Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Amazing
643 reviews
9.4/10
1 night
From € 75
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Latest Reviews for Melaka State Hotels
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9.1/10
Great
IistalagmitesStayed overnight. Service was good. Got free cendol following their social media accounts in Instagram and Facebook.
Car parking is limited. Room has very small window. Might be claustrophobic to some. Sound proofing was not very good. You can hear people walking in the hallway and even the preparation in the restaurant area (We stayed in room 122 and it was the first room you see right after the door in the ground floor). Mobile data is hard to access inside the rooms as well. They do provide wifi but inside the room was quite slow. Water pressure is quite not strong as I preferred but tolerable. Breakfast has limited choices but all were good. Especially the kuihs. We got welcome drinks and snack when we checked in.
Location was really goodand is easy to drive to. Jonker Walk was indeed walkable.
Over-all the stay overnight was okay. But I recommend to book rooms with windows 😅
TtheJMsOur kids enjoyed the stay very much. Although it’s located on the outskirts of Melaka, that’s actually part of its charm. It’s a nice place to slow down, unwind and escape the hustle and bustle of the city. The resort grounds are spacious and the overall atmosphere is relaxing and family-friendly.
The resort also surprised us with a thoughtful anniversary welcome treat which was a lovely touch and much appreciated.
Areas for improvement:
The main disappointment was the pool maintenance. The water could have been cleaner and there was a noticeable pee odour around the pool area. The bottom of the pool also appeared greenish and felt slightly slimey which made it yucky. Better upkeep and more frequent cleaning would greatly improve the overall guest experience.
Overall:
A good option for families looking for a quiet getaway near Melaka but the pool maintenance is something the resort should address.
AAnonymous UserMy stay at this hotel was fairly decent for a short trip. The location was convenient, and I appreciated the free outdoor parking provided for guests. However, the cleanliness could definitely be improved. The bedsheet did not seem properly changed, and there was a brownish stain in the middle of the bed, which affected the overall comfort of the stay.
There was also an incident during the night when the safety box suddenly started beeping unexpectedly. Thankfully, after calling the front desk, the staff responded very quickly and came to solve the problem professionally, which I appreciated.
GGuest UserOverall, we were very satisfied with the hotel’s facilities and family-friendly environment. However, I would not recommend staying during peak season due to the long waiting time for room allocation. Although check-in was at 3:30 PM, we only received our room between 6:00 PM and 7:00 PM. While guests were allowed to enjoy the facilities and complimentary light refreshments while waiting, the delay was challenging, especially for young children who were already tired after travelling.
Unfortunately, the room cleanliness was below expectations. It appeared that housekeeping was rushing to prepare rooms. There was visible dust and small pieces of rubbish on the floor, the shower gel bottle was completely empty and had not been refilled, and the balcony had not been swept. Most concerning was finding a Charlie ant near the curtain.
That said, I would like to compliment the hotel manager for the prompt response when we requested additional bottled drinking water. The service recovery was appreciated.
The breakfast offered a wide variety of choices and was delicious. Parking was convenient, and the facilities were excellent, making the hotel highly suitable for families with young children.
In conclusion, the housekeeping standards and room waiting time require significant improvement. However, the food, parking, and facilities were excellent. The location is slightly outside Malacca city centre, with most tourist attractions approximately 15–20 minutes away by car.
GGuest UserThe hotel tried its best, but it has definitely seen better days. We entered a room that was clean, and the beds were made perfectly. I had requested adjoining rooms on a high floor, and both requests were accommodated, which I appreciated.
The fridge and phone in our room were not working, but it wasn’t a big deal—we simply used the adjoining room’s. However, I would have been quite annoyed if we hadn’t had the adjoining room to fall back on.
At around S$60 per room during the school holiday weekend, it’s difficult to find another hotel in such a central location that also includes breakfast, so the value for money is hard to ignore.
I would also like to commend the staff. The front desk team was welcoming, and the housekeeping team responded promptly to our requests throughout our two-day stay. The buffet breakfast was consistently topped up whenever items ran low, although the selection of pastries was limited. Overall, the staff were amazing—warm and friendly whenever we crossed paths, whether at the front desk, during housekeeping interactions, or at breakfast service.
That said, there are areas that could use significant improvement. The bathrooms are overdue for renovation, with rusty corners and stubborn stains in several places. The towels have also seen better days—they were thin and had visible holes.
I don't fault the staff for these issues, as they seem to be doing their best with a property that is quite run-down. I believe the hotel management needs to do a better job of updating and maintaining the facilities. Overall, this is a budget-friendly option with excellent service, though the hotel's physical condition could benefit from some much-needed upgrades.
MM心空The hotel is located in town center, close to restaurants and shopping areas.
The design may be somewhat dated, but it is well-maintained and clean.
The staff are friendly and welcoming.
Check-in and check-out are quick and easy.
The breakfast offers a wide variety of choices to suit various tastes.
The beds are comfortable.
Although there are two TVs, they are smaller than expected and cannot connect to personal devices.
The swimming pool has beautiful views, and swimming is a good experience.
The gym facilities are standard, and the exercise equipment offers breathtaking city views.
The room rate is reasonable.
VVinothini VijayakumaranThis was my first time staying at this hotel in Melaka, and it was a comfortable stay for my husband, our 1-year-old son, and me. The room was clean, tidy, and well-maintained, which made our stay pleasant and relaxing.
However, the breakfast selection was quite limited, and the taste was below our expectations. Unfortunately, it was not really to our liking. Overall, the stay was comfortable, but I hope the hotel can improve the breakfast options in the future.
GGuest UserOur stay at Puteri Bay Melaka was great 👍🏼 The location was great because we are able to have a good view of the beach, and it was near food places. The hotel reception and staff were also kind and helpful. Food selection for breakfast was good and the beds were comfortable and had a good sleep 👍🏼👍🏼
The downside was that the toilet was not totally clean as there were strands of hairs sticking out from under the bed. Additionally, there were no toothbrushes provided in the room, and the prayer mat had an odour.
Generally, the stay was good although maybe staff need to ensure the room cleanliness and smell abit more?
I would still recommend the hotel for the comfortable beds and nice view and location beside the waterfront 👍🏼👍🏼👍🏼
AAnonymous UserWorth the price. The staff are nice and friendly, and they kindly accommodated our request for a late checkout without any extra charges, which we really appreciated. They r also generous with pillows.
For room service, i ordered nasi goreng kampung Morten. it was delicious, except for the sambal belacan which could be improved.
Cons: Room slippers are only provided for suite rooms. It would be great if they could provide slippers for all room types, as it’s uncomfortable to walk barefoot on the room carpet
AAnonymous UserThe hotel is conveniently located near the toll, making it easy to access. It is an older property, and the furniture reflects that, but it is still functional. Cleanliness is maintained at a moderate level. The rooms are spacious and comfortable, which adds to the overall experience. The highlight of the stay is the FunPlay water park—kids absolutely loved it and had a fantastic time. The breakfast spread is impressive, with a wide variety of options to choose from.Overall, it was a pleasant stay, and we would likely visit again.
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