Family Friendly Hotels in West Java, Indonesia

I unfortunately booked an executive suite. Firstly, its location was inconveniently far from the elevator, and it seems all executive suites across all floors are situated in the same corner spot. The suite was definitely overpriced for its small size, and the layout was poorly designed. Furthermore, the amenities were neglected; the Jacuzzi was dirty, broken, emitted a foul odor when operated, and even expelled debris. I reported this to the front desk, and they moved me to another suite, but it had the exact same problems. I absolutely do not recommend anyone choose an executive suite; it's a complete waste of money. My ratings: Executive Suite Design & Location: 2/10 Overall Cleanliness: 8/10 (though they could improve by changing towels more frequently) Breakfast: 1/10 (Too focused on Asian food, despite most guests being Arabs, especially Saudis) Pricing (Value for Money): 5/10 (Overpriced) View & Hotel Location: 5/10 I suggest they lower their prices and encourage guests to choose a standard room with a river view. They should also pay more attention to offering Eastern, Arabic, and Western food options. Finally, some staff members were notably unwelcoming towards Arab guests and made no effort to provide better service.

Service at Gaia hotel was top notch from the reception at Gaia lounge at whoosh station in Padalarang, transportation to hotel, and hotel stay. We enjoyed our 2 night stays at this hotel which has an expansive walking trails, beautiful koi ponds, and full gym including reformer pilates classes. Areas for improvements: poor insulation for the family loft suite in Tower A and the quality of buffet breakfast at the Semeja restaurant.

I recommend this hotel for family trip, kids friendly, there is outdoor kids playground, indoor game play room. Food is Good, View from Room nice, all items is good.

It was pretty decent, but because it's new, the service isn't quite up to par yet. I got a room at the very end of the hall, and there was still construction going on, so it was noisy with the workers. Also, the bathroom door in my room was hard to close, so I had to call maintenance and waited 1.5 hours for them to fix the door. There was no offer to move me to another room, so a lot of our time was wasted. Other than that, it was okay. The staff was so-so, not very proactive. The bellboy wouldn't grab our luggage unless we asked. Maybe it's because it's new, hopefully, they can improve.

This was my third time staying at this hotel. It's good to stay in the executive room. Unfortunately, it's hard to say that it's great for the price. The facilities and services are poor for a four-star hotel. But there's no better place to stay than here in cirebon. Breakfast is a local meal. It is not enough for foreigners to eat. There is a swimming pool, but I cannot swim because I cannot wear a swimsuit because it is an Islamic country. So there are no people in the large swimming pool. The staff always smiles and feels kind.

One of the best hotels in Cirebon with excellent facilities. They have a swimming pool, kids playground area, and fitness area. They also have cafe and bar and lounge area with life music performance. The room is really spacy especially the king bed. Thank you for providing such a wonderful services making a good memory for my family.

Highly recommended! All the staff is friendly and accommodating every request were attended with full of smiles. The breakfast spread is beyond our expectations. Will sure comeback!

If you need a place just to relax and do nothing, its the best place for you. Cozy Place, no need to use AC, silent and you can feel the nature…. They provide water in a Galon, no need to bring your own.. you can watch Netlix, Youtube, WeTV. The stafs is really nice and helpful.

-Room is clean and it has a decent vibe -I got a work emergency and I needed a bit more time in the room. The receptions granted me free late checkout. -Breakfast is abundant but some dishes could be too greasy. -The hotel is attached to a mall. Shopping and dining out are super easy.

Very Recommended Hotel to vacation or good stay with family. Nice location. Many variation restaurant and cafe near from hotel. Good ambience and facilities. Easy checkin and checkout. Good parking area. Nice taste and variant food dor breakfast. Good playground area and pool for kids. Good spacious room.