When I think of TABUNG HAJI, I think of this hotel. Both of my stays have been here. The tidiness is excellent. The meal is absolutely delicious. I brought nine members of my family, including two disabled parents. Customer service was top-notch. My sincere appreciation goes out to Mrs. Norsiah and the rest of the hotel staff for the wonderful dinner they served us. Please keep up the excellent work, RAIA Kuching Hotel. Without a doubt, I will return. Stay at RAIA and no other hotel!
Hotel near Waterfront,Kuching100% of visitors choose this area
PPapernista2026.04.20
Beautiful rooms and the Club Suites are worth the splurge! 😆😆😆
We are right smack in the centre of everything! Walking distance to Main Bazaar, India Street… our first day we walked to Ceylonese restaurant our favourite restaurant which is just a short 8 minutes walk away!
Very safe and secured location
Very centrally located walking distance to museums, shopping, food etc
Amazing food and drinks in hotel even their in room dining is amazing!😆😆😆
DO Splurge on their Club rooms or suites - worth every penny you spent! Amazing amazing views!!!! Thank you so much to Rooms Division Manager, Royce Villegas, Concierge and Security Manager Aidil Julaihi, Duty Managers Kendrick, and Mike, the amazing Club Team, Concierge team, Security team for looking after us sooooo well! We shall be back!😆😆😆❤️❤️❤️❤️❤️❤️❤️
Had a pleasant stay at the hotel. The rooms were spacious, clean, and comfortable, offering good value for money. The hotel is convenient located near the airport and connected to a shopping mall, making it easy to access food and essential. Breakfast was enjoyable with good variety of options, and the staff were generally friendly and helpful. However, there was a blackout during my stay that lasted more than 30 minutes, and it appeared that there was no backup generator available. Fortunately, it occurred in the early morning when there was some natural light. It would have been more challenging if it had happened at night. This is an area the hotel need to look into. Overall, still a comfortable stay, but improvements in this aspect would enhance the experience further.
The hotel offered great value for money, probably because it wasn't peak season. Our room faced west, which meant we got to see beautiful sunsets and take some fantastic photos, though it did get a bit too hot. Luckily, the air conditioning was powerful, otherwise, sleeping at night would have been impossible. The bathroom design wasn't ideal; it was too dark and cramped, definitely something that needs improvement. On the other hand, breakfast was excellent, really fantastic.
Location:Very close to airport. Below is 7-11,and mamak store. Very good location.
Cleaniness:Bed sheet has stain ,toilet have small crocoach. Toilet water stuck. Room is smelly
Facility: Toilet door no lock. Have hot water. Provide soap and towel only. Charger got two, one beside the bed, one behind the tv. Behind the tv have limited spare, cant use for phone charger
Hotel near Waterfront,Kuching100% of visitors choose this area
FFrankey2026.05.24
I stayed here for a few nights and had a generally acceptable experience. The room itself was a bit old and dated.
However, looking past the dated decor, the overall stay was okay. The room was kept clean, the bed was comfortable enough for a good night's sleep, and all the basic amenities worked without any major issues. The staff were friendly, and the location was quite convenient.
If you are looking for a modern, luxury experience, this might not be the place for you. But if you just need a functional, reasonably priced place to crash for a couple of days, it gets the job done. It's nothing fancy, but overall ok.
Hotel near Waterfront,Kuching100% of visitors choose this area
GGuest User2026.04.13
Hotel location is great. First night when we arrived, we were assigned with a connecting room and the AC noise was unbearable even after it was turned off. After we requested for changing the room, the staff gave us a different room where the AC was normal. The shower room cleanliness needs to be improved, a lot of water stains but if you’re not picky, it’s not that obvious. River view room is definitely the best but I’d say the city view is not bad either. For pool access you need to go to the Putri wing, it’s not in Astana wing.
The hotel located behind the commercial building facing the main road to airport, got some restaurant nearby, walking to King Centre just about less than 10 minutes, which has supermarket and lots of restaurant.The room is clean and spacious.
The staff provided excellent service, and the room was clean and smelled lovely. We had to pay a 50 RM deposit at check-in, which was refunded at check-out. It's close to restaurants. Everything was great, except for the pillows. (The pillows were so hard that I woke up with a stiff neck! 😅) The hotel is about a 30-minute drive from Sibu Airport.
The location is central, within walking distance to Waterfront Park and Atap Street. There are plenty of restaurants and nightlife spots nearby. Topspot Food Court, where you can enjoy delicious seafood, is right next door. The breakfast selection was rich and varied, which I was very satisfied with. All the staff were very polite, and a special thank you to the front desk for allowing us a late check-out due to our flight delay.
Great
726 reviews
9.3/10
Price from
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8.9/10
Very Good
JJSiew16The receptionist at check in was such a friendly guy. Was great chatting with him.
The room was spacious with full toilet amenities, slippers, hairdryer and iron with ironing board.
Breakfast had great varieties too.
GGuest UserExceptional Hospitality That Made My Birthday Special
I recently had the pleasure of staying at Pullman Kuching Hotel, and it was truly a memorable experience. I chose to celebrate my birthday there, and the team went above and beyond to make it special.
A heartfelt thank you to I-Rene Saw, the Guest Experience Manager, and her wonderful team for their thoughtful arrangements. They beautifully decorated the room, surprised me with a birthday cake, and put us to a newly renovated room. These small yet meaningful gestures made a big difference and created a warm, celebratory atmosphere.
We thoroughly enjoyed our stay — the service was attentive, the room was comfortable and modern, and the overall experience exceeded our expectations. I highly recommend Pullman Kuching Hotel for anyone looking for a relaxing and memorable stay.
Thank you once again to I-Rene and the team for making my birthday so special!
GGuest UserDamai Lagoon Resort is nestled between the Mountain Santubong and the South China Sea. The resort environment is serene tugged in a tropical rainforest setting. The area provides a tranquil retreat with dense jungles and sandy beaches. The Sarawak Cultural Village is located just a stone’s throw away. It is within 10 minutes walking distance.
We were given all sea-fronting views with one corner rooms on the 3rd floor. We could listen to the waves crashing on the beach during high tide. The spacious space coupled with modern shower amenities and comfortable bedding made our stay an enjoyable experience and we had a relaxing time there. The buffet breakfast served was sumptuous with wide spread of local cuisines.
We enjoyed swimming in the clean infinity pool in a sunset backdrop. There are many indoor games provided for the children. Thus, you will not get bored staying in this resort. The resort entrance is grand and the guest lounge is huge and beautiful overlooking the sea.
The resort staff members are very helpful and friendly. The resort is highly recommended if you want to have a relaxing holiday outside Kuching city.
Thank you.
GGuest UserOverall, the stay itself was comfortable, and the room met expectations. The hotel's aesthetic is elegant and beautiful, and its location is convenient, surrounded by chinese restaurants within easy walking distance. The breakfast buffet was also good and enjoyable. However, the experience was unfortunately dampened by issues at the front desk, hygiene standards in the common areas, and soundproofing. We arrived around 10am and requested an early check-in, fully understanding that the standard check-in time is 2pm and that any earlier arrangement is subject to room availability and discretion. However, we were told by staff that early check-in would only be possible with an additional charge of RM160. This created an uncomfortable impression where it felt less like a matter of room availability and more like withholding an available room in order to impose extra charges. The tone suggests monetising convenience which we weren't particularly happy about.
After checked-in around 5pm. we noticed dirty plates on the floor left near the lift area. What was more concerning was that these plates were still there in the same spot the next morning when we checked out. This raised questions about cleanliness and hygiene, especially in shared spaces. In addition, the soundproofing could be improved. Noise from children crying near the lift was clearly audible, and due to the hotel's proximity to the airport, airplane noise could also be heard. This may be a concern for light sleepers or guests seeking a quieter stay.
While the room and overall stay were generally good, these experiences affected our impression.
AAnonymouse2026Checked in at 3:30pm on a weekday and was told the room still wasn’t ready, which was disappointing considering it wasn’t a public holiday and the hotel didn’t appear particularly busy. After a long day of travelling, the last thing you expect is to wait around past check-in time with no proper explanation or urgency from staff.
The facilities were another letdown. Went for a swim around 9:30am only to find the pool closed for cleaning during peak morning hours. The spa and steam room were also frustrating to use because we had to search for staff every single time just to get them switched on. It defeats the purpose of advertising these facilities if guests can’t conveniently access them when they want to relax.
Overall, the hotel looks nice on the surface, but the service and management of the facilities really took away from the experience. For a Pullman hotel, I expected a much smoother and more premium stay.
GGuest UserThis is a classic older hotel. The biggest highlight is definitely the great views and relaxing atmosphere, especially the balcony area which is very comfortable and offers excellent scenery.
We stayed in a triple room. The room itself felt quite old, and the facilities clearly showed their age. As for cleanliness, it was a case of 'looks okay on the surface, but the details are lacking.' For instance, there were some less-than-clean marks on the sheets, and while the towels had clearly been washed, their dark color wasn't ideal. The bathroom's cleanliness was also just average; not overtly dirty, but not meticulously clean either.
Overall, the hotel's strong points are its views and location. However, there's room for improvement regarding the room's hardware and the detailed cleanliness. It's best suited for guests who prioritize scenic views and are less sensitive about the age of the accommodations.
GGuest UserThe room was definitely not 33 square meters. The cups had limescale, and the bathroom amenities weren't replenished promptly. For a five-star hotel, using such an old kettle is unacceptable. The pillows were so uncomfortable; I couldn't sleep a wink for both nights I stayed. The mattress must be really old, as it was already a bit saggy.
SShihongkingiMy flight land at 11 pm and i decided to book this hotel, the front desk still operate at that hour. They also provide free parking. For a short stay, the room is worth it.
WWON桑This hotel is located right next to the city center and features a small shopping mall attached. The lobby even has a famous Singaporean chicken rice restaurant. With easy parking and breakfast included, it’s a perfect choice for business travelers.
MMohd Norazam IsmailGood stay at Roxy Hotel 3rd Mile. Room was clean, comfortable, and spacious. Staff were friendly and helpful. Location is convenient and overall value for money. Recommended for short stay in Kuching.
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