I stayed at Tianyuan Jingyi Hotel during my layover to my trip to Almaty. In general, I had a positive experience. The hotel is Situated right inside the airport. There is no need to exit the airport at all. After arrivals you can see the signs, walking around 10 min you are at the hotel.
The room and common areas were decent and tidy. My room was spacious and it had all the amenities.
Breakfast is included mostly Chinese and a few western options.
Overall, it is great value for money and a good hotel for a layover.
Upon check-in, we received complimentary souvenirs and milk tea. The room was very clean and hygienic. The hotel's location is excellent, very close to attractions, with a park right across the street. It's also within walking distance of the old town night market, where the evening performances are lively and plentiful. The hotel front desk staff were very friendly, and they even offer free airport shuttle service! Thumbs up!
Hotel near Liuxing Street,Yining City85.7% of visitors choose this area
__WeChat51886****2025.12.27
Overall, the hotel experience was fantastic! 🎉 The room was clean and tidy, and the bedding was super comfortable, especially the latex pillow which made for a really sound sleep. The electric curtains were a nice touch for convenience. The front desk also thoughtfully provided breakfast, which had a great variety and delicious food. I particularly enjoyed the local yogurt and dried fruits, they were very unique. Compared to guesthouses, chain hotels definitely have a much higher standard when it comes to cleanliness and facilities.
Hotel near Nanmen Erdaoqiao,Urumqi3.6% of visitors choose this area
GGuest User2026.05.07
The hotel is located right on Minjie Street, incredibly close to Jinquan Shopping Mall – just a 2-minute walk. It's also only about a 10-minute walk to the Grand Bazaar pedestrian street. You can't park directly in front of the hotel, but there's a convenient underground parking garage. The facilities are excellent, and the breakfast is plentiful. It might be due to the May Day holiday rush, but the service during my stay on May 4th felt a bit less attentive than when I stayed on April 25th, over a week prior. For instance, they didn't contact me beforehand to guide me to the underground parking, and there were no soft drinks in the room. However, overall service quality is still quite good. It's understandable that they were busy and fully booked during the holiday.
I stayed at this hotel with my dog. It's located in an old street with Xinjiang-style architecture. The room even had a long balcony, which was great for enjoying the view in the morning. There are also plenty of food options right next to the hotel.
The front desk staff was very kind. Even though she was a little scared of my dog, she still wanted to pet his head a lot.
I highly recommend this place for anyone visiting Turpan with their pet!
Excellent stay, convenient location, close to restaurants and to pedestrian streets where you can have a walk in the evening, they offer a large range of freshly cooked choices for breakfast, with local and western styles. But on the top of this, what really made my experience was the attention and helpfulness of the staff even before I reached the hotel. As a solo, independent traveller, that was the cherry on the top. Highly recommended.
This hotel was such a pleasant surprise! It's right in front of the snowy mountains and grasslands, an absolutely fantastic location super close to the scenic area. The room was clean, the details were thoughtfully taken care of, and the service was attentive and thorough. A perfect experience, highly recommend!
Hotel near Ancient City of Kashgar,Kashgar City90.8% of visitors choose this area
GGuest User2026.05.05
I usually expect a certain standard from Hyatt hotels, but this one was quite a letdown. Let's start with the positives: the design is great, and the staff were genuinely nice. They even gave me several drink vouchers due to an issue with my room. The coffee was decent, and impressively, they still honored my unused coffee vouchers two days later – that's a nice touch. However, good service isn't just about good attitudes, as I experienced firsthand.
Here are a few examples:
1) My reserved room wasn't available. They claimed to upgrade me to a suite (room 306?), but after waiting nearly an hour and a half, the 'suite' turned out to have only a narrow window squeezed between two buildings. Whether or not it was a genuine upgrade, they should have at least informed me about the room's specifics upfront.
2) I then moved to a room in building 6. It seemed freshly renovated. The small, broken window was one thing, but the smell was incredibly strong, and the bathroom had a terrible sewer odor. The combination of these smells was truly awful. I was in a hurry to get out, so I just put up with it, not wanting more hassle.
3) I turned on the humidifier, and when I returned, the room was enveloped in a dense mist. I actually thought something was burning... I have no idea why this happened; I've never encountered anything like it with humidifiers at home or in other hotels.
4) The electrical outlet on the right-hand bedside table was completely broken. Neither plugs nor charging cables would go in! This was ridiculous.
I'm usually quite lazy and rarely write such detailed reviews. I typically give five stars if a place is even remotely acceptable, but this experience was truly intolerable. I hope the hotel makes significant improvements. P.S. Kashgar itself is a lot of fun!
Outstanding
1234 reviews
9.4/10
Price from
NZD 101
per night
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9.1/10
Good
SShudouzaiwangFacilities: Excellent
Hygiene: Clean
Environment: Tidy
Service: Warm and attentive
The lobby is perfect for taking photos, and the sunshine and snow scenery outside the window are breathtaking. Special praise to the stray cats adopted by the hotel; they are affectionate and adorable. I would definitely stay here again in the summer.
Hotel near Nalati Scenic Area/Nalatizhen People's Government, Xinyuan
Price per night fromNZD 95
9.6/10
Excellent
AAnonymous UserOverall, my experience was fantastic, but I have to give a special shout-out to the front desk staff – they were incredibly warm and welcoming!
From the moment I walked in to check-in, the lady at the front desk greeted me with a big smile and a very friendly tone. She even helped me out with a few small requests, which really made me feel right at home.
Apart from that, the hotel's facilities and environment were excellent too. The room was clean and comfortable, and the location was convenient. I'll definitely be staying here again on my next visit and will happily recommend it to my friends!
SSimagangzaguangguangguangThe hotel is quite large, and at first glance, it gives off a five-star vibe.
The room is spacious, and the decor is clearly well-thought-out. The style is very modern and trendy, and the materials used are all of good quality. The hairdryer is similar to a Laifen (and works great!). They even provide latex pillows by default (which is a huge plus!).
However, the cleanliness isn't up to par (a common issue in Xinjiang hotels). You can clearly see stains.
They have two robots that deliver food, and when they arrive at your door, there's an automatic voice reminder in the room. The breakfast spread is also good, with a wide variety of options.
⚠️ The only thing that really drags it down is that the rooms aren't smoke-free. One day, when I left my room, the hallway reeked of smoke. I'm not sure which room it was coming from, but it immediately dropped my perception of the hotel down to a 3-star level. 🤦♂️
GGuest UserThe service was truly exceptional. I had an early flight and asked the front desk if I could check in early, which they happily arranged. They even upgraded my room for free, which I really appreciated. The front desk also had complimentary bottled water and fruit, a very thoughtful touch. They even gave me a free breakfast, which was also fantastic with a great variety and delicious food. Overall, it was an incredibly good experience. The front desk staff and security guards were all very friendly. I'll definitely choose this hotel again next time I'm in Xinjiang. It's also close to the metro station and has plenty of restaurants nearby.
SSeverusFacilities: The facilities are excellent.
Service: The ladies at the front desk were all wonderful. They even upgraded my room for free when I extended my stay, and the service was very attentive.
Cleanliness: The hygiene conditions were also great.
Environment: The room decor was very unique, and the lighting was just right, not too harsh. Plus, there are plenty of great places to eat downstairs.
GGuest UserThe room was impeccably clean, the service was exceptionally warm and helpful, and the facilities were comprehensive. We had a wonderfully comfortable stay. The hotel's distinctive decor style created a warm yet elegant atmosphere.
The staff were incredibly friendly and always eager to assist with any questions or concerns.
The Wi-Fi connection was stable, which was perfect for both work and leisure.
The room's soundproofing was excellent, ensuring a wonderfully quiet night's sleep.
The breakfast offered a rich variety and excellent taste, setting a great mood for the day. The bed was exceptionally comfortable, significantly enhancing my sleep quality.
AAnonymous UserThis is my second time visiting Xinjiang, and I chose to stay here again. The service is absolutely top-notch! It's not the cold, trained politeness you find in five-star hotels; all the staff here radiate a genuine warmth that makes you feel incredibly comfortable.
**Service:** No matter how late it was, the front desk and the security guards at the door were always so welcoming, greeting me warmly and proactively helping with my luggage. Plus, they offer a special nightly foot bath service, which is incredibly thoughtful.
**Minibar:** There's even a little card on the table reminding guests to help themselves – they practically insist you eat and drink! 😂
The breakfast is also very rich, with a great variety of vegetables.
GGuest UserWe stayed two nights in Altay City while skiing at the nearby resort, and the hotel was a great base for our trip. The rooms were clean with good heating — perfect after a cold day on the slopes. Parking was free and conveniently right in front of the hotel, which made everything easy. A comfortable and practical choice for anyone visiting the area.
GGuest UserSince it is a Mercure chain, the facilities and cleanliness were good, but the next morning, when I asked to call a taxi to go to the bus terminal, they pointed to a road with many taxis and told me to catch one myself, which was a bit awkward for a foreigner. Furthermore, it was different from Beijing time, so even though it was past 8 in the morning, I couldn't see the taxi, which made me feel a little anxious for a while... They lacked a proactive service mindset.
GGuest UserThe hotel is quite large with new facilities. I especially liked that the vanity and shower room were separate. Plenty of hot water, and the bed was very comfortable. The breakfast was plentiful and delicious. It's not far from the mosque, the old city, and Kashgar Old Town. We arrived quite late on our first day, and the front desk staff were very welcoming and even upgraded our room, so we ended up extending our stay for another three nights.
Hotel near Kashgar Pedestrian Street/People's Square, Kashgar City
Price per night fromNZD 33
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