfast buffet was also great.
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