Posted on May 11, 2026|Standard Room With Double Bed
Guest UserHotel booking came with free breakfast. Staff were really friendly and helpful. Breakfast was buffet that included eggs, baked beans, toast machine, tea and coffee machine and juices, there was also a mini hun that had water and towels on hand. Next to the hotel ins the Atlantis restaurant that had amazing food and cocktails as well,
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Price per night fromTRY 2,716
Posted on Jun 26, 2026
Guest UserWe stayed here because it had a pool and we enjoy a swim and breakfast was part of the deal.
Even though we forgot to mention mobility issues the staff changed our room without an issue. The hotel was cool and so was the room, and that was without using the air conditioning.
There is no lift so bear that in mind.
The breakfast had a good mix of cooked English and you can have your eggs cooked as you want them. I asked for a decaf flat white and one was made for me. A bigger mug too, the usual ones are a bit small.
There is fruit, plain yogurt, ham and cheese slices and olives so something for everyone.
The staff are friendly and helpful and went to get more pastries for us when they had run out.
If a coach tour is in then make sure you don't arrive too late, as a lot will be gone. The food wasn't greasy and we enjoyed the variety.
We used the pool and there are men's and women's changing but no disabled facilities or family changing areas. Be aware of that although there is one larger changing room most of the space and showers are open. You will need a pound coin if you want to lock your locker, but we mainly swan in the morning and there were only one or two others in the pool.
It's a spa pool so not too deep. There is a gym room too, but I didn't use that. The usual work out equipment was on display. You can also book spa treatments but those are extra. Pool and gym free to guests.
We would gave tried an evening meal but there was a hotel power cut and so we left early.
We would definitely use this hotel again, we slept well and the bed is comfy with usb charging sockets and proper reading lights near the bed. The bistro-like round table and two chairs were much appreciated.
Parking us £5 a day, which us cheaper than some hotels. There is also a hairdryer and iron in the room and the TV has modern with Freeview channels available.
The bar area has comfortable seating and was showing the matches as well as the news in the morning. No subtitles though, which would have helped.
As I said the only criticism was that our sink was cracked, and didn't hold water well and there is a bath shower, rather than a walk in shower unit.
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Price per night fromTRY 3,948
Posted on Aug 6, 2026|Academy Family 3 Room
Guest User
Being a 4 star hotel, I would have expected someone to escort us to the room at least. It was a bit difficult to navigate to look for our rooms at the end of a tiring day after visiting legoland and we had a hungry toddler in tow.
In addition, the breakfast buffet could be extended to be more inclusive. I would prefer a holiday inn breakfast over this. Being 4 star, I'd expect better. I have experienced hotels within UK and internationally but this one is just similar to any decent holiday inn branch in UK.
I have seen better 3 star hotels. Hence, I had higher expectations in terms of service and breakfast. Everything was oridinary and fine like any hotel.
We had no time to check out any facility such as swimming pool so cannot comment on that.
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Price per night fromTRY 5,343
Posted on Aug 8, 2025|Standard Room, 1 Queen Bed with Sofa Bed, City View (Park Wing Classic - Sofa)
Guest User
From beginning to end of our visit the staff were the ones the shone through. Impeccable level of service and general friendliness made our stay very pleasant indeed. The hotel couldn’t be better situated within the ancient old town of Windsor. We only went to the restaurant for breakfast and this was also at a very high standard. Would recommend to other families
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Price per night fromTRY 8,993
Posted on Jul 29, 2026|Standard Room with Double Bed
Guest UserRoom was on ground floor with two queen beds, (I only needed one), tv off button didn’t work, the room is very old and dated and is in dire need of a refresh. Premier inn has nicer rooms !! Menu is very overpriced, vegan burger fries and a coke £35!!
I would not stay here again at least not until it has a refresh, it’s just seems worn out and old in the room I was in
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Price per night fromTRY 4,015
Posted on Oct 24, 2023|Standard Single Room
nae0511Adequate hotel for the price.
Mattress and pillow were slightly uncomfortable.
Due to the hotel being a wedding venue, I was kept up at night due to the wedding music from below.
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Price per night fromTRY 2,112
Posted on Mar 17, 2025|Executive Twin Room
OllieSFirst receptionist we dealt with was really nice but then she had to ask a colleague for help with our check in and she was extremely rude. Having booked an executive room, we were told we didnt get access to the executive lounge as hadn't booked direct. Load of rubbish. Went to our room, quick call to Hilton Customer Care and they confirmed we did have executive lounge access so went back to reception.
The hotel is really comfortable, big spacious rooms, nice beds, bathrooms with shower and bath. Water wasn't free even in executive rooms which was a bit of a shock (£2.50 a bottle).
Executive lounge was nice but service much cut back from last time I stayed at few years ago. Fridges empty most of the day, snacks not topped up. Dirty cups everywhere etc. Evening snacks was good but again, reduced compared to what they used to offer. Spirits and prosecco was a nice touch though.
Breakfast served in the restaurant for executive room guests. Really nice selection, mostly buffet but eggs and omelettes cooked to order. Nice coffee.
Staff on the whole are really friendly and welcoming (apart from the receptionist on day one). We had 3 nights here and enjoyed it.
There is a shuttle bus from terminal 5 to the hotel door which is £6.80 per person or you can take bus number 5 which stops on the road outside the hotel for £1.50. If staying more than one night, there is buses to Windsor, legoland, Slough and hounslow (for the tube to central london).
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Price per night fromTRY 5,037
Posted on Nov 7, 2025|Wheelchair Accessible Double Room
a4292The hotel is a bit of a walk from the castle, but it's manageable, and the surroundings are very quiet. It's rare to find underground parking, which is convenient if you're driving. The room size was adequate, with simple furnishings, but no fridge or safe. Breakfast was decent.
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Price per night fromTRY 4,881
Posted on Aug 16, 2026|Standard Queen with Sofa Bed
Guest UserCheck-in took 45 minutes because they couldn't find my booking - but then found it on their ”old system” and it took them that long to manually move the booking to their new system and issue me with a key card. Not impressed with that wait time at all! They offered me a free drink at the bar while I waited, but not for my wife and child!
That aside, it's a comfy hotel that's better than some of its exterior and interior suggests. Hot shower, good TV, plugs and USB ports on both sides of the bed, good room temperature, Fairtrade tea and coffee. Breakfast was good, including freshly cooked options.
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Price per night fromTRY 2,701
Posted on May 22, 2026|Standard Double Room
Guest UserThe hotel staff were incredibly welcoming and helpful. I needed ice, and the front desk readily provided two bags! It's also conveniently located just a few miles from Windsor Castle, making it easy to drive to. They have their own parking, which you can pay for at the front desk.
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Price per night fromTRY 2,627