8.9/10Very Good1800 Reviews
Marina Bay Singapore|1.37km from downtown
Birthday Stay Made Extra Special by the Amazing Team
I stayed at Grand Park City Hall over my birthday weekend, and it was such a wonderful and memorable experience. From check-in to check-out, every staff member I met was warm, professional, and genuinely caring. Their thoughtful service made me feel truly welcomed and well taken care of.
A special shoutout to the team at the Crystal Club — they were incredibly attentive, flexible, and went above and beyond to ensure I had an enjoyable stay. Their kindness and personal touches made my birthday weekend feel extra special, and I’m really grateful for that.
The breakfast and evening cocktails at the Club Lounge were both delightful, with a good selection of dishes that tasted great. The hotel’s location was also perfect — close to public transport, shopping malls, and plenty of food options nearby.
If I were to mention one minor thing, it would be that the bathtub in my room wasn’t working properly, so I didn’t get to use it. It wasn’t a big deal to me, so I didn’t bring it up — I’m sure the team would have resolved it immediately if I had.
Overall, I had an excellent stay and a memorable birthday celebration. I really appreciate the warmth and professionalism of the entire team — it left a lasting impression on me. I’ll definitely be recommending Grand Park City Hall to friends and would love to return again soon for another stay!