Hotels With breakfast in Noord-Holland, Netherlands

"The hotel's condition was good, and the interior facilities, decor, and furniture quality were high. However, please read until the end; I strongly advise against this hotel. I'm posting photos neutrally – the facilities were indeed pretty. **Location**: Personally, I liked the neighborhood vibe, but the location itself isn't great. It was quite a distance to get to the city center, and taking tram #1, which always required a transfer, was inconvenient. A location connected to tram #17 would likely be better. It's fine for visiting museums. My biggest complaint is the inability to get ”adequate sleep.” Isn't that the most basic function of a hotel? I stayed in room 205, and as soon as you open the door, there's a bed. This layout wasn't shown in any example photos, and I would not have booked it if I had known. It's susceptible to noise, and personally, having the bed immediately visible upon entry is unpleasant. Sure enough, during my two-night stay, I couldn't sleep due to noise around 9 AM each day. A woman's phone call wouldn't end, so I opened the door to find a cleaner talking on the phone with the door open in room 207. I had to ask her not to talk in the hallway. Isn't that basic customer service? Furthermore, the cleaning was done very carelessly. The constant banging of items, cleaning supplies, and the vacuum cleaner made it impossible to fall back asleep. It's unbelievable that this is the quality of a hotel costing over 120 euros per night. It was the worst accommodation experience: flashy decor, but cramped, uncomfortable, and noisy. **Several minor drawbacks (stayed in room 205)**: * **Stairs at the hotel entrance + stairs inside the hotel**: Room 205 is at the very end, requiring climbing two sets of internal stairs. * **Bed immediately upon opening the door**: I booked a Deluxe Double Room and didn't expect it to be so small. I received a room where the bed is right there as you open the door, a layout not shown in the hotel's example photos. * **Body lotion and body soap swapped in the bathroom**: This made me question if this was truly a hotel of this price point. * **Broken window handle on the rightmost, head-of-the-bed window**: This condition is unacceptable for the price. It was a minor issue and didn't affect my stay, though. * **No space for a large suitcase**: There was a closet, mini-fridge, and coffee machine next to the bathroom, which was nice, but you had to go through a narrow passage to reach the very back. The layout was very inconvenient for moving around while wearing a winter jacket. * **Window-side lamp flickered even when turned off**: This was only resolved by completely unplugging the lamp. Even if the central wall switch was off, if the lamp's power was on, it would flicker. For reference, communication with the staff was quite smooth, and I appreciate the intervention from Trip.com customer service. Around lunchtime on our second day, before heading out, we mentioned the noise to the staff, but they said all rooms on the third floor were occupied, making a change difficult. They also said they would ask housekeeping to start cleaning on the second floor a bit later the next day. *However, this was not implemented at all. (The issue with the swapped lotion and soap was corrected the next day.)* On our checkout day, we were so angry after being woken up again that we contacted Trip.com and requested a dispute. I did communicate with the hotel manager, but he simply tried to resolve it with a late check-out. We didn't need to stay at the hotel anymore anyway. The conversation with the manager was smooth. I didn't want to get angry and didn't have much time, so I spoke calmly. However, after consulting with their legal team, they offered an immediate 10% refund or a 15% discount for a future stay. Is a mere coffee's worth enough to compensate for my disturbed sleep? I was even more annoyed by the trick of offering an additional 5% discount if used on a future visit. I now want to request a more substantial refund. I booked what seemed like a nicer hotel for my boyfriend's birthday, and if I had known my sleep would be so disrupted, I would have saved my money. I have no desire to stay at this superficially attractive hotel again."

"Great location 12/15 mins walk to central station which can connect you to many places airport was 15 mins away from central station in train stay at hostel was nice comfortable down they have a bar and restaurant outside seating area definitely if I’m back in Amsterdam solo I’ll be here back"