The room facilities are relatively new and meet 4-star standards. I requested a high floor when booking, and I called the hotel a few days before check-in to confirm it. I didn't expect to be given the first floor in France when I checked in. I wanted to communicate with the hotel through Ctrip's customer service in China to see if I could change to a higher floor. As a result, the hotel's front desk staff hung up the phone directly because they didn't speak English. This attitude is rare. Fortunately, the windows are double-glazed and soundproof. The terminus of bus No. 3 is downstairs. The departure time of buses in France is relatively long, and there is still noise when the vehicles are waiting and idling. The hotel's breakfast is 16 euros per person, which is a bit expensive, but the orange juice and drinks are all Bio
The staff are friendly and the restaurant is too expensive given what is offered
P’tit dej at €10 for a 20-month baby remains complicated given the choice
Пребывание в отеле нам очень понравилось: свежий ремонт в номерах, удобная кровать, чайная станция. Круглосуточный ресепшн, приветливые и отзывчивые сотрудники. До исторического центра около 10 минут пешком.
Единственный небольшой минус - вход в отель под эстакадой, а также вид на неё из окна. Шума от машин практически не слышно - окна хорошо изолируют.
Good location near train station in Rouen. Love the hotel which is just next to the Rouen Tower, historical site. Love the sweets and candies and the fruits infused wster which is complimentary. Not forgetting the apples too. Front desk staff are friendly and very helpful.
I forgot to put slippers in the room. When I checked in, I didn't tell the drink in the room that I could enjoy it for free and didn't tell the reception phone number! Fortunately, we stayed for 2 days. We can ask the staff to retrieve the slippers and inquire about the above questions on the second day. The staff service is polite and commendable. 👍🏻
Located in Le Neubourg, The Originals City, Hôtel Acadine, Le Neubourg is within a 10-minute drive of Golf du Champ de Bataille and Château du Champ de Bataille. This golf hotel is 7.7 mi (12.4 km) from ASLB Galaxy Paintball Normandie and 11.8 mi (18.9 km) from Bec-Hellouin Abbey.
Enjoy recreational amenities such as a fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Planning an event in Le Neubourg? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 46 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks, and housekeeping is provided daily.
I like stories written in lobbies, corridors, and rooms! The hotel has nice and essential amenities. The location is excellent in the city center close to restaurants and almost all points of interest.
Breakfast is ok, but a little expensive.
There are no slippers or carpets in the room and this is a little disappointing in the cold season.
Notre séjour c'est très bien passé. Nous avions une chambre au soleil ce qui n est pas négligeable en Normandie. Les repas était bien servis. Les serveurs très efficaces malgré ce gros week end.
Nice location and lodge was very nice, especially the bathroom. Service was very friendly but some had limited english. Restaurant was very good, but service was a little bit slow.
Great
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GGuest UserIf you want to experience La vraie vie de chateau (a real life a a castle owner) this is your choice. Only 5 rooms available, very private, feels like you are in your own chateau… fabulous park and setting around the main building, was told there are other separate “mini” houses in the park , and you can go watch the horses…. And admire the view on the valley.
Our room: we booked the round bedroom … the center bedroom on the 1st floor…. Fabulous place, need a bit of upgrade in the bathroom… if anything… but seriously felt like a châtelain… as we reached early, we were welcomed by one of the sons of the owners who took us around the private wing, “his house”, and told us everything about the mansion history as well as hotel business. A great interaction with a friendly castle owner and businessman. They also have a snooker, a gym and sauna…. I mean… what else do you want!!!
We had to go out for dinner (at L’Hermitage) which the owner booked for us.
Breakfastwas served in the salons…. Stylish French dépit déjeuner, served by a dynamic, friendly and frank lady.
Just go. Dont hesitate.
GGuest UserNot much to say … only good stuff!
Nice welcome at reception when we checked in earlier than planned. We got touristic advice to go around and they kept our big suitcases. We unfortunately didn’t get parking as they were full.. all reserved (NB: trip.com never discussed that we had to book the parking, this is something Accor and Trip.com should discuss about as this is now our 2nd encounter of this problem…. Coming from Malaysia and renting a car, this is not helping… we had no idea we had to reserve parking)
The bedroom was very nice, pretty balcony but small bathroom… especially given the placement of the toilet…. lol. But never mind. Nice deck of the bedroom and the hotel too… themed on Christian Dior and fashion, we liked that ☺️
Last the breakfast and its location: beautiful. The view of the sea is really good, the furniture is nicely chosen, and the food is good. First time I see a « make your sunny side up eggs yourself » set in a hotel, which was cool.
GGuest UserHôtel très bien situé, propre, chambre spacieuse, petit déjeuné bien, personnel sympathique et serviable avec une mention spéciale pour Yassine :) séjour agréable
JJelenaPI like stories written in lobbies, corridors, and rooms! The hotel has nice and essential amenities. The location is excellent in the city center close to restaurants and almost all points of interest.
Breakfast is ok, but a little expensive.
There are no slippers or carpets in the room and this is a little disappointing in the cold season.
GGuest UserThis was one of the cities on our trip to France. The hotel had a wonderful location, a comfortable room, and was clean.
The deposit couldn't be paid in cash, only by card.
GGuest UserWe had booked a double bed room but we had two double beds instead.
The location is really well located, near the station, shops and the beach.
Take care to bring your shampoo and toothbrush back (the toothbrush is not provided) and for my part I didn't appreciate the shampoo/douche gel made available
FFubangyangMercure by Accor Group is as good as always. It is definitely the most cost-effective hotel in France. It is located in the center of Rouen, with convenient transportation and life, good facilities and good service. I recommend it to everyone.
GGuest UserVery nice hotel! It is located 15 minutes walk from the train station uphill or 35 minutes walk from the bus station also uphill.
Not bad breakfast, delicious juice and fish.
Very clean room and it felt like we were living in a castle.
Pool for an extra fee! 13 euros per hour or 20 euros for two hours
The beds are magical and the pillows too
I highly recommend!
GGuest UserThe hotel is clean and tidy and comfortable, and the breakfast is very good.
The view from the hotel balcony is beautiful.
Check in at the front desk is very special and friendly.
We are a good choice for a day of business trip.
GGuest UserThe hotel was located next to the harbour, the room was very clean and had fridge, tea and coffee facilities.
Breakfast was a continental buffet with a variety of cheese, meats, bread, fruit, and cereals. A short walk from the hotel is a large selection of shops, cafes, bars, and restaurants.
This hotel offers excellent value for money along with an excellent location to explore Cherbourg.
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