Boutique Hotels in Sichuan, China

The hotel is very beautiful and well-maintained. From the rooftop, there is a stunning view of the bridge, especially in the evening. The location is excellent – although it is practically in the city center, the area is very quiet at night, ensuring a peaceful sleep. The staff are extremely friendly and always available to help. I would especially like to praise Xiao Luo for the great service. Upon departure, we also received a small thoughtful gift from the hotel, which was a lovely touch. Highly recommended.

This hotel is located inside Tianfu Airport, making it incredibly convenient for travelers needing to wait for a connecting flight or seeking a temporary rest. They also offer a baggage check-in service (for luggage under 20kg) and free luggage storage, which is very handy. The hotel's environment is excellent, and the facilities are brand new. The room featured electric curtains, and the bathroom facilities were very modern. The hotel service was also top-notch, and the breakfast was incredibly rich. Plus, they offer a thoughtful service guaranteeing a late check-out until 2:00 PM. I accidentally left my ring behind when rushing at check-out, and the hotel thoughtfully mailed it back to me the next day after I contacted them. This is truly a hotel worth staying at. I'll definitely stay here again if I have the chance!

Recommended by a Trip.com bespoke service agent. This hotel is top-notch in terms of both facilities and service. All staff members were incredibly kind and polite. They took excellent care of my companion when she suffered from altitude sickness. The restaurant food was fresh and healthy – highly recommend! Customer service via WeChat was prompt and always helpful.

The Grand Hyatt Chengdu, located in the bustling heart of Chunxi Road, manages to be a tranquil haven amidst the urban buzz. Its overall design is sophisticated and grand, with wooden elements and lighting perfectly complementing each other. While there are indeed many mirrors, you get used to them after a short stay. Having followed Ji's design and aesthetic from the Mandarin Oriental Guangzhou to the Grand Hyatt Chengdu, I can confidently say his vision remains as impressive as ever. The guest room layout is fluid, with clearly defined and practical divisions for the living room, bedroom, and bathroom. The floor-to-ceiling windows offer a direct view of Chunxi Road and Taikoo Li, providing abundant natural light during the day and a spectacular panoramic view of the city's vibrant nightscape. The soundproofing and blackout curtains are also excellent. Although the hotel has been open for several years and shows slight signs of age, it is well-maintained, and the service is both professional and efficient. (On a side note, the Hyatt promotion in April was an absolute delight!!!) This time, I also experienced the complimentary 'New Wave Travel Photography' service offered by the hotel. The staff was incredibly efficient, and the depth of field and composition of the shots perfectly matched my preferences. The final photos exceeded my expectations, making for an overall superb experience.

The hotel is very luxurious and has good attention to detail. Although the room we were in had an amazing view and luxurious feel, some dirt and stains and a few cracks in the furniture takes away the full 5 star wow factor, although it is a great room. Also the hairdryer is very very old and overheats within minutes, you need to pull it out, wait, then try again. Also the AC is not stable, at times we needed to turn it down as low as 10 to actually feel cool as the room is very hot and humid. The staff in general were very warm and accommodating and provided extra water for the room when we called them. However as we wanted to have a little rest in the morning we called to ask if the cleaner could come asap to only change trash and stock up the toilet roll etc, we were informed that there was only one cleaning lady and would need to wait. I find this quite questionable for a hotel that big. The breakfast buffet is good with lots of choice. Pastries, cakes, local specialties, western dishes a plenty. However the coffee machine is weak and only provides espresso and americano, the hotel should upgrade the machine to accommodate those with tastes like lattes and cappuccinos as this is the norm in even 4 star hotels. The robot butler is a great touch.The location is actually very very good. Shopping malls and restaurants are very very close. Overall I would stay here again but the price needs to match the interior.

The hotel is conveniently located near Chunxi Road, with plenty of restaurants around. It's a traditional business hotel with spacious rooms, including a dressing room, and a good-sized bathroom. The service is exceptional; the housekeeping staff are all very welcoming, and any requests to the front desk are promptly addressed. I'm very satisfied. They also offer afternoon tea, a complimentary intangible cultural heritage lacquer painting experience for children, and free laundry service. I'm thoroughly pleased with every aspect. Overall, it exceeded my expectations.

This hotel is clean, spacious, and well-lit, with very convenient facilities. Rooms come with Baishishan mineral water, instant hot water, and a mini-fridge. The service is simply outstanding – staff are warm, highly efficient, and incredibly accommodating, practically anticipating your needs. The great room rates and free parking are major bonuses. Every single staff member is genuinely friendly and made us feel very comfortable. The overall ambiance is fantastic as well. For the price, this hotel offers absolutely unbeatable value! A special shout-out to the front desk team, particularly Wendy, Rain, and Allan, whose service was exceptional. They upgraded our room, gave us a lovely small gift, thoroughly explained the hotel's amenities, and provided all the details for breakfast, including times and location. We had a truly excellent stay.

The breakfast was absolutely perfect 💯, really making up for the hotel's shortcomings in other areas. It's an older hotel, an established brand, so I guess the Ritz-Carlton Chengdu is a stark reminder to anyone hoping for a budget-friendly luxury stay. Being an older property, the decor and design are definitely dated and outmoded. The fact that the lobby is on the 25th floor already tells you the hotel's overall scale won't offer many surprises. The lobby and bar are on the same floor, which naturally lends a quieter atmosphere. The opulent decor feels out of step with current mainstream styles, creating a rather odd vibe. The room was standard for a five-star, with all the expected amenities. You could still see the signature Ritz royal flair, but the signs of age and the worn-out feel prevented me from truly appreciating the brand's concept. As for the pool and gym… let's just say I won't be commenting on them. The real highlight was breakfast: incredibly rich, professional, enticing, and thoughtfully prepared. All in all, for around 800 RMB a night at the Ritz, this is pretty much what you get. It's unrealistic to expect a 2000 RMB experience at that price point. However, it seems many five-star hotels across Chengdu suffer from similar issues of being old and dated, so I don't blame the hotel itself too much.

The service really stood out! 💜 From check-in to check-out, the staff was incredibly attentive, kind, and patient. They proactively helped with my luggage and offered recommendations for the local area. 😊 The room was meticulously clean, and all facilities were well-maintained with great attention to detail. I felt very safe and comfortable during my stay. The amenities were also excellent. Highly recommend! 👍🏻😎

Very satisfied with my stay. Will stay here again when I go to Deyang. Excellent services and facilities, with very professional and friendly staff. Excellent location to allow one to joggle along a river or to walk around the city center. Easy taxi/Didi access. Room services are better than expected, with surprising daily freebies such as fresh fruit, cookies, and freshly squeezed fruit juices. Help desk is very prompt in providing what I requested. Buffet breakfast offers top-notch variety of ready-made Chinese and Western style choices or customer-ordered hot noodles. Just a minor suggestion: this is more a customers' behavior problem (can't believe those guests at a 5-star hotel). Currently, when there is a crowd at the front desk to check out, it is the braver with longer hands that get faster services. I suggest either post a clear sign to ask people to keep in line or have a manager to maintain some kind of an order (no need to be military type:-). This is just to be fair to those who are waiting patiently. And better order may also help promote a better hotel reputation. But I understand bad habits die hard, no matter what you do.