4.6/5Outstanding109 Reviews
Nusa Dua Bali|14km from downtown
What an incredible stay at Holiday Inn Resort Nusa Dua! The service provided was impeccable, starting off with an upgrade to an ocean view room when our pool view room was undergoing maintenance upon our arrival, followed by complimentary fruit and chocolates as another apology, along with a chocolate cake and bed decorations for our anniversary. All staff members were so friendly, helpful and approachable throughout the whole week of our stay. Also nice to see that feedback forms are actually acknowledged and acted upon very promptly (unlike other places) as we made a simple suggestion for the breakfast to include avocado and hollandaise sauce and the next two days staff members offered us specially cooked eggs benedict with avocado. Cannot fault a single thing about our experience and without a doubt will be back to stay in the future! Special mention to duty manager Geksa who frequently checked in with us and went above and beyond to make our stay so enjoyable!