Posted on Jul 8, 2026
Guest UserThis hotel is not near the airport. The Hotel shuttle from the airport doesn’t go to this hotel. 90% of taxi refused to go there from terminal 5 because it’s too difficult. There is no hotel-owned shuttle. Public bus 703 goes to hotel but is not frequent on weekends or late at night. You have to hire WeKnowLondon in advance.
Very misleading advertising that this hotel is convenient to airport. It is cheap because it is inconvenient. I paid £30 one-way for trip to hotel, so factor that into cost unless you’re taking public bus during regular daytime weekday. Also, no restaurants or shops nearby, but there is a petrol station.
Hotel staff, cleanliness and such are good. Location sucks. “Lakeside” view attached. Note lack of lake.
Show more
Price per night fromVND 1,927,432
Posted on Apr 6, 2025
Katherine MorganHotel really well situated for the motorway and for Newbury station.
The facilities are really good, and service received from the moment we arrived from the very friendly and helpful member of staff on reception.
Really lovely breakfast with a great choice of food. Will definitely be returning
Show more
Price per night fromVND 2,105,827
Posted on May 31, 2026
Guest UserAbsolutely brilliant hotel, fantastic staff who couldn't do anymore for visitors, clean rooms and clean common areas, plenty of activities to occupy the kids during the stay and plenty of refreshments during the day including good breakfast and dinner options.
We used the pool twice a day during our stay, visited the arcade and outside park / nature trails and outside games section and neither of my children wanted to come home. I 100% recommend this hotel to everyone and will definitely be visiting again!
Show more
Price per night fromVND 2,528,543
Posted on Aug 4, 2025|Deluxe King Room
Guest User
Pros: Excellent location, right opposite the castle with a shopping street right outside the door.
Cons:
1) The room had a musty smell.
2) The cleanliness was terrible.
Service:
3) One staff member was very good, but the others we encountered later were not. They didn't even show us to our room. Our room was in an annex building, and they didn't explain that clearly, so we had to drag our luggage around looking for it for a long time. I was so close to losing my temper.
Overall, it's very old, not very clean, and not a premium experience.
Show more
Price per night fromVND 4,289,216
Posted on Jul 23, 2026|Standard Room
Guest UserThe room was spacious and well-ventilated, so it wasn't stuffy even in summer, which was very comfortable. The facilities were a bit dated. The breakfast had a wide variety of choices and tasted great. The staff were friendly and helpful.
Show more
Price per night fromVND 2,047,655
Posted on Oct 24, 2023
Rajni Mahzabin
Adequate hotel for the price.
Mattress and pillow were slightly uncomfortable.
Due to the hotel being a wedding venue, I was kept up at night due to the wedding music from below.
Show more
Price per night fromVND 1,190,587
Posted on Aug 17, 2025
Kaixinjiuhao0519
I stayed here for one night before heading back home. It's a few kilometers from Terminal 5, but we had a driver taking us to the airport. The hotel does offer a shuttle bus, but I think it's for a fee. The hotel has a huge number of rooms, and the cleanliness was just okay. We booked breakfast and dinner, which were predominantly Indian cuisine. The front desk staff wasn't very professional; they forgot to give me one of my dinner vouchers and didn't even apologize when I went to ask about it.
Show more
Price per night fromVND 2,691,425
Posted on Jul 17, 2025
FanyuhaogeThe room was spacious, comfortable, and quiet. The breakfast selection was quite rich, and the hygiene was clean and tidy. The service attitude was good, offering great value for money. It's a bit of a distance from the train station, requiring a short walk or a ride-sharing service.
Show more
Price per night fromVND 3,416,636
Posted on Apr 21, 2026
Clairey73
A great hotel, close to the motorway for the night before arriving at Heathrow for early morning flight. Only 3 days before arriving, I received an email stating that the car park for the night would be £7.50 for the night. Unfortunately none of this was mentioned in the booking, be aware that there is a car parking charge overnight
Show more
Price per night fromVND 1,803,332
Posted on Jun 7, 2025|Standard Double Room
Guest UserThe trip went very well. I enjoyed every bit of my Stay. It was very close to immunities and local conveniences without the need to go very far with equal access routes to work and to conveniences will definitely be coming again. Thank you Copthorne keep up the good work. 
Show more
Price per night fromVND 1,896,407