RRyan T.The room was very clean and the staff were very attentive and pleasant. The only issue was that for additional amenities (such as comb), the front desk needed to be called and the amenities picked up there.
GGuest UserIt's good, but the room telephone needs to be fixed so that if we need something, we don't have to go back and forth from the room to the receptionist.
AAnonymous UserOverall, I am satisfied with my stay at this hotel. We booked the Executive Suite, and it was perfect for two adults and one 11-year-old child. The room was spacious, comfortable, and had a beautiful view.
The breakfast offered a good variety of dishes, and everything tasted delicious. The lontong sayur was especially outstanding—it was one of the highlights of our stay.
There are a few areas that could be improved. The water in the bathroom drained quite slowly, so the bathroom floor may need some repair or adjustment to allow the water to flow properly into the drain.
The parking area is limited, and assistance from the parking staff is needed to park vehicles. There was no hair dryer or iron provided in the room, although these may be available upon request.
Lastly, I think the friendliness and hospitality of the reception staff could be improved to provide a warmer welcome for guests.
GGuest UserI had a truly wonderful stay at novotel lampung. Everything about this hotel exceeded my expectations.the ambience was modern yet cozy,making it a perfect place ro relax either for business or leisure.
GGuest UserFriendly service, comfortable hotel facilities, and delicious food. If I go on vacation again, I'll bring my family to stay at Hotel Amaris.
KKristin oktaviaThe place is super comfortable, but the facilities and cleanliness are a bit lacking, especially for group bookings. There were still many dirty and stained bedsheets, and the bed frame was a bit wobbly. It would be quite challenging for heavier guests.
GGuest UserA perfect stay in a perfect location. Everything meets our satisfaction. Smooth check in check out, a spacious room with good aircon, kettle, fridge and spotless working bathroom. A big shout to all the staff from housekeeping, breakfast restaurant, reception, porter and secure staff. A special mention to the chefs who make delicious and plentiful breakfast we absolutely enjoy every morning. The best nasi kebuli I've ever had, so delish, so moreish, so perfect. The only thing is only 1 same sweet sambal everyday which would be better if homemade and varied. I would like to stay in the hotel group if they have them in different cities because I found Lampung is too small, and infrastructure to further beautiful areas such as The Sharks Teeth Beach are very bad, unfortunately I won't go back to this amazing hotel.
GGuest Userbreakfast is so so.. staying in a family room..but only given 2 small mineral water... hmm what u guys think? 4 persons only 2 small mineral water... certain things they are very stingy
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