Product ID: 52143221

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Singapore 5G eSIM | DayPass /Total | 500MB/day-total 30GB | 1-30 days | 24H system | QR code

4.6/5

Good

(84 reviews)

1K+ booked

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S$ 0.00

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Device info

*You will receive the eSIM QR code immediately after ordering and can install and activate at any time.

*Signal coverage: Singapore

*Supported operators: SIMBA[TPG](5G)/StarHub(5G)

*On the same device, eSIM can be deleted and reinstalled up to 10 times after installation.

Product details

[Tips: If you need to use ChatGPT & TikTok, please manually switch APN according to the prompts in the figure below. This operation is not required for other apps. ]

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Validity period

Valid for 90 days from the booking date, Valid for 1 use(s) only

What's included

eSIM+Data Option

Support hotspot sharing

SMS+Call+Voice

How to use

[Install eSIM]

Quick installation in the APP for iPhone:

Upgrade your iPhone to iOS17.4 and above to install it in one click in the Trip.com APP.

Installation steps: Trip-Go to Account-All Orders-Click the "Install" button to achieve one-click installation.

Install using QR code:

iPhone:

1. Open the QR code attachment in the Trip.com APP, and the phone can save the QR code image directly to the phone.

2. Go to "Settings> Cellular> Add eSIM", select "Use QR code", and then scan the QR code.

3. Click "Activate eSIM", then click "Continue", select a label or enter a custom label for subsequent use.

Other brands of mobile phones (the installation method varies slightly for different models):

1. Go to "Settings", tap "Network & Internet", and then tap + next to the SIM card.

2. Tap 'Download SIM card?', then tap 'Next' on the next page.

3. When you see 'Scan QR code from the network', scan the QR code with your phone, then tap 'Download'.

4. When the screen displays 'Download complete', tap 'Set up'.

Manual installation:

1. Go to 'Settings > Network > Add eSIM'.

2. Select 'Use QR code', then tap 'Manually enter details' at the bottom, enter 'SM-DP+ address' and 'Activation code', then tap 'Next'.

3. Tap 'Activate eSIM', then tap 'Continue'. Select a label or enter a custom label for later use.

[Using eSIM]

1. Turn off the main card and turn on the eSIM network switch

2. Enable cellular network (iOS) or SIM card (Android)

3. Turn on data roaming

4. If you still cannot access the Internet after the above settings, please set the APN and restart. See the message below for details.

[About APN]

1. If you purchase an eSIM that covers multiple countries/regions, when you arrive in a new area, if you cannot connect to the Internet, please manually switch the APN (it will switch automatically under normal circumstances)

2. Setting path: Cellular number--Cellular data network, or mobile network--Mobile data network, or mobile service--Mobile data network

3. Enter APN: mobile.three.com.hk

4. Restart your phone

[Support multiple downloads and installations]

Each QR code can be downloaded and installed 10 times, if the eSIM is deleted from the phone, you can install it again.

Change & cancellation policies

If a cancellation request is submitted before 00:00, 1 day(s) prior to the expiration date, no cancellation fee will be charged.

If a cancellation request is submitted after 00:00 1 day(s) before the expiration date, a fee of 100% will be charged.

Cancellation is not allowed once the product is activated.

If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.

Partial refund is not available.

Important note

[eSIM usage query]

Order query traffic link:https://globalesimstore.com/E, click the link and enter iccid to check the dosage.

After the daily package is used up on the day, you can also use this link to start using a new day's traffic in advance.

[eSIM usage conditions]

1. The device supports eSIM function

Query method: Dial *#06# in the phone call interface. Generally, if there is an EID, it means eSIM is supported. If there is no EID, eSIM cannot be used.

2. The phone is not a network-locked phone

Query method: Check with the operator whether your device is network locked.

*Please check whether you meet the above conditions before purchasing. Only when all conditions are met can you use eSIM normally.

[Set up eSIM]

The eSIM can only be installed when there is an internet connection, so it is recommended to install the eSIM 6-12 hours before departure.

[Enable data roaming]

Make sure the Data Roaming option is enabled for your eSIM.

[About APN]

If you need to use TikTok and ChatGPT, please switch APN. If you do not have this requirement, you do not need to do anything. The network speed will be more stable when using the original APN.

iPhone: If you have problems logging into TikTok, please update your operating system to the latest version and reinstall the TikTok app. If the problem is still not solved, you can use your mobile browser to access the TikTok official website and log in to your account. After successfully logging in, jump back to the app to continue using it.

Other brands of mobile phones: You can use TikTok using your mobile browser.

The service has enhanced compatibility with TikTok, but it cannot be guaranteed that all mobile phones can use TikTok normally. Requests for refunds due to mobile phones being incompatible with TikTok will not be accepted.

FAQ

How do I find out if my phone supports eSIMs?

Your phone must meet two conditions:
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.

How can I fix issues with my eSIM?

1. Select eSIM as your mobile data source.
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support

Can I use an eSIM and a SIM card at the same time?

Yes, with dual SIM functionality, you can activate both a physical SIM card and an eSIM simultaneously.

How to solve eSIM hotspot issues? What can I do if my eSIM's hotspot is not working?

Due to varying phone models, if your eSIM supports hotspot functionality but cannot use it, try the following:
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support

What can I do if I lost my eSIM installation QR code? I am experiencing a "This code is no longer valid" error.

Contact customer service with your booking number and a screenshot of your phone settings so we can provide you with support and assistance.

Where can I find the EID and IMEI on my phone?

The EID functions as a digital signature that links devices to mobile networks, typically comprising 32 characters, which include both letters and numbers. The IMEI, or International Mobile Equipment Identity, serves as a unique identifier for your phone and is generally 15 digits long.
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID

How do I activate a renewal?

For total volume-based eSIMs, the renewal will automatically activate after the first plan has been completely used up. You don't need to scan the code again for installation. Once the first plan is used up, refresh the network, wait a few minutes, and it will automatically renew for you.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.