Posted on Feb 5, 2025
Guest User
The staff were very friendly, welcoming & very efficient. They took the time to go out of their way to make us comfortable.
The lift & room was just a little bit older around the edges, but still very good! The bed was heavenly-soft & lovely, we just wish we'd had time to rest & relax more than one night in Wellington!
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Price per night fromMYR 315
Posted on Feb 19, 2026|Terrace Room
Exploring our one precious worldStayed one night at James Cook Hotel Grand Chancellor for a conference held onsite.
Check-in staff were friendly and efficient. The hotel has three separate lift banks servicing different areas â if youâre unfamiliar with Wellington, definitely ask staff to explain the easiest exit route to the city. It makes a big difference.
Breakfast was a very large buffet with plenty of options, though Iâve experienced better quality elsewhere.
The hotel itself is older but has solid bones. Perfectly adequate for a work overnight stay. For personal travel Iâd probably choose somewhere with more atmosphere, however it felt safe and comfortable.
One odd feature: some rooms face an internal terrace/window area â remember to close your curtains as people can see straight in.
Bed was clean and well made, the room was tidy, though the carpet is showing its age. The shower had excellent pressure and plenty of hot water â a highlight.
Overall: reliable, practical conference accommodation rather than a destination stay.
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Price per night fromMYR 370
Posted on Apr 8, 2026
Constance_Huo
Location-wise, it's right by Wellington train station, making it a great choice if you're arriving by train or heading to London.
Facilities: They're quite old. The air conditioning was one of those large, vintage units I'd never seen before, and it was incredibly noisy, so I just turned it off. The room had a microwave and cutlery, and surprisingly, a mini-bar â which you usually don't find in hotels at this price point. However, there was a snag: no price list for the mini-bar. While I knew the bottled water in the fridge wouldn't be free, I was still surprised to be charged $7 upon checkout (when a similar bottle is around $2.50 at the supermarket).
Service: The downstairs restaurant has long operating hours. I was able to order a delicious burger after a late check-in, and grab a coffee and a pastry to go during an early checkout. Most of my positive impression comes from that restaurant.
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Price per night fromMYR 370
Posted on Feb 12, 2023
Marcel Meulman
In the heart of the downtown city close to the action if you like to go out in the evening. We missed the airco as it was warm on our room. We had nice view on the church next to the hotel
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Price per night fromMYR 218
Posted on Jan 29, 2026
Zorpa
Really conveniently located hotel and good sized room. Really lovely helpful, staff on reception. I had booked an interior room with no window so was pleasantly surprised to have a ceiling skylight. Unfortunately the surfaces and amenities (kettle, glasses, spoons) were covered in dust. I thought it might be a ventilation issue as the high window probably doesnt open, but when I ran my finger over the desk it was a thick layer so not sure it had been cleaned for a while. I was only staying one night so didn't bother complaining but did start wheezing in the night so wish I had said something. Easily fixed for future guests with proper dusting!
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Price per night fromMYR 231
Posted on Mar 30, 2026
Guest User
The room had multiple areas of built up dust that hadnât been cleaned in a long time, and the shower had some mould in the corner and lots of soap scum around the bottles. The silicone holes in the shower head were all cracked and so the water dribbled down. I could also smell the drain. The additional windows installed (appreciate the building is historical) didnât shut tight, which is a big problem in a windy city. The wind was howling through the window gaps when they were fully shut. Assume they were done as cheaply as possible. I was also a few doors down from the staff room, so I heard very frequent door slamming in the mornings which woke me up as it shook my door frame. Thereâs no way Iâd be paying for full price for this hotel, but for a 50% off deal it was fine. The location is unbeatable and the bed was really comfortable. The room was a good size too.
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Price per night fromMYR 309
Posted on May 19, 2026
Anonymous UserThe in-room facilities, like the cabinets and drawers, were a bit dated but still functional; everything else was pretty good.
Also, I booked a King Room, but the 'king bed' was actually two twin beds pushed together. There was a gap in the middle, and if you happened to sleep there, you might accidentally shift the bed. If this bothers you, you might want to reconsider. Otherwise, everything else was decent. The room was quite spacious, and its downtown location was convenient. The only minor issue was some motorcycle noise from the street at night, but it wasn't frequent.
Finally, regarding the service, I'm docking one point here. The hotel initially requested my credit card details for their system to charge for any potential damages. This isn't an issue in itself, but the lady who checked me in explained it unprofessionally, which made me a bit wary. In reality, this charge was a pre-authorization done through a POS machine via the bank system, which is quite secure, rather than being stored in their own system. Furthermore, the receptionist took my credit card and processed the authorization herself, which I found unreasonable. At another hotel I stayed at, the front desk clearly explained it was a pre-authorization and brought the POS machine to me so I could swipe my card myself after confirming. If I swipe it myself and something goes wrong later, I'll take responsibility. But if someone else handles my card, I'll think of that incident if an issue arises, even though this particular operation seems safe. I'm just saying it's neither professional nor standard practice. She just took my credit card, and I didn't confirm the entire process. However, since no substantial problems occurred, I still find it acceptable, just a bit annoying. Other than that, everything else was quite good, and I would still recommend it, though I hope they improve their service procedures through better training.
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Price per night fromMYR 248
Posted on Nov 10, 2024
Xingzhewuyuanfujie
The location of the hotel is a bit difficult for self-driving people to find it for the first time. After following the navigation, they missed the import and then turned around to find it. In fact, the location is still very convenient, all kinds of restaurants, supermarkets, gas stations are close at hand, walking distance. Parking is free and very convenient.
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Price per night fromMYR 443
Posted on May 28, 2026|Twin Room
Fenmaoshiguanjun
Stayed two nights in Wellington and overall, it was quite good. đ The front desk is on the 7th floor, and most rooms are on higher floors, offering nice views. The room was reasonably spacious and had heating, which was really helpful in early winter. Breakfast is on the 6th floor and had a decent variety. The only downside is that you have to go up a flight of stairs from the street to get to the hotel, which isn't very convenient for guests with large luggage. Sometimes the escalator next to the street isn't even working, so you have no choice but to carry everything up.
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Price per night fromMYR 228
Posted on May 22, 2025|One-Bedroom Apartment
MiSs TEe 1963Location on doorstep to bars and restaurants. Loved the concept of a studio accommodation. Beds very comfy! Walking distance to all areas. Staff welcoming .
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Price per night fromMYR 282