Service: Fortunately, there are freshly made knife-cut noodles, steamed buns, steamed bread, porridge, etc. for breakfast, which satisfies the Chinese stomach.
All the chefs are Chinese, and the Chinese food ordered for dinner is also good. The portion is also good.
However, the hotel facilities are old and dirty, and the room smells of old cigarettes. I will not book next time.
The room was a bit small but surprisingly comfortable. Just a heads-up: remember to bring your own toiletries. The hotel also has water dispensers in the hallways, so you can easily refill your bottles. A major highlight was the hotel breakfast – it was absolutely delicious and offered a fantastic variety.
Lovely rooms. But yet again, refused to refund an earlier check out. Lost two nights of stay for two rooms even though we notified the hotel days prior. We didn’t mind paying a penalty fee for making the stay shorter but that was never an option. They rejected our application for a refund. Otherwise, the hotel is nice and my guests love staying there. Hence I still book for their stay there
Very good hotel, located fairly centrally in lusaka about 20 minutes from the airport. It's safe, the staff are exceptionally friendly, the breakfast was great and the restaurant/bar was also fantastic.
There's a pool downstairs in the bar area which is perfect for lounging around and enjoying the Zambian skies.
Would definitely stay again!
Didn’t realise before booking that this is a Chinese-operated hotel aimed I would imagine at hosting the local Chinese workforce. All TV channels were in Chinese, breakfast was Chinese food, coffee machine instructions were in Chinese. However, the staff were all Zambian and extremely helpful. Supposed to be a no-smoking hotel but it smelled strongly of cigarettes in our corridor. Bathroom kept smelling like a ‘wet dog’. No facilities in the hotel but luckily a great bar and restaurant next door.
Hotel and location is perfect and central to everything.
Room service for repairs is very slow to come out to check.
Food was good but lacked variety during dinner and menu options could do with an improvement.
Indian food was passable could do with a flavour balance.
Overall great stay
When staying at Upland Estates Serviced Apartments, you'll be perfectly positioned to explore all that Lusaka has to offer.
Keep up your fitness regimen with a visit to the gym.
At this apartment, you'll have access to a bbq. For extra convenience, free luggage storage and free laundry service (on-site) are available at the property as well.
Parking is available at the property.
Facilities: Airport hotel, the room is small, like a dormitory. It is a place to sleep. No slippers, no toothpaste toothbrush. The bed is small. The air conditioner is not hot. Breakfast is very small.
Hygiene: There are bugs.
Environment: There is nothing outside, it is close to the airport, and you can walk to the airport.
Service: When you sit down and order food, suddenly trip. Ask the waiter for a box of matches and charge 50 grams of watcha.
Good
12 reviews
7.8/10
Price from
€ 133
per night
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8.5/10
Very Good
LLauren GoatleyI usually have a good time at the resort and stayed a couple of times. This time from the start, there were a few things:
I had asked reception because we were going early, to have the breakfast boxes for the kids early to take at 5:30.
When we got to the restaurant in the evening it took a while to be served.
When we got the kids in the shower, there were no towels and when we phoned it took a while.
We also phoned to ask for normal milk as my child can’t have creomora and they said they would bring but never did.
Then our taxi driver let us down so I called reception to book an airport shuttle in the morning and she said she would call back but never did. Eventually after I called back, they got back to me with results. Didn’t tell me the price though.
When we checked out at 5:30, they didn’t have the breakfast boxes. And told us our taxi was K400 per head!
So all in all, wasn’t a great one.
GGuest UserDidn’t realise before booking that this is a Chinese-operated hotel aimed I would imagine at hosting the local Chinese workforce. All TV channels were in Chinese, breakfast was Chinese food, coffee machine instructions were in Chinese. However, the staff were all Zambian and extremely helpful. Supposed to be a no-smoking hotel but it smelled strongly of cigarettes in our corridor. Bathroom kept smelling like a ‘wet dog’. No facilities in the hotel but luckily a great bar and restaurant next door.
JJujuedashujushashuThe room was a bit small but surprisingly comfortable. Just a heads-up: remember to bring your own toiletries. The hotel also has water dispensers in the hallways, so you can easily refill your bottles. A major highlight was the hotel breakfast – it was absolutely delicious and offered a fantastic variety.
GGuest UserHotel and location is perfect and central to everything.
Room service for repairs is very slow to come out to check.
Food was good but lacked variety during dinner and menu options could do with an improvement.
Indian food was passable could do with a flavour balance.
Overall great stay
TTravelfreeVery good hotel, located fairly centrally in lusaka about 20 minutes from the airport. It's safe, the staff are exceptionally friendly, the breakfast was great and the restaurant/bar was also fantastic.
There's a pool downstairs in the bar area which is perfect for lounging around and enjoying the Zambian skies.
Would definitely stay again!
CCOLAbearFacilities: The room is large and has a terrace.
Health: Medium level
Environment: There is an Italian restaurant downstairs
Service: Check-in is slow
NNcubeThe reception was amazing and I loved the food. However I feel the hotel should invest more in their recreational facilities for example the hotel does not have a spa.The room itself was nice and the bathroom clean though not spacious as I expected.The dining area is very clean as well and I loved it.
CCOLAbearFacilities: Airport hotel, the room is small, like a dormitory. It is a place to sleep. No slippers, no toothpaste toothbrush. The bed is small. The air conditioner is not hot. Breakfast is very small.
Hygiene: There are bugs.
Environment: There is nothing outside, it is close to the airport, and you can walk to the airport.
Service: When you sit down and order food, suddenly trip. Ask the waiter for a box of matches and charge 50 grams of watcha.
HHONGCHANGBreakfast was average and environment was ok. There is a 24-hour convenience store near the gas station next to it. It is too difficult to find a convenience store in Lusaka. In a business district, you can go to the supermarket to buy something during the day.
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