Posted on May 8, 2026
Guest User
We stayed at this hotel for one night mainly to enjoy the facilities such as the swimming pool, sauna, steam room, and spa area. First of all, I would like to appreciate the staff and management for being friendly and helpful. We accidentally booked for the wrong date, and they kindly helped us change the booking to one day earlier so we could stay immediately, which we were very thankful for.
The room itself was spacious and comfortable, and the breakfast had a good variety of options. Overall, the room and breakfast experience were good.
However, the main disappointment was the wellness facilities, which were the main reason we chose this hotel. When we arrived, there were some cleanliness issues in the bathroom, including stains in the toilet, and we had to request additional cleaning.
The swimming pool was extremely cold and basically unusable. We were told it had been turned off because of the seasonal change, which was disappointing as this information was not made clear beforehand. The sauna was also cold when we arrived, and staff informed us it needed a few hours to heat up, so we could only use it briefly. The steam room was completely out of service due to technical issues.
In the end, we could only properly use the Turkish bath area. While the staff were polite and tried to help, the facilities unfortunately did not match the expectations created by the hotel advertisement and booking experience.
I think this hotel has potential because the rooms and customer service were good, but the wellness facilities need better maintenance and clearer communication for guests.
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Price per night fromRUB 6,940
Posted on Jun 30, 2025
Guest User
We recently stayed at the Hilton DoubleTree and was thoroughly impressed by the quality of service, particularly from a staff member named Halil. From the moment I checked in, Halil went above and beyond to make sure my stay was comfortable and stress-free.
He was incredibly courteous, attentive, and genuinely helpful—whether it was assisting with local directions, making recommendations, or ensuring everything in my room met expectations. His professionalism and friendly demeanor made a lasting impression and truly elevated the overall experience.
It’s staff members like Halil who make a difference in hospitality. Thanks to his dedication and service, I will definitely be returning to this location and recommending it to others.
Thank you again, Halil, and the Hilton DoubleTree team!
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Price per night fromRUB 8,959
Posted on Apr 10, 2026
Guest UserTwo empty pet şişe and an empty bag of ıslak mendil bulduk. Hemde a TV komanda. Also the light at the front door was burned out, and the emiş ventilatör in the bathroom did not work. Ayna tam buharlanmıştır. Also, the toilet seat is the wrong size for the toilet. It moves around while you are sitting on it. Also, the tub does not drain while you are shoering. It covered my feet. Finally, the light over the coffee machine is too dim, and the coffee kettle lid is broken.
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Price per night fromRUB 7,129
Posted on May 12, 2026
Guest UserHe's a high-Pod; Berchord Khob Karennan, his father, Ta Technologies and Aramsh Hitler. In fact, the sense of Ray Dashtem and the election of Engha Razie Budim. Now the manager and the Hilton Khob 🌹
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Price per night fromRUB 4,656
Posted on Aug 10, 2025
Guest User
Все было прекрасно, главный плюс этого отеля, что в лобби баре наливают алкоголь, что редкость для этого региона
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Price per night fromRUB 3,394
Posted on Jun 19, 2019
安德鲁智深Very bad, not very recommended. The sanitation is average, the shower room for bathing is broken, and there is no air conditioning. The buffet breakfast is just fine, not suitable for Asian tastes. Seriously not recommended
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Price per night fromRUB 2,372
Posted on Jul 15, 2024
Guest User
When we went to the Comfort Suite hotel, they told us that since we made our reservation late, they did not have any available rooms and that we would stay at a different hotel. We were taken to the Pars Palace hotel. The room was large enough, it was clean, and we liked the breakfast very much. Vana is the hotel we will choose when we come back.
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Price per night fromRUB 3,584