Very good hotel, reasonable SPA price, 20% discount for hotel guests, special technicians are in place to abide by the law, Ctrip also offers a buffet dinner and breakfast for low room rates, which is really a pleasant surprise! There is also a karaoke PARTY in the hotel lobby at night. In short, this is a perfect accommodation experience!
For the price of just under £11 per night (+ city tax which is 4 Dinars per night) it was a really good hotel. The location is perfect and offers a beautiful view of the sea, the staff was also kind and helpful. The only negative I can find is that rooms might get a little bit cold during the winter season, apart from that you get a clean room with all the amenities needed.
The hotel is large, but the facilities are a bit old. Nevertheless, it can be seen that it was a good hotel before. The hotel is clean, the service is good, and the breakfast is fine.
This is our second time at this resort. The parking is very square, the security is strict, the environment is safe, quiet and very relaxing. The buffet is rich and the staff are friendly and enthusiastic, always able to provide timely help when needed. The staff are all fluent in English and can communicate easily! A very cost-effective resort. I will definitely come here in the summer next time because the swimming pool looks really beautiful!
Good location. Hotel clean and staff at the reception excellent and easygoing, always with a smile and kindness. Massage also incredible. Food could be a bit better, everything else was perfect!
good service, the rooms do not have a shower for people who have trouble getting into a very difficult bath, for a 5 star no kettle in the rooms too bad for the restoration a bit tight forever a 5 star. very friendly and attentive staff. the towels are a bit old and frayed and it's hard to change them. But I would gladly go back.
The room was of star standard, with a double bed and a sofa, and the environment was also good, with a swimming pool and a rest area that were very elegant. However, the toilet in the bathroom had a strong odor, and there was no mineral water, slippers, or a kettle in the room. For some reason, there was a concert in the lobby at night? The music was too loud and lasted until 10:30 pm, so I couldn't fall asleep.
A professionally run five star hotel at the center of sousse. Interior design in the hotel is impressive and eye-catching. Flawless cleaning service. Rooms are immaculate, furniture is new. We stayed there three nights, and had room service every day without an interuption, which was great.
Staffs are friendly and welcoming, especially those working at the reception. Muhammed was extremely professional, has resolved a couple of issues pretty quickly. He was so kind, he allowed us late check out as our flight was running in the evening.
Food was delicious and was enough for us. We loved their freshly made smoothie in the breakfast and in the dinner.
Very Good
55 reviews
8.9/10
Price from
DKK 602
per night
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7.4/10
FFabioCh**Decent Value for the Price, But Far From a 4-Star Experience**
We stayed at this hotel for 2 nights with bed & breakfast for €60, and while the price is definitely attractive, the experience was a mixed bag.
**Cleanliness:** The hotel and rooms were generally clean, and the bedsheets were fresh. However, the mattress itself was stained and not very pleasant, which was disappointing.
**Bed Comfort:** This was by far one of the worst parts of the stay. The mattress was rock hard—honestly felt like sleeping on the floor. Pillows were thin, lumpy, and offered no support. We requested extra pillows three times, and although staff promised to bring them, they never followed through.
**Bathroom:** Cleanliness was acceptable, but the setup was inconvenient. There was no shower head hanger, so you had to hold the shower with one hand while bathing. Towels were rough and uncomfortable, and there was always at least one missing (sometimes the floor towel, sometimes the bath towel). The courtesy toiletries were taken but never replaced.
**Breakfast:** A very basic buffet with a limited selection. Pastries were inconsistent—sometimes decent, other times stale and clearly reheated leftovers. Not the kind of quality you’d expect from a supposed 4-star hotel.
**Service:** A few staff members were friendly and helpful, but most seemed uninterested and disengaged, like they didn’t want to be there. We didn’t feel particularly welcomed or well-attended.
**Swimming Pool Area:** This was the highlight of the hotel—clean, with clear water, nice outdoor showers, and a good vibe thanks to lively music and entertainment.
**Overall:** While the hotel is clearly outdated and stuck in the late '90s in terms of decor and service, the location and pool are definite pluses. Despite the many issues, for €60 for two nights with breakfast, the price/quality ratio was decent. Just don’t expect a real 4-star experience.
MMOHAMED RAMIThe hotel personnel is outstanding. I loved their professionalism and dedication. Special note for the desk personnel who welcomed us with professionalism and kindness, and listened to our claims with a smile and reactively acted in consequence. The customer service manager (Haifa) is also great.
The rooms are very clean but the furniture are quite old for a 5 stars hotel(some broken wooden stuff...)
Biggest weakness:
1- The lunch/dinner menu was exactly the same and we had to rise a claim for that. The next day was satisfying tho.
2- We had to pass by an open door area to go to the indoor swimming pool during a cold time which was very uncomfortable (got a cold after that)
3- Booked an all inclusive and still need to pay for the gym? why?
AAnonymous UserDisappointing for this price and for a 4 stars hotel.
Room was barely acceptable, clearly not cleaned below the beds, no glasses, no towels, soap and shampoo containers almost if not empty upon arrival and were not filled at all during our stay.
Towels were a nightmare to get: sometimes just enough, sometimes missing one, sometimes missing two.
Getting an iron was a battle and forget about laundry service.
Requests were not always met with a nice answer, they painted a room next to ours taking no precautions, getting the smell far into ours.
Lunch was excruciatingly expensive for the area, forget about it.
Included breakfast and dinner were OK.
Location was very nice, although the surroundings are a bit dead..
MMihai-VladFor the price of just under £11 per night (+ city tax which is 4 Dinars per night) it was a really good hotel. The location is perfect and offers a beautiful view of the sea, the staff was also kind and helpful. The only negative I can find is that rooms might get a little bit cold during the winter season, apart from that you get a clean room with all the amenities needed.
GGuest UserGood location. Hotel clean and staff at the reception excellent and easygoing, always with a smile and kindness. Massage also incredible. Food could be a bit better, everything else was perfect!
GGuest UserProfessionalism, friendliness, helpfulness of the staff. Elegant and modern environment. Very clean and well cared for. Very large structure with many activities. Beach a few meters. Lots of entertainment, clubs and shops for shopping in the area. Generous breakfast and with a very wide choice of food. Perfect hotel!
EEAGLE TRAVELMarina Palace is very nice hotel ,clean and beautifull design.it provide good service and you are have access many facilities .the hotel located near center city and markets.And also very nice foods
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