Krabi Resort map

Hotel is absolutely runned down. Poorly maintained rooms, cleanliness, and amenities. Please do not waste your money and time booking this place. There are way better resorts around Ao Nang for consideration. The breakfast buffet is also so horrible. There's not much of varieties. Food were left opened with flies roaming on the pastries and bread. Sheets were stained. Rooms very smelly. Bathroom taps and bidets were rusty and mouldy. Worthless for the price paid though the location is strategic. Krabi Resort just screwed up my anniversary staycation. Requested for 1 double bed but received twin bed. Lights in the room were horrendously dimmed and dark. This resort gives you the ******* vibe. Poorly litted at night. Front desk kept saying no more rooms. Never bothered to offer an upgrade of room. We had to fight for it and ended up having to share 1 pool villa with friends. Room cleaning service also is so slow and inefficient. Requested them to make up our rooms in the morning, they only come to clean around 3pm when we're back. Hopeless place for holiday with family and friends.

I was really disappointed with my stay at Krabi Resort. The hotel is very run down and needs a lot of work done to it. My room was full of mould and smelt damp, by the end of my stay I was poorly because of it. The bath wasn’t useable because the taps wouldn’t turn as they had so much limescale on them, the bath wasn’t useable damaged, there was a constant puddle in the bathroom behind the bathtub, mould on the ceiling, the shower wasn’t useable damaged broken and water was coming out of everywhere. Unfortunately the staff were unhelpful and just said that there were no more rooms available. I spent a lot of money on this hotel and was extremely disappointed, when I raised my concerns and trip spoke to the resort, they were not willing to give me my money back even after showing the poor condition I was subject to. Whilst the location was good, I certainly wouldn’t recommend this hotel to anyone, unless you want to end up poorly.

The location is good, but the service is extremely slow. I had to call four times for a fork and spoon, waited 40 minutes, and in the end I had to walk to reception to ask again - so in total I asked five times. On top of that, the water for the shower was dirty.

Room was spacious, but unfortunately the plug sockets and lights didn’t work. It was raining during my stay, and when I asked for an umbrella, I was told to check the wardrobe. After explaining that there wasn’t one, I was told I would be given one, but it never arrived. Thankfully, a room next to us kindly let us borrow one of theirs as they had two. Cleanliness was a major issue. There was visible mould on the pillow, the curtains, and even on the balcony area. The bathroom was also quite run down, covered in limescale, and the toilet bin (which had used tissue in it) wasn’t changed when the cleaner came in. The shower was broken, there was no shower shelf, and the bathtub taps didn’t work at all. The pool area also needs attention. The flooring is covered in sharp pebbles which don’t feel safe. While I was there, a lady tripped on a step and cut both her knees—yet the pool bar staff didn’t have any first aid equipment to help her. On the positive side, the location is great. As soon as you walk out of the resort, you’re right on the main ***** with bars, restaurants, and markets. Access to the private beach is definitely a plus, though service for food and drinks was extremely slow. Overall, Krabi Resort feels like it once was an amazing place to stay, but it’s now run down and in serious need of updates. I wouldn’t recommend it or stay again, especially considering how overpriced it is for what you actually get.

Good hotel with private beach good location