The location is not very convenient and not sure why but the buses that stop in front of the hostel do not show on either google map or apple map so I only found out there there were direct buses after arriving the hostel. However, instead of taking buses, I highly recommend walking to the city centre as you will walk through an amazing field of grassland. The room is very spacious, cozy, and quiet. Highly recommended!
This hotel boasts an excellent location right by Putney Bridge, making it super convenient to get around. There's a Waitrose supermarket next door and plenty of restaurants nearby. The hotel itself is quite new, with a clean and minimalist decor – not luxurious, but very comfortable. I'd give full marks to the service in the ground floor restaurant; the staff were incredibly enthusiastic and accommodating, and the food was plentiful and delicious. My only slight complaint is that the shower stall was a bit narrow. Even for someone who isn't particularly big, turning around felt quite awkward; I'd estimate it's only about 60-70 cm wide. Everything else was perfect, though! I had a wonderful three days here.
The environment is good and the room is big enough. But knowing that there are four of us, there are only three beds, which is a bit inconvenient. The service is not good. When eating, you can hear all kinds of noises from the waiters, which is annoying. The plates fell on the floor twice. If there were no local guests next to me, I would have been too sensitive to think that they were showing off to our family. It is a pity that the service of such a good hotel is not as good as the hotel.
Very friendly and welcoming, accommodating staff who are helpful with requests and a fab location right in the centre. Nice breakfasts. Rooms are exceptional value, albeit some areas / parts of the rooms are a little rough around the edges. Would definitely visit again. Thanks for a lovely stay.
Best hotel in Bath. Very beautiful hotel and the room is so comfortable and have all required amenities. Big room, big bathroom, strong water pressure and hot water is working well. A lot of plug point and got a fridge as well. This hotel have an elevator. The downside is on the parking area where guest isrequired to pay for 15£. But they have free parking on the side street that is free from 7pm to 8am in the morning. We had a pleasant stay here and will come back later.
We had a delightful stay at The George Hotel. The staff were exceptionally kind, helpful, and went above and beyond to ensure we felt welcome. While the rooms are a little dated, they were warm, comfortable, and equipped with everything we needed. The breakfast was delicious, served hot, and offered a great selection—even our fussy son found something to enjoy! We would be more than happy to stay here again.
I love Charlton house, it was really quirky. The way it has been styled is really unusual. It makes you feel like you're in a bit of a fantasy world with the little corridors and quirky little nooks and crannies. For me it fit the bill, it did the job that I needed but I understand for those people that do not get it on an offer and pay a lot of money to stay there I understand how they might say that it's a bit dirty a bit tired a bit grubby and needs a bit of TLC. There seemed to be one very sweet man that was running around doing pretty much everything and the rest of the staff were hidden behind doors or just not there. I'm not sure. There were staff present in the spa and they were lovely and helpful and kind. My little room was gorgeous and cute and cozy, and clean enough although tatty in places. For me I really had a nice day and I would definitely come back. The breakfast was extremely basic but I didn't have extremely high expectations, and I'm not really a breakfast person, so again it may not make the tick box for others but it did the job for me. Thank you Charlton house.
The hotel is an incredible building which must take some maintenance.
We booked a double room for one night and arrived at lunchtime with the intention of sightseeing in bath for a couple of days. The hotel was happy for us to park all day both days which was great.
The check in process (after 3pm) was very easy and we had a very clean room with plenty of towels, 2 robes and slippers for the spa/pool.
The double room had a king size bed which was very comfortable.
The hotel pool was crowded and looking a little tired but was as expected. The outside heated pool was very nice and relaxing.
We didn’t have any spa treatments or use the gym but both looked well kept and the gym had good modern equipment.
We didn’t eat in the restaurant preferring to find a restaurant in bath itself.
Breakfast was a bit of a chaotic affair with several hotel staff doing various jobs with no apparent coordination. The wait for a table, then coffee was long and then we had to wait again to order breakfast. The whole process of breakfast took well over an hour which is poor. It was clear that there was no clear process as some tables were getting their cooked breakfast before us even though we were taken to our table 30 mins before them. The little waiter man with his paper pad was a bit useless.
When the ‘full English’ breakfast came it was a small plate of well cooked food but not really as described in the menu. In terms of portion size it was more like a kids breakfast. We weren’t served any toast either and had to ask for it unlike other tables who received it with their drinks order which seemed a bit weird.
The continental buffet was a bit scarce with no bowls or spoons so we had to use our fruit juice glasses for the yogurt and fruit.
The whole thing could be improved with a breakfast buffet under a hot plate if they haven’t got enough staff to serve it.
Special thanks to Manager Emilia and the team at Holiday Express for making our stay wonderful. The hotel was spotless, the breakfast was excellent with plenty of choice, and the price was very reasonable. It’s a great place for families – our kids loved the swimming pool – and the bar was a nice extra for relaxing in the evening. Highly recommended and we’ll definitely return!
Very Good
109 reviews
8.3/10
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GGuest UserThe hotel had great location and tasty breakfast. The room was nice and good toilet. Great room service for bringing your delivered food to your room for you. However the staff needs to improve their communication skill and knowledge. I was told that I could buy breakfast prior to the day I want the breakfast and I didn’t have to book a time slot. However when I wanted to check out I was told that I was charged the price of the breakfast that is bought on the day, not the day prior. I later talked to the staff and they understood their staffs mistake. The hotel doesn’t have dinner service I was told.
AAmeitongxueThis hotel boasts an excellent location right by Putney Bridge, making it super convenient to get around. There's a Waitrose supermarket next door and plenty of restaurants nearby. The hotel itself is quite new, with a clean and minimalist decor – not luxurious, but very comfortable. I'd give full marks to the service in the ground floor restaurant; the staff were incredibly enthusiastic and accommodating, and the food was plentiful and delicious. My only slight complaint is that the shower stall was a bit narrow. Even for someone who isn't particularly big, turning around felt quite awkward; I'd estimate it's only about 60-70 cm wide. Everything else was perfect, though! I had a wonderful three days here.
GGuest UserAmazing experience and great receptionist talking Spanish Eduardo and her Colleague from Chiclayo Perú(I don't remember the name, I am sorry) and the rest of colleagues has been very kind and helpful all the time.
Of course I am going to recommend this hotel to my friends.
LLiam and JennyAttended on Tuesday 27th Feb. Paid a little extra for room with a bath as like the couple ****** we are, we wanted a bath in Bath. My wife's first time ever visiting here. The hotel is a lovely setting, there is history here and all the staff have been wonderful. Close to the station, literally in front of it, and close to everything. Had the great pleasure of having many encounters with Tim, one of the reception staff and I believe concierges. Super pleasant and always helpful.
We had breakfast included and after having that this morning can honestly say it's bang for your buck, with hot food to order including steak and eggs, (best steak my wife has had in the UK), a breakfast grill and a selection of others plus a typical selection of baked goods and fruits. The bar is pleasant and we enjoyed drinks last night before heading up to our room. Strawberry daiquiri we have had many times but the Amaretto sour was an interesting twist with a strong lemon zest.
The only downside to the visit would be the bath/shower experience. Lukewarm bath and cold shower when we attempted it last night. This morning we got hot water for a total of ten mins to share before it went cold again. Not the worst thing all in all but a downside considering the extra pricing for a bathtub room. I was however assured that had I brought it to the desks attention I would have been assisted and I had just done the British thing of not wanting to fuss.
One last perk that made an impact to me; free luggage storage. We checked out early so we could make the best of our time exploring Bath before we ride home. We were offered free luggage storage for even after we checked out so we could come back in quick before our train at 3pm and grab our bags and go, no extra charge. Fantastically useful as the Abbey tour does not allow luggage inside and we wanted to go.
Anyway, thank you to Tim and all the staff at The Royal for making us feel welcomed and our time there special, we will definitely be coming back someday soon and will stay again. - Liam and Jenny Stephenson, Room 109.
Date of stay: February 2024
MMK AMIRBest hotel in Bath. Very beautiful hotel and the room is so comfortable and have all required amenities. Big room, big bathroom, strong water pressure and hot water is working well. A lot of plug point and got a fridge as well. This hotel have an elevator. The downside is on the parking area where guest isrequired to pay for 15£. But they have free parking on the side street that is free from 7pm to 8am in the morning. We had a pleasant stay here and will come back later.
GGuest UserThe hotel is an incredible building which must take some maintenance.
We booked a double room for one night and arrived at lunchtime with the intention of sightseeing in bath for a couple of days. The hotel was happy for us to park all day both days which was great.
The check in process (after 3pm) was very easy and we had a very clean room with plenty of towels, 2 robes and slippers for the spa/pool.
The double room had a king size bed which was very comfortable.
The hotel pool was crowded and looking a little tired but was as expected. The outside heated pool was very nice and relaxing.
We didn’t have any spa treatments or use the gym but both looked well kept and the gym had good modern equipment.
We didn’t eat in the restaurant preferring to find a restaurant in bath itself.
Breakfast was a bit of a chaotic affair with several hotel staff doing various jobs with no apparent coordination. The wait for a table, then coffee was long and then we had to wait again to order breakfast. The whole process of breakfast took well over an hour which is poor. It was clear that there was no clear process as some tables were getting their cooked breakfast before us even though we were taken to our table 30 mins before them. The little waiter man with his paper pad was a bit useless.
When the ‘full English’ breakfast came it was a small plate of well cooked food but not really as described in the menu. In terms of portion size it was more like a kids breakfast. We weren’t served any toast either and had to ask for it unlike other tables who received it with their drinks order which seemed a bit weird.
The continental buffet was a bit scarce with no bowls or spoons so we had to use our fruit juice glasses for the yogurt and fruit.
The whole thing could be improved with a breakfast buffet under a hot plate if they haven’t got enough staff to serve it.
GGuest User“I had a wonderful stay at the Marriott. The hotel is exceptionally clean, elegant, and very well maintained. The service was outstanding, with professional and friendly staff always ready to help. Everything was perfectly organized, making the stay comfortable and relaxing. Highly recommended.”
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GGuest UserA must-stay for Bath hotels. It is one of few hotels to have in-house spa facilities for guests to use for free. I liked the location too – it is next to the Roman Baths.
GGuest UserThe hygiene was acceptable, but the view wasn't great, even though I booked a room with a view. The staff was very good; one even helped me with my luggage to the room because the elevator doesn't go to the third floor, so there's one flight of stairs to climb. We had a bit of a language barrier – I couldn't understand him, and I'm sure he had trouble understanding me. Plus, the fire alarm went off during check-in, which caused a long delay before I could get to my room.
RRosie CawthorneI love Charlton house, it was really quirky. The way it has been styled is really unusual. It makes you feel like you're in a bit of a fantasy world with the little corridors and quirky little nooks and crannies. For me it fit the bill, it did the job that I needed but I understand for those people that do not get it on an offer and pay a lot of money to stay there I understand how they might say that it's a bit dirty a bit tired a bit grubby and needs a bit of TLC. There seemed to be one very sweet man that was running around doing pretty much everything and the rest of the staff were hidden behind doors or just not there. I'm not sure. There were staff present in the spa and they were lovely and helpful and kind. My little room was gorgeous and cute and cozy, and clean enough although tatty in places. For me I really had a nice day and I would definitely come back. The breakfast was extremely basic but I didn't have extremely high expectations, and I'm not really a breakfast person, so again it may not make the tick box for others but it did the job for me. Thank you Charlton house.
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