Posted on Apr 7, 2025
Guest User
This was our third stay at the Copthorne and have always enjoyed it. Very comfortable and friendly front of house staff. The big let down is mould and dirt on the floor around the outside of the shower wall.
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Price per night from€ 71
Posted on Feb 19, 2026|Terrace Room
Exploring our one precious worldStayed one night at James Cook Hotel Grand Chancellor for a conference held onsite.
Check-in staff were friendly and efficient. The hotel has three separate lift banks servicing different areas — if you’re unfamiliar with Wellington, definitely ask staff to explain the easiest exit route to the city. It makes a big difference.
Breakfast was a very large buffet with plenty of options, though I’ve experienced better quality elsewhere.
The hotel itself is older but has solid bones. Perfectly adequate for a work overnight stay. For personal travel I’d probably choose somewhere with more atmosphere, however it felt safe and comfortable.
One odd feature: some rooms face an internal terrace/window area — remember to close your curtains as people can see straight in.
Bed was clean and well made, the room was tidy, though the carpet is showing its age. The shower had excellent pressure and plenty of hot water — a highlight.
Overall: reliable, practical conference accommodation rather than a destination stay.
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Price per night from€ 65
Posted on Aug 4, 2026|Superior Two Double Room
Edmund21We had a very pleasant family stay at Novotel Wellington. The room was clean, comfortable, and spacious enough for our family, and the two double beds were very convenient. The hotel is in an excellent location, with easy access to shops, restaurants, and nearby attractions. The staff were friendly and helpful, and the facilities were well maintained. Overall, we had a comfortable and enjoyable experience and would happily stay here again.
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Price per night from€ 65
Posted on Aug 1, 2026|Superior Two Double Room
Guest User
Excellent! It's clean and the facilities are quite new. Getting around is convenient; it's a 15-minute Uber ride to the airport for 120 RMB. You can also discuss extending your stay by an hour or two with the front desk. The breakfast is good too. There are Japanese ramen, steak, and Vietnamese restaurants nearby, so Chinese diners won't have any trouble finding food.
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Price per night from€ 86
Posted on Nov 16, 2025
M597429****
The room is actually not as big as the picture, but the sanitation is very good. The front desk is very friendly and always provides the help you need. On the first day, I gave me a map of the city. After 2 days, I measured the seaside streets and piers with my feet. It is even more friendly for passengers taking the Airport Express AX. Under the intersection of Manners Street and Willis Street, walk south on the right hand side of the uphill road. Tea and coffee tubes are enough, and chocolate. I can't drink coffee anymore, I drink chocolate, and the hotel also prepared a large cup for me intimately. Very close to Cuba Street, in fact, not far from where to go. When I left, Beth happened to be off work, went home and drove BYD, took me to the airport, and turned a corner to see the filming place of the Lord of the Rings. Really friendly. If I go to Wellington again, I will definitely choose their home.
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Price per night from€ 54
Posted on Jan 29, 2026|Queen Internal Room
ZorpaReally conveniently located hotel and good sized room. Really lovely helpful, staff on reception. I had booked an interior room with no window so was pleasantly surprised to have a ceiling skylight. Unfortunately the surfaces and amenities (kettle, glasses, spoons) were covered in dust. I thought it might be a ventilation issue as the high window probably doesnt open, but when I ran my finger over the desk it was a thick layer so not sure it had been cleaned for a while. I was only staying one night so didn't bother complaining but did start wheezing in the night so wish I had said something. Easily fixed for future guests with proper dusting!
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Price per night from€ 46
Posted on Mar 30, 2026|Zing Queen
Guest UserThe room had multiple areas of built up dust that hadn’t been cleaned in a long time, and the shower had some mould in the corner and lots of soap scum around the bottles. The silicone holes in the shower head were all cracked and so the water dribbled down. I could also smell the drain. The additional windows installed (appreciate the building is historical) didn’t shut tight, which is a big problem in a windy city. The wind was howling through the window gaps when they were fully shut. Assume they were done as cheaply as possible. I was also a few doors down from the staff room, so I heard very frequent door slamming in the mornings which woke me up as it shook my door frame. There’s no way I’d be paying for full price for this hotel, but for a 50% off deal it was fine. The location is unbeatable and the bed was really comfortable. The room was a good size too.
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Price per night from€ 61
Posted on Aug 9, 2026|Studio Apartment Twin
Anonymous UserLocation: Excellent. The restaurant offers direct sea views, and it's only a 5-minute walk to the Wellington logo and a large supermarket.
Service: No one helped with luggage.
Facilities: The washing machine in the room was broken, and the staff seemed helpless about it – it was truly awful, as I booked this hotel specifically for the convenience of doing laundry. The air conditioner in the bedroom is a Mitsubishi wall-mounted unit, which is incredibly noisy and blows directly onto one of the beds, making it impossible to sleep. It gets quite cold if you don't turn it on at night.
Cleanliness: The lighting in the room was a bit dim, but otherwise acceptable. However, every time I picked up a plate or cup at the restaurant, there were small black particles of dust floating on them.
Breakfast: Each person can order one main dish. On weekdays, the buffet selection is limited, but it's much richer on weekends with several hot dishes.
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Price per night from€ 85
Posted on Dec 7, 2025|Superior Queen Room
sokchetta vudhThe hotel wall is very thin, you can hear everything from the next room. We hardly laugh or talk freely because we concern we might interrupt other people. The amenities is just old in overall (might consider to replaced now), the shower is not good too, we were surprise this hotel is part of Accor which is really concerning as one’s of the customer who like staying at Accor group from times to times. The buffet breakfast is quiet sad (we are not complaining about the option because it seems to be fit the price we paid for) but a cold ham that taste like it have been there for 2 days ago? I think we at least deserved a fresh ham… and also the condiments at breakfast like ketchup and mustard?? They are mostly empty and looking very dirty ( worst that food court). The staffs on the other hand is friendly and do the job right.
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Price per night from€ 56
Posted on Nov 10, 2024
Xingzhewuyuanfujie
The location of the hotel is a bit difficult for self-driving people to find it for the first time. After following the navigation, they missed the import and then turned around to find it. In fact, the location is still very convenient, all kinds of restaurants, supermarkets, gas stations are close at hand, walking distance. Parking is free and very convenient.
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Price per night from€ 94