Posted on Mar 15, 2026
Guest UserThe price of this hotel is quite value for money for a very basic stay, especially considering the location near Termini. It includes basic breakfast as well.The room is simple and the facilities are minimal, but acceptable for a short stay in Rome.
When we arrived at night, the male receptionist was excellent — very friendly and welcoming. He even reminded us to be careful with our belongings in the area, which we appreciated.
However, our experience the next morning was unfortunately the complete opposite. The middle-aged lady at reception was extremely rude and unwelcoming, no hello no god morning, when we walked to the lobby, she rudely asked what is your room number, u need to pay for your dog etc like we are somewhat an intruder. It’s very shocking for a start to the day.
The hotel advertises itself as pet-friendly, yet we were repeatedly told what we were not allowed to do — we couldn’t bring our dog near the breakfast area and were given strict instructions in a very unfriendly tone. Our is small dog, we would appreciate that kinder treatment
More concerning was the inconsistent and dishonest pet fee. The site clearly states the fee is €11, but she initially tried to charge us €25. Is she trying make some petty cash out of it? After we showed her the site information which clearly says €11, she changed it to €15. When we questioned this, she sarcastically said “Nevermind it’s free” then want us to pay again. We found her attitude very inappropriate and disrespectful.
The hotel itself is already very basic, but poor customer service makes the experience much worse.
It is disappointing that a hotel would allow such unprofessional and discourteous behaviour at the front desk, as reception is the first impression guests have. While the price may be reasonable, the negative service experience makes it difficult for us to recommend this hotel.
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Price per night fromS$ 148
Posted on Jul 2, 2026
Anonymous UserThe location is great, less than a ten-minute walk from Termini train station. It's also not far from the Spanish Steps, the Pantheon, and the Colosseum, all within walking distance or a short bus ride. There are many bus routes nearby, making getting around super convenient. The accommodation itself is very quiet; opening the window reveals an inner courtyard. Breakfast is a buffet, both plentiful and delicious. I'll definitely book here again next time I'm in Rome.
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Price per night fromS$ 144
Posted on Jul 2, 2025
Guest User
The room was very spacious and comfortable, and the bedding – sheets, duvet covers, and pillows – was equally pleasant. It's conveniently located very close to the Vatican, with a taxi ride costing only 20 Euros. Each room comes with a balcony, and the air quality was quite good. However, the room temperature wasn't individually adjustable. It was 28°C (82°F) during our summer stay, and it got so hot that we had to wait until after 9 AM the following day for someone from maintenance to adjust it. There's a pool downstairs which seemed quite clean, but access isn't direct; you need to pick up a pass from the front desk first.
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Price per night fromS$ 215
Posted on Mar 23, 2026
Guest User
A pleasant surprise near the Fontana di Trevi.
Nice room with clean and clean furnishings.
Excellent experience especially thanks to the availability and kindness of the owner who has done everything to make our stay perfect! We will return!!!
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Price per night fromS$ 279
Posted on May 5, 2026
Shang7749Overall, a great hotel! The location is fantastic – just a straight walk down the main commercial street from Termini Station, about 10 minutes or less on foot. From Termini, you can catch two metro lines to the Colosseum and Vatican, and it also offers direct connections to the airport and cities like Florence.
There's an excellent restaurant downstairs that serves incredibly authentic Italian food, far superior to the tourist trap places in the main tourist areas. I highly recommend their Italian seafood risotto!
The room was a bit small; we could barely open two suitcases, and once open, there was hardly any space to walk around. Breakfast was decent, nothing special. The front desk is 24-hour and the staff were very helpful.
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Price per night fromS$ 146
Posted on Jun 5, 2026|Triple Room
WenWen HoHotel very close to Rome Terminal, straight at the middle exit, after the bus terminal then cross the traffic light and that you will see the open-air restaurant, just all the way in that can see the hotel!
Everything seems good, just a bit weird of the toilet in the room, maybe we are 3 people, the trible room that at ground, the toilet not suit for us, though the idea which for olderly people and wheelchair user…. perhaps, its a throughtful idea!
Staff very nice, helpful and friendly. They would provide the map for you and point to you how to get to the attractions. There have free suitcase storage service!! When we check out, the nice staff gave us the hotels snack and postcards! Thanks!
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Price per night fromS$ 410
Posted on Jul 12, 2026
Guest UserWe thoroughly enjoyed our stay at Antica Dimora Delle Cinque Lune. The location is outstanding, just a short walk from Piazza Navona, the Pantheon, Castel Sant'Angelo and Vatican City, making it the perfect base for exploring Rome on foot.
Our room was beautifully presented, with décor that blended nicely with the character of the historic building. The comfortable bed, elegant lighting, and unique wallpaper gave the room a boutique feel, while the small balcony overlooking the street was a lovely place to take in the atmosphere.
The room was spotlessly clean, quiet, and had everything we needed for our stay. Despite being in such a central location, we slept very well each night.
If you're looking for a stylish, comfortable hotel in the heart of Rome with all the major sights within walking distance,
I would happily recommend Antica Dimora Delle Cinque Lune and would definitely stay here again.
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Price per night fromS$ 247
Posted on May 31, 2025
Anonymous User
I recently stayed at this hotel and while there were a few positives, the overall experience was disappointing due to a series of overlooked details and frustrating issues.
To start with the good—the staff were great: friendly, helpful, and informative. They made an effort to assist whenever asked, and that hospitality was appreciated. The location was decent, about a 30-minute bus ride to the city center. It’s not exactly central, but manageable if you’re okay with the commute.
The room was reasonably clean upon arrival, but the quality of housekeeping declined quickly. A lotion stain I accidentally left on the shower floor was never cleaned, and instead of actually scrubbing the area, housekeeping simply placed a mat over it—as if to hide it. Initially, the room came stocked with two sets of towels, but after the first day, only one of each was replaced. While the booking was for one person, maintaining the original quantity would have shown a bit more care and consistency.
There were several small inconveniences that added up. For example, the room phone had no directory, so I had no idea how to contact the front desk or reach any services. On top of that, the air conditioning didn’t work for the first two days, which turned out to be because the previous guest had asked for it to be turned off, and it was never reset. It took me that long to realize I had to ask the concierge to enable it again. In a properly managed hotel, the AC should be reset and ready for the next guest without needing to make a request.
The continental breakfast was another letdown. The scrambled eggs were dry, lumpy, and had a strange grey tint. The bacon and sausages were cold, and orange juice was served in plastic cups. There was very little fresh fruit, and to top it off, they had a random speaker on the floor playing radio ads during breakfast—a strange and unpleasant ambiance for a morning meal. I’m glad I didn’t pay for breakfast for my entire stay, because it definitely wasn’t worth it.
The Wi-Fi was by far the worst I’ve encountered in any hotel. It disconnected constantly and, when connected, barely reached speeds of 5 Mbps. For a hotel in a tourist-heavy area, this is unacceptable and suggests a clear lack of awareness of guest needs—especially for travelers who rely on Wi-Fi to plan outings or stay in touch.
Noise was another major issue. The elevator makes a blaring siren-like noise when it opens, which woke me up every single morning. The walls and doors are paper-thin, making it easy to hear people walking or talking outside, and the doors slam shut loudly, adding to the disturbance.
Finally, while not the hotel’s fault, there were a few homeless individuals living around the property, which might make some guests feel uneasy, particularly at night.
All in all, while the staff were excellent and the location worked, there were just too many frustrating and avoidable issues—poor housekeeping, unusable Wi-Fi, subpar breakfast, noise problems, and a lack of attention to guest experience basics. I wouldn’t recommend staying here unless the hotel makes significant improvements across the board.
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Price per night fromS$ 94
Posted on Jun 1, 2026
Guest UserThe soundproofing wasn't great. Upon arrival, renovations were still ongoing, and to my dismay, the front desk assigned me a room on a renovation floor. It was a really bad experience. After complaining to the front desk, they reluctantly moved me to a floor below the renovation, but my impression was already quite negative!
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Price per night fromS$ 217
Posted on Dec 4, 2025|Smart Double Room
Mingchen008The hotel is near the subway, but it's a bit of a walk. Even from the closest subway exit, it takes some time to reach the hotel. There's a lobby with a bar. The room isn't large. There's no heating in the room, but there is air conditioning. The bathroom has neither heating nor AC, so showering in winter could be quite cold. Some rooms have a balcony. The room comes with a safe and a mini-fridge. However, there's no coffee maker or kettle. There's no sofa in the room, just a very small desk. The sink in the bathroom was leaking a bit; I woke up to find water on the floor. Breakfast was decent, with a fair variety of options. And the coffee was quite good.
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Price per night fromS$ 84