Posted on Aug 27, 2025
Edoardo_Tarsitani
Despite being a little out of the way from the city center, it was a pleasant experience. My only minor complaint is that, being 1.92m tall, the sofa bed was very small and uncomfortable. Other than that, everything was excellent!
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Price per night fromJPY 8,991
Posted on Feb 2, 2025|Double Room
Adventure TravellerThis is our favourite hotel in Nuremberg!! Attention to detail on every step of the experience, their crews were simply amazing! They are happy to serve you, not one person but every staff that I encountered. I got a surprise birthday cake in my room with a hand written note, am truly grateful and heartfelt. So thank you, Karl August your neighbourhood hotel. 5 stars and beyond. We will be back again for sure!
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Price per night fromJPY 18,787
Posted on Jun 6, 2026
ammobiI stayed here temporarily to work on a paper. The footsteps upstairs were incredibly loud, I'm not sure if it was the stairs or something else. The room itself was a nice studio, well-decorated and laid out, but it smelled of new construction and cooking. Check-in was quite easy, but the room didn't even have a deadbolt. People often gathered to smoke outside the entrance downstairs. I wouldn't really recommend it for single women who are easily scared. It's right next to OEZ, so shopping is quite convenient. It's a very cheap hotel, and for the price, the environment was decent. The sheets had some dirty spots, I don't think they'd been changed. I just shook them off and went back to sleep…
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Price per night fromJPY 11,949
Posted on Jan 22, 2026
Minachi-
This hotel is super close, only about a 5-minute walk from Munich Central Station. The hotel itself is a bit older, but it's very well-maintained and clean. For a Japanese person, the room felt incredibly spacious and comfortable.
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Price per night fromJPY 17,580
Posted on Dec 22, 2025
Zhangjianzhong
At that time, the front desk enthusiastically gave an accommodation guide. I looked carefully the next day and found out that there were free coffee, tea and flying alcohol. Parking is free. There is also a sauna.
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Price per night fromJPY 28,086
Posted on Jun 21, 2026
Guest UserWhile your hotel facilities are acceptable, the operational failures and hostile staff conduct during my recent stay were entirely unacceptable.
My room was located excessively far from the lobby, which amplified a serious safety hazard: the in-room telephone was completely broken. When I discovered the television was also unusable (stating the room was ”not checked in”), housekeeping dismissed me, forcing me to walk all the way to reception just to report your own technical failures.
Worse, I experienced an emergency when my phone died without a universal adapter. Instead of helping me during an urgent situation, your staff predatorily refused to assist unless I purchased an overpriced adapter from the hotel. To top it all off, the reception staff were cold and dismissive. Their complete lack of basic courtesy and welcoming demeanor went beyond poor customer service. it felt distinctly like racial bias.
A broken room phone is a safety violation, but your staff’s total lack of empathy during an emergency is a failure of management. I expect a formal response regarding how you plan to address these room defects and the deeply problematic behavior of your front desk team.
Die Ausstattung Ihres Hotels ist zwar akzeptabel, die betrieblichen Mängel und das Verhalten Ihres Personals während meines Aufenthalts waren jedoch absolut inakzeptabel.
Mein Zimmer lag extrem weit von der Lobby entfernt, was ein erhebliches Sicherheitsrisiko verschärfte: Das Zimmertelefon war komplett defekt. Als ich feststellte, dass auch der Fernseher nicht funktionierte (Anzeige: „Zimmer nicht eingecheckt“), wurde ich vom Housekeeping abgewiesen. Ich wurde gezwungen, den gesamten Weg zur Rezeption zu laufen, nur um Ihre eigenen technischen Fehler zu melden.
Noch schlimmer war, dass ich mich in einer Notsituation befand, als mein Handy-Akku leer war und ich keinen Universaladapter dabei hatte. Anstatt mir in dieser dringenden Lage zu helfen, weigerte sich Ihr Personal, mich zu unterstützen, und drängte mich stattdessen in räuberischer Absicht dazu, einen völlig überteuerten Adapter vom Hotel zu kaufen. Zu allem Überfluss war das Personal an der Rezeption kalt und abweisend. Der völlige Mangel an grundlegender Höflichkeit ging über schlechten Kundenservice hinaus – es fühlte sich eindeutig nach rassistischer Voreingenommenheit an.
Ein defektes Zimmertelefon ist ein Sicherheitsverstoß, aber das völlige Fehlen von Empathie Ihres Personals in einer Notsituation ist ein Versagen des Managements. Ich erwarte eine formelle Rückmeldung darüber, wie Sie diese Mängel im Zimmer und das zutiefst problematische Verhalten Ihres Rezeptionsteams beheben wollen.
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Price per night fromJPY 18,621
Posted on Jul 21, 2024
Guest User
Hotel teams are very kind and ready to respond to your requests.
Food is perfect and delicious.
Hotel is quite new and clean.
Location is a bit far from Munich center but it is very convenient for traveling. Also, very clean and safe area.
Hotel is far from train station just 1-2 min walk.
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Price per night fromJPY 10,884
Posted on Mar 12, 2026
TravellerL
My stay at the Munich Art Hotel was absolutely fantastic! The decor is very stylish and there are many artworks adorning the hotel. The location is incredibly convenient, being right next to Munich Central Station. It's super easy to get anywhere in the city by train, subway, or tram, which is a real time-saver for travelers. The room rate was very affordable, and the room was cleaned daily, making for a very satisfying overall stay. The guy at the front desk was also really friendly and welcoming; he'd always greet me warmly whenever I came and went, which made me feel right at home. Plus, a free and generous breakfast was offered every morning. All in all, it's a hotel with a great location, reasonable prices, and a warm, personal touch. I highly recommend it to anyone visiting Munich.
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Price per night fromJPY 12,351
Posted on May 15, 2026|Executive King Room With Sofa Bed
Guest User
Booked for three people. A sofa bed was already set up for us. The room was spacious and comfortable, and I really liked the attic-style window. The bathroom's shower pressure was a bit weak, but I was generally satisfied. However, I kept trying to call the reception from my room, but couldn't get through, so I had to go down to the first floor after 10 PM. They might need more staff at the reception. I wouldn't recommend the breakfast; there wasn't much variety, and depleted items weren't refilled. The location was good. It was an overall decent experience.
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Price per night fromJPY 10,719
Posted on Jan 1, 2025
Guest User
I felt very anxious and scared. This hotel definitely needs to state on their website that their location changes during the winter. My actual accommodation was at Nature Hotel Walde sruhe, located in the mountains. The original hotel was dark and only the intercom was working, so I was really worried when they asked me to call a taxi to come to another hotel. I was confused and didn't know what to do, but a local woman happened to be passing by and helped me out. Don't get misunderstand, the hotel I stayed at was great, the rooms, the food and the staff were great. When I arrived that hotel by taxi and I said this is so bad experience, they said me No problem. It was probably a better grade than the original hotel. But the problem is not there. The location I booked is different from the actual location, that's the big problem! The visitors who come here in winter are probably mostly people who travel by car. If I had booked this place just to relax and enjoy a holiday, I would have been very happy, but I had a schedule that needed to be on time. I chose a place within walking distance to Oberstdorf Station and the ice rink, and booked it. That was my selection criteria. No matter how nice the hotel is, if it's in the mountains I wouldn't choose it. Luckily, there was no snow for a few days after my arrival, so I made the 40 minute walk to the ice rink in the morning. However, it was dark at night and the road was steep, so I couldn't walk there. My friends were worried and sent me the hotel. On the third day, the slope in front of the hotel was frozen and I slipped and hurt my hand. I had been negotiating with Trip.com for a long time, but I couldn't get in touch with them and they told me I couldn't change the hotel. However, due to an injury to my hand, I was unable to continue and was able to cancel the remaining days of my stay after speaking with the Trip.com representative and the front desk staff over mu phone. I had planned to stay somewhere that was easy to walk to, but the time spent negotiating left me exhausted. You are too careless about people who are not used to steep snowy roads. Please think more about the importance of location. Please be sure to write any changes in hotel location!
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Price per night fromJPY 22,029