Duxton Hotel Perth map

I am writing this to warn other travelers about a major security and privacy failure we experienced at Duxton Hotel WA. Upon returning to our room at 8:55 PM, we were shocked to find our room door fully open and propped up with a wooden door wedge. Our room was located near the elevator, meaning our personal belongings and privacy were completely exposed to every passerby for nearly 5 hours (housekeeping finished at 4:30 PM). The most disappointing part was the management's response. They admitted the mistake but refused a refund, justifying it by saying "CCTV showed no one entered" and "nothing was stolen." This logic is absurd. Security is about prevention, not just reporting after a crime occurs. Whether or not someone entered is a matter of LUCK, but leaving the door open was a total failure of their "Duty of Care." They offered a bottle of wine and breakfast, which we declined as it felt like a dismissive gesture for such a serious security issue. If you value your privacy and safety, think twice before staying here. A 5-star hotel should not have a 0-star security protocol.

Beautiful room with awesome views of the city and the river, everything was super clean and we got allot more than we expected!

A decent hotel. Walking distance to few tourist spots like Elizabeth Quay, Langley Park, The Perth Mint etc

Clean and comfy beds. Even provides bolsters. The buffet was great. Used the sauna and steam rooms, which were unisex.

The inconvenience is hotel doesn’t has parking area, the valet parking for hotel guest is expensive @AUD68 daily and street parking only allow to park maximum two hours only also the parking require to download an app call easypark but we tried to download and couldn’t do it, so weird, do not know is it because our phone number isn’t local? Overall hotel is clean and service is good