Posted on Jul 12, 2026
Zhenni2020
The room interiors are nice, and the sea views and sunsets are absolutely stunning. However, there's barely any beach; it's mostly grassy areas with sea views and sunsets. The breakfast is quite perfunctory – only five or six types of meat, all chicken, with no beef or seafood. This definitely doesn't justify the 3,000-per-night room rate. The seascape is very beautiful. The Horizon lounge room is small and just average. Breakfast is not very good, only chicken, no seafood, it doesn't match the room charge.
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Price per night fromJPY 46,504
Posted on Sep 15, 2025
KT5009Don't book during the rainy season, don't book during the rainy season, don't book during the rainy season. It's from Sep to Feb. I said 3 times it's important if you don't wanna ruin your holiday. We booked 3D2N in mid Sep. Our holiday turned out to be a staycation nightmare in the resort. We can't do all the water activities neither the jungle trekking. The water heater in our room is not working, we have to shower with shivering cold water in this kind of weather. Lots of big size anta inside the room crawling from the bathroom to the bedroom. Make sure you cleaned up for your snacks and drinks, tie up the garbage bag if you don't want these insects to come to your bed, There is also a landslide happening on our first night, luckily we are not affected as we stayed in the ocean villa. There is only one restaurant in this resort, food prices are the same as SG restaurant pricing, no cheap option here. In room dining needs to pay RM25 extra. Staff service is good but this cannot cover the several run down part of the resort.
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Price per night fromJPY 48,368
Posted on Apr 27, 2026
ShanyouzhenI chose this hotel for a one-night stay before heading to the overwater bungalow the next day. Although the room facilities were a bit old, they were very clean. There's a convenience store right downstairs, and it's very close to the pier. The sea breeze was a bit loud at night, but the breakfast was excellent and plentiful.
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Price per night fromJPY 8,812
Posted on Jun 24, 2026
Stephy_TeohI had a pleasant stay at Sutera Mantanani Island Resort and would recommend it to those looking for a relaxing island getaway.
The resort offers beautiful ocean views and a clean, well-maintained beach, making it a great place to unwind and enjoy nature. The staff were consistently friendly, helpful, and welcoming throughout the stay. I also appreciated the clear directional signs around the property, which made it easy to locate facilities and navigate the resort. The overall atmosphere was peaceful, relaxing, and perfect for a short escape from the city.
For areas of improvement, it would be great if the resort could provide more indoor activities, especially during periods of bad weather when outdoor activities are limited. Additional board games, karaoke sessions, movie nights, or other entertainment options would help keep guests occupied.
I also noticed that there were no visible lifeguards or safety personnel around the beachfront and resort areas. Having dedicated safety staff on-site would provide greater peace of mind for guests, particularly families with children.
In addition, given the resort’s remote island location, it would be reassuring to know what medical emergency support is available. Clear information about emergency response procedures, first-aid facilities, or access to medical assistance would help guests feel more secure during their stay.
Overall, I enjoyed my experience and appreciate the warm hospitality of the staff. With a few enhancements to guest activities and safety measures, the resort could offer an even better experience for future visitors.
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Price per night fromJPY 27,089
Posted on Jul 13, 2026
名字比腿长Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent!
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Price per night fromJPY 30,382
Posted on Dec 17, 2025|Two Bedroom (Blue Mountain)
Guest UserRoom filtered water has an unpleasant odor.
Sutera Avenue lack of management maintenance, parking basement is dirty and dark, corridor amd lift also dirty.
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Price per night fromJPY 4,672
Posted on Jul 14, 2026
ZhangdanzoutianyaService: Five stars! I sent the hotel an email the day before my arrival, explaining the purpose of my trip, and they kindly replied. At check-in, they gave us a cake and decorated the room. The service at this established hotel is truly top-notch.
Facilities: It's an older hotel, so no smart home features, but it's well-maintained. The room had no strange odors, and the hot water was fast and plentiful.
Location: Unbeatable! The sea view is genuine, not just a sliver of the sky. The island-hopping pier is a 10-minute walk, and the Gaya Street night market is only a 5-minute walk.
Drawbacks: Breakfast is too expensive, and there are many alternative options nearby.
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Price per night fromJPY 17,890
Posted on Jun 18, 2026|Studio Premier Queen With Sea View
Anonymous User
I contacted customer service in advance, and they were always responsive. For our celebration, they even provided some simple decorations, which was a pleasant surprise when we checked in!
Our flight was delayed, and although the official check-in time was before 24:00, we were still able to check in smoothly more than half an hour late that day (we hadn't anticipated the delay would be that long).
The room view was really good (it's a pity we didn't stay in the room until evening, otherwise, watching the sunset would have been great!). There's also an outdoor viewing area on the 6th floor, but we didn't stay long enough for its operating hours. The room size was decent, with just one chair, but it had a full kitchen with almost all utensils provided! The bathroom also had toiletries.
The breakfast included in the room rate was a nice bonus.
The best part was definitely the infinity pool! It was still cool and out of the sun at 8:00 AM.
I stayed at both Citadines Waterfront and The Shore in Kota Kinabalu, and it turns out they're in the same building but with separate entrances (they are interconnected). The pool on the 6th floor is directly separated, which is pretty cool.
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Price per night fromJPY 14,840
Posted on Jul 2, 2026
Guest UserI booked a newly renovated room on the 2nd floor of the main building, as requested. First, the cons: it's very remote, far from the city center, and even a single trip to the nearest town costs around 40 Malaysian Ringgit. So, dining options are limited to the hotel. I ate at two hotel restaurants, the VIP building and a seaside Western restaurant. Both had one major characteristic: long waits. After ordering, you have to wait quite a while. If you're used to the faster service in China, you might lose your temper here.
The hotel's cleanliness also left much to be desired. There were earplugs from a previous guest in the corner by the bed, which I guess is because some rooms are indeed noisy... There were also quite a few long, yellow hairs on the chairs and floor. The bathroom only provided two bath towels; everything else was forgotten. There was no hand soap on the vanity either. The air conditioning vent also looked quite dirty...
Now for the pros: the natural environment is good, the beach is large enough, and the accessible areas were cleaned. There was a lot of trash closer to the edges, but it didn't affect my enjoyment. Monkeys, lizards, squirrels, and geckos were everywhere. It's a great experience for families with children. As for adults... even bikinis were a rare sight, probably because there weren't many guests.
I also have to complain about something else. After staying at so many hotels, my assessment is that this is a management issue. Such a beautiful location is not being run well. There was even a notice about a fine for outside food delivery. This notice alone highlights the level of professionalism. Are fines just arbitrarily imposed? Wouldn't it be better to say that bringing outside food requires a cleaning fee?
Furthermore, I couldn't add any WeChat contacts, neither the Chinese butler nor the Chinese front desk.
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Price per night fromJPY 16,680
Posted on May 2, 2026
ZYBBThe environment is beautiful, and the location is great. There's even a night market nearby on Saturday evenings. The hotel's cleanliness is decent, but the shower water never got hot. The staff, however, were very polite.
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Price per night fromJPY 5,737