My favourite hotel. Everytime i travel to kuching, i will stay at this hotel. Located in font of kuching airport. just few minute away from kuching city.
The room is spacious and clean. Staff is friendly. The process from check in to check out is so smooth. This hotel is so recommended.
Hotel near Waterfront,Kuching100% of visitors choose this area
GGuest User2026.02.26
Beautiful hotel in a fantastic location. Carpenter street, the waterfront, where nightly light shows (approx 15mins) are held and various historical buildings and sites are right at the doorstep of the hotel or within walking distance. There is also an excellent mall (Plaza Merdeka) is connected to the hotel which is a plus. Great service from all staff, thank you so much for making our stay so enjoyable
The room was clean, and the front desk staff spoke Chinese, which made communication very smooth. The breakfast was standard. The hotel is close to the airport, which is convenient for early flights.
We had a pleasant stay. The room was spacious. The food was great, and maybe for breakfast selection can add some ”kuih-muih” too. The view from the swimming pool is also nice, just that the edge of the pool, where the waters are draining down, need to be clean, seems like it's not being clean for ages...it was green ..
Overall, it is a good place to stay, and just next to the shopping mall.
Location:Very close to airport. Below is 7-11,and mamak store. Very good location.
Cleaniness:Bed sheet has stain ,toilet have small crocoach. Toilet water stuck. Room is smelly
Facility: Toilet door no lock. Have hot water. Provide soap and towel only. Charger got two, one beside the bed, one behind the tv. Behind the tv have limited spare, cant use for phone charger
Hotel near Waterfront,Kuching100% of visitors choose this area
GGuest User2026.01.30
Stayed at the old wing (block where the main lobby is). Everything needs an upgrade. From the carpet to the doors of the cabinet and working desk, the power plugs on the wall, the phone, the bathroom with mould in the corners etc. it’s also always cold in the old wing. Slept without turning on the air con every night.
Breakfast was buffet style and had a good variety. But for me; the only thing that was good was the coffee machine. Maybe also because I’ve been to this city many times and I know there are a lot of good food just a few mins walk away.
Staff was great though. Housekeeping cleaned the bathtub rubber mat for me, brought water when asked and cafe staff were friendly and nice.
Many other hotel options in the city; I wouldn’t recommend this one.
Hotel near Waterfront,Kuching100% of visitors choose this area
GGuest User2026.03.09
The hotel's location is great, right next to a park, and you can enjoy the view across the river while having breakfast. The bed was large and the room was spacious. There was a slight odor when I first entered the room, possibly from the riverside sewer, but my nose is quite sensitive. After lighting an air freshener, it was generally fine. Overall, I was very satisfied with the experience. The hotel breakfast was also good and quite extensive, and the lobby offered dinner options, which was convenient. The front desk staff were very polite.
The hotel room is nice & clean but unfortunately there are no dining chairs provided. There is a place to cook but there are no pots, no plates, no cups of the right size, not provided. Do we have to bring all of that ourselves? Which is impossible! The washing machine provided is not safe to use because the door cannot be locked & the water comes out of the front door. The iron cord is too short and it is very difficult to use. The saddest thing is why the workers working in the front row are not friendly & there is no smile at all from them to your guests . Their faces are always sour & not friendly at all. There is not a single word ”Thank you” coming out of your frontliner. I think the management should change your frontline staff.
The staff provided excellent service, and the room was clean and smelled lovely. We had to pay a 50 RM deposit at check-in, which was refunded at check-out. It's close to restaurants. Everything was great, except for the pillows. (The pillows were so hard that I woke up with a stiff neck! 😅) The hotel is about a 30-minute drive from Sibu Airport.
I stayed at Sheraton Kuching for three nights during the Raya holiday. Overall, we had a pleasant and comfortable experience. The hotel is new, modern, and well-maintained, and the general service quality was good. Our room was spacious and clean, but we did encounter a minor issue with the shower. The selector button for the shower head was stuck, so we couldn’t switch to the handheld option. It seemed like something that maintenance might have overlooked, or perhaps previous guests didn’t report it. Breakfast, however, was slightly below expectations for a hotel of this standard. While the spread was adequate, the variety and overall execution could be improved to match the brand and the hotel’s otherwise high standards. Despite these small shortcomings, we were still happy with our stay and appreciate the comfort and convenience the hotel provided. With a few improvements especially to breakfast and room maintenance. Still regard as one of the top stays in Kuching.
Great
661 reviews
9.3/10
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MYR 553
per night
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9.1/10
Great
Good location. Short time waiting for grab. Nice breakfast. Good gym facilities.
The Pullman Hotel Kuching is an exceptional 5-star establishment that truly embodies luxury and comfort. From the moment you step into the grand lobby, you’re welcomed by modern décor, spacious interiors, and a warm, professional staff eager to assist. The rooms are elegantly furnished, with plush bedding, sleek bathrooms, and large windows offering stunning views of the city or the surrounding hills. Its central location makes it perfect for both business travelers and tourists, with key attractions just a short walk away. 5 star too for the breakfast!!! During my stay, I was impressed by the hotel’s top-notch amenities, including the fitness center, swimming pool, and multiple dining options that cater to various tastes. The staff’s attentiveness and their attention to detail added a personalized touch to my experience. Whether it’s enjoying a well prepared breakfast buffet or relaxing in the serene ambiance of the lounge, the Pullman Hotel Kuching delivers a first class experience that left me feeling refreshed and pampered.
The main reason I selected Jinhhold Hotel & Serviced Apartment was its strategic location — it is one of the nearest hotels to Miri Airport, which made it extremely convenient for a short business stay. From check-in to check-out, the staff were superbly helpful and professional. Their warm hospitality truly stood out, making the stay comfortable and hassle-free. Requests were attended to promptly, and the service level exceeded expectations. One of the highlights of this hotel is the swimming pool — something not many hotels in Miri offer. The long infinity pool is a great feature, whether for a quick swim after work or simply to unwind. It definitely adds value, especially for longer stays. Cleanliness, amenities, and overall comfort were excellent throughout the stay. I would highly recommend this hotel to business travellers or anyone looking for a comfortable stay near the airport with good facilities and great service.
Check in was quick and smooth, and the reception staff were courteous and welcoming. The rooms are spacious and the bedding was comfortable, which made for a pleasant stay. The hotel has taken steps towards sustainability, and we appreciated the unlimited filtered water provided, which reduced the need for bottled water. The breakfast spread was excellent with a good variety of options, and we really enjoyed that part of the stay. A couple of points to note. The air conditioning in the room was not very strong, and we did feel a bit warm at times. The hairdryer was also on the weaker side, which made drying hair slow. Overall, a comfortable stay with good service and a strong breakfast offering, with minor improvements that could make the experience even better.
The location is perfect, with views of both Mount Santubong and the vast South China Sea. Despite coming on monsoon season, we still enjoy the view and swimming at the hilltop swimming pool. We were the only guest at the whole hilltop complex! It's a bit far from the main building where there's cafe etc but we enjoyed the quietness and the amazing view. The way to commute from our room the main building is either by the 24hr shuttle service or use the stairs downhill (beware only during the day and good weather) Food at the restaurant was good, we went for dinner and breakfast. The price also was very affordable for a hotel standard, a dinner bill total was about RM100 for 4 person! This wat at Cafe Satang. Staffs were all very helpful and well trained. Overall good experience.
Very good counter service . Our original booking was city view , we requested and the lady is happily upgraded us to River view, it was such a wonderful experience. Breakfast is good. Sadly it’s was a holiday in Malaysia when we were there, so restaurant is packed with people. Today I managed to use their gym., it was excellent, gym is well equipped with all the necessary equipments. Will definitely come back again next time .
I stayed at a Junior Suite which was quite spacious. There were two TVs, one is a smart Tav (albeit a small one) There is a cute bath tub, which was nice. But the drainage was interesting as the water from bath tub made its way to the shower room. Hot water was satisfactory, and strong. The air cond goes directly only to the living room, it does not go to the bedroom so it took a while for us to feel the aircond on the bed. I felt the aircond was not cold, at one point of time, the maintenance person said to me, 'this temperature is ok'. He should be trained to bring a thermometer to determine the temperature, not using his feeling (IMO). Breakfast was all right, the food was tasty enough. My constructive feedback is; please use butter instead of margarine for bread, there is a big difference between hard boiled and soft boiled eggs, and please make sure the coffee is hot. The staff were friendly and flexible to our request for late check out (we requested late check out at 1 pm).
Good place to stay for those who are in budget… The Hotel is quite comfortable and offered free breakfast is great deals too… The internet connection is great… Highly recommended…
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