Beach Hotels in Queensland, Australia

Stayed at the Wyndham in Surfers Paradise for a family weekend away and overall it was a solid choice. As Gold Coast locals we didn’t really need the constant upsell on tours and activities, but I can see how interstate or overseas visitors would find that useful. The location is the real strength here — easy walking distance to Cavill Avenue, directly opposite Q1, and the observation deck nearby was great for the family. Very convenient without needing to constantly drive around Surfers. Our king-sized room was spacious, comfortable and worked well travelling with a young family. The hotel itself felt clean and well maintained. One thing worth noting for visitors is that the Hamilton Street beach entrance is still showing the effects of Cyclone Alfred from 2024, so beach access in that immediate area is not quite back to normal yet. That’s obviously outside the hotel’s control, but useful for travellers planning beach days. Overall, a good stay if you want a central Surfers Paradise base with plenty within walking distance.

Excellent location, lovely apartment, and great facilities. We really enjoyed our stay and would happily come back again. Highly recommended!

Novotel Surfers Paradise is my goto hotel when I am visiting the GC, I have generally had exceptional service here and have always felt welcome. Although I did not have breakfast this time , the buffet breakast is one of the best buffet breakfasts around. My only criticism is based on past experience which they seem to have gone to great lenths to improve on - that criticism is the wait times at check-inn used to be horrendous, but now with new procedures in place it is relatively somewhat seamless. The seaviews are pretty good , seen better but still pretty good all the same

The location was excellent. It was close to the ferry terminal, just a few seconds' walk from the Esplanade public pool, two minutes from the night market, and across the street from a supermarket—it was a fantastic location. However, apart from the location, the only other positives were the water dispenser next to the front desk, the ability to smoke on the balcony, and the ability to watch YouTube and Netflix on the TV in your room. The only negatives were the sheets and towels, which were unsanitary. The towels were stained and smelled bad, and the sheets smelled damp. The bathroom shower had incredibly weak water pressure, making it take a long time to rinse. The drainage was so poor that I asked the front desk for a replacement, and they fixed it while I was out, which improved it, but I still wish they'd done something about the water pressure. The on-site pool had a jacuzzi, but it wasn't very warm and wasn't very good. While the daytime staff were generally friendly and nice, the elderly man who came at night was overbearing and never smiled, which I found annoying. Having lived in Australia for about a year, I thought my English skills were good enough, but even after listening to him twice I still didn't understand what he was saying, and when I asked him to repeat himself he said ”That's enough,” and then ended the conversation. To be honest, it made me feel uncomfortable. I remember not being so dissatisfied when I stayed at the nearby Mantra Trilogy a long time ago. I don't have any plans to go to Cairns for a while, but I don't think I'll choose this hotel again. Thank you to the staff for your kind assistance.

I accidentally booked this hotel and found out it was non-cancellable when I tried to cancel, so I had no choice but to stay. Overall, it was okay; the room was a bit small but quite tidy and clean. The front desk staff were very friendly. The restaurant was under renovation during our stay, so we were given vouchers to have breakfast at the hotel across the street. Clearly, for an extra AUD$80 a day, we could have stayed somewhere much better. The hotel hallways had no air conditioning and were very stuffy and hot. However, there was a free coffee machine downstairs with complimentary coffee. The swimming pool looked dirty though, and no one was using it. The location is a bit far from the Reef Terminal, about a 17-minute walk.

Great stay! Perfect for kids and adults alike with the choice of both the pool and ocean. Just wish I had booked the sea view. I couldn’t fault the service especially when addressing an issue with our parking.

This was not our first stay and in the main it was good. We stayed twice on this trip with a stint on Magnetic Island in between. Service on our departure stay was while not bad was marred by the gentleman who was abrupt and less than enthusiastic about being helpful. We arrived in the morning knowing we couldn’t get in until later and were greeted by a friendly and helpful reception attendant. Who said we would let us know by text as soon as a room was available for us. We took that to mean if we could enter our room before the scheduled check in time we would get a message. We never got a message. In fact we had ran out of ways to entertain ourselves and keep cool with just under an hour to check in time. So we went to the reception to assign the room was ready and were grumpily informed our room wasn’t ready and that is why we had not had a text. We understood this could be the case but the summary dismissal was far from reasonable customer service. No apology given we had patiently waited for over four hours already. We waited in the lobby and watched as others were given rooms. Why we had to wait while others did not was given no explanation and made no senseh to us. When check in time came and went is when I had to contain myself. One thing for us to be shunned for being early but for them to tell our room was not available at the time the business had committed to was very frustrating. It showed they had no system and were unprepared to provide reasonable customer service. We waited patiently and thankfully not for much longer and maintained our positive countenance. Thank goodness the room was,while only on the first floor, the better of rooms we had stayed in and worth the wait had it been managed better. If it weren’t for the grumpy reception we would have rated this trip more highly. Hopefully this business can get its cleaning process and attitude to customers of male staff improved the location value and room would be highly recommended as is a little work to do.

1. **Prime Location:** Just a 3-minute walk to the beach, with the G:link light rail station right at the doorstep. It's a 5-minute stroll to Cavill Avenue, a bustling pedestrian street packed with restaurants, bars, and convenience stores. A taxi to the airport takes about 25 minutes. 2. **Amenities & Experience:** Modern rooms, many with private balconies (sea or city views available). Features include an outdoor pool, spa, sauna, and gym. Dining options include Fables restaurant and Tales bar. Free and stable WiFi is provided. The downsides are that some facilities feel a bit dated, and street-facing/lower-floor rooms can experience noise from nearby bars on weekends. Parking is paid and limited. 3. **Service:** 24-hour front desk with multilingual staff who can assist with booking theme park tickets and excursions. Luggage storage is seamless. A credit card deposit is required at check-in. 4. **Ideal For:** Couples, families, and budget-conscious business travelers. During peak season, it's recommended to book an inner, higher-floor room in advance.

This is a fabulous place to stay. We chose a studio room, with ocean view, and it was really worth it. Although we arrived late, we contacted call staff at the door and they talked us through the check in process. Service was kind and responsive throughout. The only small downside was that the rooms are only serviced once each 8 days. However, when we requested fresh towels they were happy to provide them. The pool complex is lovely - the pool is a little cold for winter, but the spa was comfortable and we really enjoyed the sauna. Breakfast was included, and we had the choice of three cafes in the complex, with delicious food at all three. We can't wait to return!

Every time I visit the Gold Coast, I stay at the Marriott, and the breakfast is always great. However, the caps on the shampoo and other toiletries can be easily opened, which raises some safety concerns. After 6 PM, there are no staff or services at the pool, and it's not lit. For children with UV allergies who wish to swim in the evening, it's not possible. December is summer in Australia, so it gets dark late. I hope the hotel considers extending the pool's closing time, especially since guests are here for a holiday. Thank you.