Stayed here for one night before an early flight. The room was clean and comfortable, view to the Airport and the staff were very friendly and helpful. The on-site restaurant is currently under renovation, but this was well managed with no construction noise at all. The free shuttle to the airport takes about 5 minutes, which makes this hotel very convenient for transit stays. Overall a pleasant, hassle-free stopover.
Hotel near Waterfront,Kuching100% of visitors choose this area
YYucca_vas2026.01.25
The location is superb, walkable distance to Darul Hana bridge, India Street, Carpenter Street and Borneo Cultures Museum. Plaza Merdeka is right beside the hotel, you can go to the mall through hotel lobby. I love how comfy the bed is and receptionist is very kind and helpful. Highly recommended!
We really enjoyed the ambience of the hotel. It is clean, fresh, and pleasantly scented. The room is spacious, and the bed sheets, pillows, and mattress are very comfortable and well maintained. The bathroom amenities are complete, and the water pressure is good. The facilities, including the swimming pool and gym, are also well maintained.
The hotel is conveniently located next to a mall, which is perfect for shopping, and there are many great dining options nearby.
Area for improvement: The hairdryer is quite small and not very powerful, so it takes a long time to dry long hair.
Location:Very close to airport. Below is 7-11,and mamak store. Very good location.
Cleaniness:Bed sheet has stain ,toilet have small crocoach. Toilet water stuck. Room is smelly
Facility: Toilet door no lock. Have hot water. Provide soap and towel only. Charger got two, one beside the bed, one behind the tv. Behind the tv have limited spare, cant use for phone charger
Hotel near Waterfront,Kuching100% of visitors choose this area
GGuest User2026.01.30
Stayed at the old wing (block where the main lobby is). Everything needs an upgrade. From the carpet to the doors of the cabinet and working desk, the power plugs on the wall, the phone, the bathroom with mould in the corners etc. it’s also always cold in the old wing. Slept without turning on the air con every night.
Breakfast was buffet style and had a good variety. But for me; the only thing that was good was the coffee machine. Maybe also because I’ve been to this city many times and I know there are a lot of good food just a few mins walk away.
Staff was great though. Housekeeping cleaned the bathtub rubber mat for me, brought water when asked and cafe staff were friendly and nice.
Many other hotel options in the city; I wouldn’t recommend this one.
Hotel near Waterfront,Kuching100% of visitors choose this area
CCkinas2026.02.16
The location is very strategic, within walking distance to the Kuching Cat Statue and the waterfront. I also got the room with the nice view as requested. The room was spacious enough for the three of us, and we felt very comfortable during our stay. Definitely will stay here again next time.
Excellent hotel in Sibu. We had to extend our stay and we enjoyed the room immensely, great breakfast and great views across the river. Soundproofed rooms and housekeeping every day - absolutely fabulous. Only one thing I’d say is they could offer Netflix as TV is just basic channels.
Limited room. My luck i guess.
The deluxe king only got 9 room in this hotel. You won’t get it book online easily ! So comfortable. I was in my happyland do my work in the room from morning till evening. 🫶🏻
Hotel near Waterfront,Kuching100% of visitors choose this area
HHelenyuxiuping2026.02.20
The hotel's location is excellent. Right across the street is the riverside park, making it very convenient to walk to Rainbow Bridge. The Parliament House on the opposite side is just a ten-minute walk away. In the evening, strolling along the Sarawak River on the opposite bank is also lovely. Just a heads-up: if you're returning to this side, make sure you get back before the Parliament House gate closes at 7 PM. We didn't notice the sign and ended up having to take a small ferry back. There are plenty of places to eat nearby. Except for the Sarawak Cultural Village and the Cat Museum, which require a taxi, all other attractions are within walking distance. Many museums are also worth visiting. There's a great Indian restaurant nearby that gets busy at lunchtime. The hotel's service and facilities are top-notch, especially the swimming pool, which has a fantastic ambiance. They even provide a complimentary fruit platter. Kuching is a city with a rich cultural heritage and is definitely worth a visit.
Please monitor the kitchen staffs as they served food after 40 minutes and the worst part was where the Seafood Aglio Alio was bland , flavorless until i asked to the salt WITH GARLIC BREAD THAT HARD AS STONE (As you might lose ur tooth if you bite it but luckily the male waiter willing to replace qoth the new one for both meals tht served with garlc bread) The cashier didnt even greet the customers whom waited for the food more than 40 minutes & she was super slow. Please monitor ur front desk staff as well as she promised to called us of the rolm is READY and we received 0 call. Hope management will look into this matter and the staffs need better PR with customers as your hotel is rated 8.2 stars by Agoda. Thnx.
Very Good
266 reviews
8.9/10
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8.8/10
Very Good
Good location. Short time waiting for grab. Nice breakfast. Good gym facilities.
The Pullman Hotel Kuching is an exceptional 5-star establishment that truly embodies luxury and comfort. From the moment you step into the grand lobby, you’re welcomed by modern décor, spacious interiors, and a warm, professional staff eager to assist. The rooms are elegantly furnished, with plush bedding, sleek bathrooms, and large windows offering stunning views of the city or the surrounding hills. Its central location makes it perfect for both business travelers and tourists, with key attractions just a short walk away. 5 star too for the breakfast!!! During my stay, I was impressed by the hotel’s top-notch amenities, including the fitness center, swimming pool, and multiple dining options that cater to various tastes. The staff’s attentiveness and their attention to detail added a personalized touch to my experience. Whether it’s enjoying a well prepared breakfast buffet or relaxing in the serene ambiance of the lounge, the Pullman Hotel Kuching delivers a first class experience that left me feeling refreshed and pampered.
The main reason I selected Jinhhold Hotel & Serviced Apartment was its strategic location — it is one of the nearest hotels to Miri Airport, which made it extremely convenient for a short business stay. From check-in to check-out, the staff were superbly helpful and professional. Their warm hospitality truly stood out, making the stay comfortable and hassle-free. Requests were attended to promptly, and the service level exceeded expectations. One of the highlights of this hotel is the swimming pool — something not many hotels in Miri offer. The long infinity pool is a great feature, whether for a quick swim after work or simply to unwind. It definitely adds value, especially for longer stays. Cleanliness, amenities, and overall comfort were excellent throughout the stay. I would highly recommend this hotel to business travellers or anyone looking for a comfortable stay near the airport with good facilities and great service.
Check in was quick and smooth, and the reception staff were courteous and welcoming. The rooms are spacious and the bedding was comfortable, which made for a pleasant stay. The hotel has taken steps towards sustainability, and we appreciated the unlimited filtered water provided, which reduced the need for bottled water. The breakfast spread was excellent with a good variety of options, and we really enjoyed that part of the stay. A couple of points to note. The air conditioning in the room was not very strong, and we did feel a bit warm at times. The hairdryer was also on the weaker side, which made drying hair slow. Overall, a comfortable stay with good service and a strong breakfast offering, with minor improvements that could make the experience even better.
The location is perfect, with views of both Mount Santubong and the vast South China Sea. Despite coming on monsoon season, we still enjoy the view and swimming at the hilltop swimming pool. We were the only guest at the whole hilltop complex! It's a bit far from the main building where there's cafe etc but we enjoyed the quietness and the amazing view. The way to commute from our room the main building is either by the 24hr shuttle service or use the stairs downhill (beware only during the day and good weather) Food at the restaurant was good, we went for dinner and breakfast. The price also was very affordable for a hotel standard, a dinner bill total was about RM100 for 4 person! This wat at Cafe Satang. Staffs were all very helpful and well trained. Overall good experience.
Very good counter service . Our original booking was city view , we requested and the lady is happily upgraded us to River view, it was such a wonderful experience. Breakfast is good. Sadly it’s was a holiday in Malaysia when we were there, so restaurant is packed with people. Today I managed to use their gym., it was excellent, gym is well equipped with all the necessary equipments. Will definitely come back again next time .
I stayed at a Junior Suite which was quite spacious. There were two TVs, one is a smart Tav (albeit a small one) There is a cute bath tub, which was nice. But the drainage was interesting as the water from bath tub made its way to the shower room. Hot water was satisfactory, and strong. The air cond goes directly only to the living room, it does not go to the bedroom so it took a while for us to feel the aircond on the bed. I felt the aircond was not cold, at one point of time, the maintenance person said to me, 'this temperature is ok'. He should be trained to bring a thermometer to determine the temperature, not using his feeling (IMO). Breakfast was all right, the food was tasty enough. My constructive feedback is; please use butter instead of margarine for bread, there is a big difference between hard boiled and soft boiled eggs, and please make sure the coffee is hot. The staff were friendly and flexible to our request for late check out (we requested late check out at 1 pm).
Good place to stay for those who are in budget… The Hotel is quite comfortable and offered free breakfast is great deals too… The internet connection is great… Highly recommended…
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