Easy access right off the interstate and plenty of traffic lanes to handle the tons of vehicles passing by. The foyer always smells fresh and clean - I love that. My linens were super crisp and clean and the room was in excellent repair. The bathroom was awesome AND CLEAN!
Very clean hotel and nice staff. The room was rather small (but good enough for two people)
We stayed for four days in total, the nights were very quiet except for one night where we heard bar music playing from several blocks away. The hotel is close to the HMart.
The lack of a kettle (in the common area or in the room) is not a deal breaker as you can use the microwave (in the common area). I wished the combination safe was larger, as neither my laptop nor tablet could fit, so we travelled with our devices which made walking very tiring.
The bathrooms are nice, well-lit and spacious.
Visited Galena for the first time in September 2020 and chose the Irish Cottage Boutique Hotel. We liked it so much we came back 9 days later to catch some fall colors with nice weather. John is the finest hotel staff Manager I’ve ever seen. He made us feel at home and remembered us from our first visit. We would love to stay here again in the future, that is to say either when the pandemic is over with or they begin enforcing that guests wear masks in the common areas. On several occasions during our two night stay people were near the coffee area, walking down halls, at the front desk... with no masks and not even being politely asked to put one on. When we asked the night person at the front desk about it, her response was that they are in the hospitality business and can’t make people wear masks. Well two things here: 1) I would think that their number one priority would be the safety and we’ll being of their guests and themselves, and 2) if they can’t enforce policies then they’re not being responsible. Everywhere else we went in Galena, masks were worn. We will be back when things settle down.
This hotel is very large and every room is a suite, so it’s great for parents to bring their children! There is a refrigerator, coffee machine, microwave and sink. There is a gym and swimming room. The large reception hall is spacious. There are many sofa seats, and there is a huge indoor pavilion with green plants and stools under the trees, which is very comfortable and enjoyable! And the price is moderate, very good hotel!
My family and I had a great time at great wolf lodge! The only thing I would suggest is cleaning the bathrooms in the water park, the women’s bathroom was really bad.
It seems that there is no breakfast, so it is a good hotel in the surrounding area. Because I need to print a lot of documents when meeting customers, they are all printed at the hotel. It is very convenient to have a computer and a printer.
I travel a lot and this is probably one of the top few in the last 5 years. Hotel is beautiful, a nice bar, room big with a perfect floor plan and a view. I will go out of my way to stay there whenever I’m in the area. I’m a Hyatt fan again (Hilton cancelled a room on me after booking, so they’re dead to me.)
Very Good
114 reviews
8.0/10
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9,3/10
Great
Great location, friendly, kindly staff, fantastic rooms, excellent cleanliness, comfortable beds, great view, beautiful view of Chicago Downtown, very good gym, all the equipment is new, truly an excellent hotel.
the front desk is friendly and give us coupons for breakfast. it's not our first time to stay here and it's always good to come back. the hotel is located near ORD and easier for us to get in get out. near shopping area and restaurant.
Great location (very closed to major sites - walking distance to Millennium Park, Trump Tower, Giordano’s Pizza, Art Museum. Good size rooms and great front desk service (esp. Samuel). I booked 2 rooms.
Pool was saline and clean and warm enough to actually use. Breakfast was nice. Parking was $50 in the self park next door. Entrance houses 3 hotels which is confusing. Hotel had clean products and no terrible chemical or mold smells.
This place is excellent if you’re a stressed out business traveler, looking for a good rate, and if you’re willing to manage your own transportation from the airport and back, but the amenities after a long late night arrival waking up the next day, sitting in the hot tub having a swim in the pool and a steam and a sauna along with an icy cold shower afterwards just recharges you after a long business trip, especially if you international like me I wouldn’t necessarily call it family friendly, but it’s definitely good for entrepreneur business travel if you can get a good rate otherwise there are other hotels out there if you can’t get a good rate. The rooms are not specifically special compared to the competition, but it’s an a quieter area and the fitness and aquatic amenities are what makes the difference for me as I have back problems and after a long international flight all I wanna do is get in the hot tub or take a steam or sauna. I’m needing an airport shuttle. I would not recommend this hotel and if you aren’t willing to risk having to pay a premium for a car service or Uber then do not book here. I wish I could stay at this hotel long enough to enjoy all of their amenities as they are really good, but as breakfast is not included, it can be a pricey for what you get when you compare it to other hotels in the area and hotels closer to the airport. Yet as long as I can get a good rate on this hotel, I will keep going back as I frequently travel international for work and just having the peace of the secluded area and the steam room and sauna make it a huge selling feature for me as they really assist my rejuvenation after a long day or more of travel. 
The location of the hotel is great, opposite Millennium Park, within walking distance to Michigan Avenue, and not far from the subway station. Because I have a membership card, I would like to thank the handsome guy at the front desk for upgrading me to a room with a view.
The hotel is a typical airport hotel, had a very helpful shuttle driver (Ray) and the other staff interacted with were very friendly and helpful. Located just offsite from the airport, opposite a shopping mall and had a small selection of restaurants within walking distance of the hotel. Room was clean and had everything needed. Bathroom had good water pressure and provided nice toiletries. This was a one-night stay prior to flying home from O'Hare and met all needs.
Excellent location with access to red and blue lines and bus networks. And in the centre of the city. A character building with spectacular internal decor. Especially popular with conferences. Room was spacious and included two doubles with usual amenities though we did have to ask for a kettle. Staff very friendly and check in was seamless despite being busy. Two niggles included a $25 daily fee that could be offset by discounts in various parts of the hotel. Though for us it was a tax as we did not want the discounted services. Also cleaning services invariably wanted to service the room when we were in it. Attempts to renegotiate cleaning times did not work and in the end we timed our absence from the room to when cleaners would want to clean room. A very good experience for us nevertheless.
A cozy hotel within walking distance to Cumberland CTA Station. Clean and pretty well equipped rooms. Would definitely come again if I travel to Chicago in the future.
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