Reception is friendly, quick and uncomplicated. Willing to help/answer to any question/request. Location is fine as a base or stopover to visit Algarve (Benagil, Lagos, Sagres etc.) by car. Competitive price and all rooms look good with a view on the pool and the sea, good bathroom. Only downsides are that the room is missing some cutlery/dishes/coffee/tea, since the bar/restaurant is not to be recommended. Overall, when I am traveling this part of Portugal by car again I would definitely book here.
This hotel is outdated and doesn't deserve its 5-star rating; it's more like a 2 or 3-star property. We stayed for 2 nights and didn't have any hot water, so we had to take cold showers in winter at a supposedly 5-star hotel! I mentioned this at the reception to request a commercial gesture, but the manager wasn't there. I left my number, and so far, no one has contacted me! The breakfast was decent enough, and the beach view was absolutely lovely. When I made my reservation, I requested an upstairs room, but we were given a ground-floor room. I'm disappointed with this stay and wouldn't recommend it.
Comfortable room, nice staff, river views of Spain's Sanlucar de Guadiana makes this hotel thoroughly worthwhile, even if it is located a bit out of the old town of Alcoutim (10-15 minutes walk).
Another great stay in Sagres. We love this hotel. It is our second stay here and will return. We had an apartment overlooking the pool and ocean. Great for watching the sunset. There was a kitchenette, a living room, balcony, bedroom with 2 twin beds and bathroom. It was perfect for us. Great value for the money.
Once called the Alvor Luna Bay when bedrooms seemed larger!!! Renamed and reshaped. Swishly refurbed as new. Now the main problem is the lack of storage in what seem smaller bedrooms despite voluminous balconies. Simply, storage is inadequate for two guests for longer than a week, maximum. Let me describe............ a small [4feet tall?] open metal wardrobe rail with five fixed point clothes hangers. Four or five open shelves beside this rail., one occupied by the rooms safe. In all other respects its fine. The staff good and plentiful and helpful. The location the best in town!
Amabilidad del personal. Hotel con buen precio y que cuenta con las cosas que uno espera. Destaco además que el parking es gratuito. El desayuno es estupendo.
Si he de poner una pega es el del ascensor, que era pequeño. Tampoco sé si había más de uno. Realmente no me hizo falta porque nos alojamos en la primera planta.
En definitiva, es un hotel funcional, bien situado y con una relación calidad/precio muy competitiva.
The hotel is clearly very new, and that is immediately reflected in the quality of the structure. The property is beautiful, modern, and equipped with many facilities, which creates a very strong first impression. It is also in an excellent location.
That said, the atmosphere often felt somewhat chaotic, and even simple requests seemed to be handled with unnecessary complication, as though each one required extensive discussion. We also found one member of the reception staff particularly rude, or at least that was our experience during our stay.
Another issue concerned the windows: when it is windy, they produce a noticeable whistling noise, which can be quite annoying. It is also worth noting that parking is not included and costs €15 per day, which would have been useful to know in advance.
Overall, the hotel has a great deal of potential because the property itself is impressive and the location is very good, but the service and some practical aspects still need improvement.
La struttura è datata e necessita di una ristrutturazione, soprattutto le camere e la piscina. In camera non c'è il phon, ma è possibile chiederlo alla reception. Le camere vanno rinnovate, sono veramente spoglie, basterebbe un po' di colore alle pareti e mettere qualche quadro colorato. Runner e cuscini in velluto sono ormai superati e inutili, finiti immediatamente dentro l armadio. In bagno, la carta igienica è talmente soffice, che si sgretola in mano, soprattutto quando in bagno si crea vapore quando si apre l acqua calda. Ci sono 2 terrazze solarium, dove ci sono solo dei lettini. Le terrazze mi hanno dato l impressione di essere abbandonate, se ci fossero degli ombrelloni e dei tavolini e qualcuno venisse ogni tanto a portare dei teli e a chiedere se si ha bisogno di qualcosa, sarebbe sicuramente una cosa diversa. Anche in piscina mancano gli ombrelloni. Inoltre, noi avevamo la camera sullo stesso piano della piscina, purtroppo dovevamo tenere sempre la tenda chiusa, altrimenti gli altri ospiti potevano guardarci dentro la camera, ed era necessario accendere la luce anche in pieno giorno, altrimenti non si vedeva nulla. Suggerisco di mettere, oltre alla tenda oscurante, anche una tendina leggera, che blocchi gli sguardi indiscreti ma faccia passare la luce. Sarebbe il caso anche di ristrutturare camere, bagno e corridoi. È un peccato, perché la zona della reception, con le pareti verde chiaro e il divanetto tondo è molto carina. La zona colazione è ok, ma purtroppo non c è varietà. Oltre al prosciutto cotto, si potrebbero usare, a rotazione, magari, anche altri salumi. Inserire anche uova sode o all'occhio, latte e yogurt senza lattosio, qualche formaggio, cambiate gusti delle marmellate, mettere cioccolata spalmabile, waffles al posto dei pancake, ecc... C è un bar, ma non viene utilizzato da nessuno, peccato.
Il personale è sempre stato estremamente gentile e disponibile. Ricordo il sorriso di Carolina che ci ha fatto il check in e con una mappa alla mano ci ha spiegato tutto, un collega uomo, anche lui molto sorridente, che in serata mi ha gentilmente fornito il phon, e la signora con il quale abbiamo fatto il check out. Anche le signore della colazioni molto disponibili, e una volta ci hanno fatto entrare anche se siamo arrivati tardi.
Do comunque un voto alto, per non penalizzare nessuno, ma fiduciosa che il feedback serva a migliorare.
Very close to the beach, about 5 minutes drive to the seaside and the central area, there is a supermarket nearby, the location is very convenient and quiet, the hotel facilities and services are very complete, recommend this place.
Very Good
62 reviews
8.8/10
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9,1/10
Great
Really enjoyed our stay here! Hotel is very new, aesthetic, walking distance to sunset viewpoint & famous beach. Both indoor & outdoor pool was lovely and the staff were all fluent with English :)
Interesting quirky location full of historic character. Very friendly welcome. When receptionist saw on passport that it was wife's birthday, we were given an upgrade and bottle of bubbly in room! Buffet breakfast fine, but it would have been good to have bacon on the hot-food selection. Our suite was quite spacious, but only had a standard double bed - OK for us, though others might want to request a king-size.
Perfect airport hotel with beach access – and booked flawlessly through Trip.com! ★★★★★ I picked this hotel for an early 6 a.m. flight out of Faro Airport, and it was the ideal choice. It’s only ~3 km from the terminal yet incredibly quiet – I never heard a single plane. The real surprise is the location: just a 1-minute walk to a beautiful beach with stunning sunsets and a few lovely beachfront bars and cafés. Check-in and check-out were fast and friendly. The English-speaking staff even helped carry my four heavy suitcases to the room without me asking. I got a decent sea-view room with plenty of space for all my luggage, effective air conditioning (that doubles as heating), and a bathroom with a bathtub. At 3 a.m. I easily got an Uber to the airport (tip: mention lots of luggage when booking the ride so a larger car is sent). A quick note on booking: I’m a long-time user of other booking websites, but this time I tried Trip.com for both the flight and the hotel. The pricing was completely transparent – exactly what you see is what you pay, with no nasty surprises at checkout like I’ve experienced elsewhere. I’m officially switching to Trip.com from now on! Fantastic value, perfect location, and wonderful staff. I’ll definitely stay here again next time I fly from Faro. Highly recommended! Obrigado! 🌅✈️
The hotel is just 14 mins walking from the beach. The room was big and very clean. Breakfast is simple but you can find everything. There is sauna and gym, free parking.
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