Hot Springs Hotels in Kumamoto Prefecture, Japan

The hotel is very new with a modern decor. The soundproofing is excellent, and even the drawers, wardrobe doors, and shower door have soft-close mechanisms, making them very quiet. The public bath is a moderate size and has all the necessary facilities. The cleaning staff are diligent, so everything is quite clean. The hotel is located right above Kumamoto Station, making it incredibly convenient for taking the JR. Right outside the hotel are the A and B line tram stops, providing direct access to major tourist attractions and shopping streets. Additionally, floors 1 to 7 of the same building house a large shopping mall, including a Can Do 100-yen store, which is fantastic for inexpensive household goods and simple kitchenware. There's also a Big Camera in the mall. However, it's worth noting that most department stores close at 8 PM, with only some restaurants on the 6th and 7th floors open until 10 PM.

Trip.com wouldn't let me cancel, but I ended up getting the Dormy Inn Hot Springs for its lowest price ever! A double room for just over 300 [currency unit]! Couldn't resist! It's right opposite the Kumamoto Sakuramachi bus terminal, literally a stone's throw away. There's a shopping street, a Gyomu Supermarket, and a tram station nearby. As always, they have 24-hour coffee, tea, and ice cream, along with hot springs, laundry, and late-night ramen... My friends who know Dormy Inn will understand! I wanted to do two consecutive cycles of washing and drying, so I put in 200 yen. The next day, a Japanese guest saw me and told me I had to wait for the first cycle to finish before putting in more coins. I reported this to the front desk, and without a word, they refunded the 200 yen I overpaid. ❤️ Love it! Staying for two nights was an absolute steal.

This Japanese onsen hotel met all my expectations. Every day after coming back, I could enjoy a hot spring bath. Inside, there's one hot and one cold bath, plus a sauna. Outside, there's an open-air hot spring. After bathing, you can choose from four types of ice cream and read Japanese manga for free. You can also pay for a massage. For the late-night snack from 9:30 PM to 11:00 PM, they offer matcha and hot chocolate, along with a vegetarian ramen that comes with a quarter-egg. Overall, I looked forward to returning to the hotel every day after my excursions. I'll definitely stay here again next time.

Overall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.

We were very satisfied with this hotel. We stayed in a ground-floor room with a garden, and it was especially relaxing to fall asleep each night to the sound of rain. The hotel staff were very polite and offered services in Japanese, English, and Chinese, making communication very convenient. We also booked the hotel’s kaiseki dinner, which cost 7,000 yen per person. It’s recommended for adults, but not for children, as they may not enjoy this type of cuisine. The hotel’s hot spring facilities were excellent, offering private family baths, women-only baths, and mixed baths—providing a variety of options. On the day of check-out, the hotel even arranged a vehicle to take us to the bus station, which was very thoughtful. The only minor drawback was that we could hear footsteps from the room above. Occasionally, when someone walked upstairs, the sliding doors in our room would rattle slightly. That said, overall, it was a very pleasant stay.

I was a bit worried about the room size, but it turned out fine. The beds were great, one large and one small, probably big enough for a family of three. It was a little inconvenient for the person sleeping on the inner bed to get up in the middle of the night. We could only open one 26-inch suitcase on the floor; the other had to go on the desk. Overall, for Japan, the room wasn't small. The hotel's hot spring on the second floor was quite relaxing. Breakfast was also good, with rice, side dishes, miso soup, bread, coffee, and sausage. The best part was the hotel's fantastic location; it's right across the street from Kumamoto Station, a five-minute walk. The service was excellent; the front desk staff always greeted us when we passed by, and they'd step out to bow whenever we entered the elevator, which almost made me feel a bit self-conscious about going downstairs.

The location itself is practically impossible to get to without a car. Parking is conveniently provided, as it's exclusive to the ryokan. The surrounding atmosphere is very satisfying. However, you'll need to rent everything from towels to yukatas at the ryokan. Breakfast is simple. There's a nearby place offering free sulfur hell steaming, so you can just buy eggs and cook them yourself (50 yen). You can also make other sulfur-based dishes if you'd like! I was disappointed that there was only one hot spring, and the water wasn't particularly special. Overall... Spend more and go somewhere better.

This is a fantastic resort! With the dinner and breakfast package, you practically don't need to leave the hotel for meals. The resort offers a wide range of entertainment facilities, including a swimming pool and a mini lazy river. The onsen (hot springs) are also excellent, with each bath providing a different scenic view. It's conveniently located about 1 km (a 15-minute walk) from Aso Station, making it very easy to get to the volcano crater.

An absolutely wonderful experience.
The staff at the ryokan were incredibly polite and always ready to help with anything we needed. Upon check-in, we were provided with traditional attire, pajamas, tabi slippers, bath amenities, and a small welcome treat with matcha and coffee. We also asked at the front desk if they could give us a ride to the bus stop after check-out, and they kindly said yes, of course. 
Our room was spacious, clean, and beautifully decorated. At first, we were planning to explore several other local onsens, but after experiencing the ones at the ryokan, we felt completely satisfied. There are separate baths for hotel guests (men’s and women’s), baths open to both guests and visitors (also divided by gender), as well as a private onsen. One of the onsens also has a sauna.
The traditional dinner and breakfast were both impressive—delicious and very generous in portion.
The surrounding grounds are stunning, perfect for peaceful walks. This ryokan is a bit further from the main cluster of inns, but that was exactly what we wanted—to enjoy quiet walking.
At night, our futons were laid out for us, adding to the authentic experience. The only reason I deducted one star is the very bright green light on the ceiling that stays on all night and can’t be turned off or covered. I didn’t have a sleep mask with me, and the ryokan didn’t provide one, so I had a sleepless night. It was quite unpleasant.
That said, I still highly recommend this ryokan—it’s an unforgettable place to stay.

The tea cup in the room was not clean, i wish the hotel payed more attention to that. The hotel itself is very close to the station and the breakfasts are good, I've been there twice and each time the food was a little different. The staff at reception desk is very helpful