My recent stay with you from September 7 - 11 was nothing short of extraordinary. While the five-star rating is a given, I wanted to write a more personal review to highlight exactly what made our time so memorable.
Lily at the Front Desk: Her warm welcome set the tone for our entire vacation.
The Housekeeping Team: They are absolute artists of their craft. Our room was not just cleaned, but thoughtfully tidied and restocked twice daily.
You have created something truly special. The resort provides the perfect stage, but your staff are the stars of the show. Thank you for an unforgettable experience. We left not just relaxed and rejuvenated, but genuinely happy.
The room was absolutely satisfying – quite spacious with a large and comfortable double bed. The sea view from the balcony was excellent. The ground floor (G level) houses the restaurant, while what Trip.com calls the 'first floor' rooms (standard sea view rooms) are actually on the second floor. Deluxe sea view rooms, which are slightly more expensive, are on the third floor and above. The hotel guests are a mix of Europeans/Americans and Chinese. The front desk staff spoke English and I experienced no discrimination whatsoever. Some reviews mentioned that higher floors were given to Westerners, but perhaps they just booked a second-floor room to begin with. Actually, the second-floor rooms are also beautiful, perfectly level with the palm trees. Because Trip.com noted my booking as a 'first floor' room (which is actually the second floor, as the actual first floor is the 'G' level with only the restaurant and front desk, no rooms), I specifically requested a deluxe sea view room on a higher floor than the first, and I was given a room on the fifth floor with an amazing view. When arriving by speedboat, a dedicated staff member was there to pick us up. Although it was only about 200 meters, the hotel still used a golf cart for us and a three-wheeled vehicle for our luggage, delivering everything directly to our room after check-in. When departing, the front desk booked our speedboat tickets for us. The front desk manager personally saw us off to the golf cart and politely asked about our stay experience. The staff carried our luggage all the way to the boat. The service was truly superb.
On our first day, we went out to sea, and I left my underwear on the bed since I was wearing my swimsuit. When we returned, the room had been cleaned, and my pajamas and underwear were neatly folded and arranged on the bed. Because the room attendant was male, my daughter and I felt a bit embarrassed. For the following days, we put up the 'Do Not Disturb' sign, and after returning in the afternoon, we only requested fresh towels and water refills. The staff would still often ask if we needed our room cleaned – the service was truly outstanding.
The ground floor breakfast area has plenty of seating, and breakfast starts at 6:30 AM, which is perfect for not delaying our excursions. There's a wide variety of food, including egg pancakes and corn pancakes that cater to Chinese tastes. I didn't pre-book dinner, but there was a good selection, costing $20 per person, and cash payment was accepted. There are many island excursions available, offering plenty of deep-sea experiences and photo opportunities. All in all, my experience at Kaani Hotel on Maafushi Island was fantastic, and I highly recommend it.
A room was booked for a VIP customer for one night with bed and breakfast. Unfortunately, due to severe weather conditions, traveling to the island was not possible, and we informed the hotel accordingly. Despite this, their policy was strictly non-refundable, which we accepted. However, when we requested an alternative option such as rescheduling for another date, the Kaani team did not provide any flexibility, even after direct contact.
It is disappointing to see such rigid policies applied in circumstances beyond anyone’s control. In the Maldives, when the sea is rough and strong winds prevent travel, guests should reasonably expect some accommodation. Sadly, this was not the case, and I cannot recommend this property if timely travel is uncertain.
The response we received when requesting alternatives was:
”Unfortunately we do not have alternative option, hotel booking policy dictates these terms and conditions when making a booking.”
Awesome place to visit. The best thing about the stay was the water villa with jacuzzi and instant access to amazing snorkeling. Rajan our house attendant was a particular highlight, he always had a big smile on his face and went above and beyond to make our stay special and really succeeded, if you read this Rajan, thank you very much for your excellent hospitality, you made our stay very enjoyable!
Only feedback I would give is to reduce the number of notifications sent by the app, it was a bit excessive. Also, due to the sky high prices of even simple activities, we opted to gave all of them a pass. A night snorkeling excursion asking for something like USD90 and then also charging USD15 for torch rental feels a little silly. You cannot go night snorkeling without a torch.
Otherwise, we were really happy with the stay.
This oceanfront hotel was a fantastic experience. The rooms offered expansive views, with floor-to-ceiling windows directly overlooking the sea – absolutely stunning for watching the sunrise in the morning and the sunset in the evening. The hotel was clean and tidy, the bedding was comfortable, and the soundproofing was excellent. The service was warm and attentive, check-in was quick, and the beach was right downstairs. It was very convenient for getting around. The gentle sea breeze and the sound of the waves created a truly relaxing vacation atmosphere. It was great value for money, and I would definitely stay here again. Highly recommended!
Would you like me to give you a more poetic/concise 100-word version?
Our stay at this hotel was marred by a series of unfortunate experiences, starting from the moment we arrived. We were wrongly informed at check-in that our room had not been paid for, despite having completed full payment in advance. Rather than verifying the system, the staff member sat by as I anxiously searched my phone for proof. Ultimately, I had to show my credit card statement — something I consider private — just to resolve the matter. Her attitude was unwelcoming, which is especially disappointing in a hospitality setting. After discovering the payment had indeed been made, she gave only a brief and indifferent apology. Following this, my husband contacted the Manager, who offered a complimentary buffet dinner for two as an apology. While we appreciated the gesture, it was overshadowed by another issue: we later received a letter requesting us to check out by 7 a.m. the next day, even though our original arrangement was for a noon departure. After another call to the Manager, he once again apologised and offered a spa session for one person. Though his crisis management was swift, these issues should not have occurred — especially given the premium price we paid for our stay.
That said, there were redeeming aspects. The view from our room was absolutely breathtaking. The room opened directly onto the beach — it felt as though we had arrived at the sea the moment we opened our door. The room was also clean and well-maintained and we appreciated the convenience of having a coffee machine available.
In summary, while the scenery and room amenities were wonderful, the service and communication left much to be desired. We hope the management addresses these shortcomings so that future guests can enjoy a truly seamless stay.
I was lucky enough to be assigned to Arena Veli in Building 4 of the Arena complex, which is the fourth building from the sunset direction, and it was even a corner balcony unit with a 90-degree view – absolutely stunning! The welcome drink was a delicious mixed berry juice. Breakfast was also tasty with a good variety of options.
The service experience during my stay was very good. The $6 environmental tax per person per night is mandatory, and there's also a $25 per person per trip speedboat transfer fee. However, the in-room facilities and cleanliness were really concerning, not even up to the standard of a 3-star hotel back home.
Our vacation at Grand Park has come to an end, and I'd love to share my thoughts 🌴.
First off, this was our first time in the Maldives, and we were absolutely thrilled.
We stayed in two types of villas: lagoon and ocean water. They are completely identical and face each other.
The lagoon villa has a huge advantage: it's practically wind-free. All the ocean breeze is absorbed by the ocean villas. The lagoon side offers sunset views, while the ocean villa offers sunrise views.
The ocean villas definitely have a better view; from the lagoon, you can see several islands, including the neighboring Hilton.
The rooms are very clean and were serviced twice a day. Linens were changed upon request, towels were fresh, and all necessities were provided: slippers, a beach bag, and umbrellas.
Upon arrival, we immediately picked up masks, snorkels, and fins for the entire duration of our stay (these are complimentary). By the way, the watersports equipment rental manager speaks Russian and was very helpful and friendly.
We brought water shoes with us but never used them. We always snorkeled with fins, and when we just swam from the villa, we couldn't even reach the bottom. They might be useful if you enjoy beach holidays and swimming from the shore, as the ocean entry there is indeed full of corals and shells, but we're just not fans of sand and didn't even go there.
The reef is excellent; not quite the Philippines, of course, but there was still plenty to see. On the very first day, we spotted an eagle ray swimming right next to us – this was on the reef near the watersports rental, which I highly recommend for snorkeling as it's far less crowded than the reef near the villas.
We wanted to go on an excursion to see nurse sharks, but a 'white flag' (meaning strong winds) was declared for all the days of our stay, so all excursions and even jet skis were canceled.
We were very happy with the food. Breakfasts were quite varied, only lacking in meat (cold cuts or sausages; only pork options were available). We mostly had lunch in our villa, and it was delivered quickly. Dinner was also diverse; you definitely won't go hungry.
All the staff were incredibly friendly, very open and responsive. Everyone smiled and greeted us, and the main phrase of our trip to the Maldives was “enjoy,” which we heard constantly 🥰 and we certainly did!
The only excursion we managed to do was swimming on the floating platform, which we highly recommend. We took the package for $129, which included 4 cocktails + 3 snacks. We expected something like canapés, but they brought out full-sized dishes! It even ended up being cheaper than our usual dinner 😂. We ate our fill and enjoyed a beautiful sunset, and the photos there are amazing! You can stay there as long as you like, there’s no time limit. We recommend going at sunset around 4:30 PM or even 5:00 PM when the sun has already set to avoid the heat.
The hotel is stunning, with very well-maintained grounds. The beach was constantly being cleaned, things were being trimmed, transported, and repaired – they were busy working all day long! There are many lizards on the property, and the Maldivian heron was also frequently seen))
The vacation was 10/10, the hotel was 10/10 – simply a perfect paradise! 🩵🌴
We left feeling incredibly grateful ✨
The room was very clean and beautiful. If you need to go to the beach, you can tell the front desk and they will get you a lounge chair, umbrella and towel. Breakfast was said to start at about 7:30 in the morning, but I could eat it when I went downstairs at 7:20. I made an appointment with the front desk for a sea fishing trip, and they will grill the fish for you when you return to the hotel restaurant. It's just that my booking said sea view room, but actually there is no sea view.
The hotel itself is beautifully designed and located in a dreamlike setting. However, in certain areas, the resort occasionally shows its age, suggesting potential for minor modernizations here and there.
We stayed in a water villa, which was very well-equipped and exceptionally comfortable. A particular highlight was the impressive variety of fish that could be observed right outside – a true standout feature.
Some beach sections were less visually appealing, for example, due to visible drainage pipes. This, however, did not affect the water villa area. With a bit more attention to detail, these areas could certainly be made more harmonious.
Cleanliness throughout the resort was exemplary. Fresh beach towels were always available, and our room was even cleaned twice a day – which we greatly appreciated.
Most of the staff were exceptionally polite and eager to make our stay pleasant. Occasionally, some individuals seemed a bit reserved or less engaged, but this was balanced out by the friendliness and professionalism of the other staff members. Overall, we felt that efforts were made for our well-being.
During meals, drinks were offered very attentively. At times, we were asked multiple times if we wanted to order wine, cocktails, or other beverages. Since we felt the prices were on the higher side, we consciously declined. A slightly less insistent approach would have been more comfortable for us.
At the bar in the evening, we would have liked a more atmospheric ambiance. It was quite dark in places, and subtle lighting of the beach section or, for example, a fire pit, could have added extra warmth and harmony to the atmosphere.
Overall, we still enjoyed our stay and thank you for the relaxing time. With a few small adjustments, we believe the experience could be further enhanced.
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9.2/10
Great
SseoulseoulOur stay at Villa Nautica was absolutely amazing from start to finish. It was our first time in the Maldives and everything exceeded expectations. The weather was perfect every day, and the island itself was stunning with crystal-clear water, white sand, and a peaceful atmosphere.
The staff were the highlight of our stay. Everyone greeted us so warmly and made us feel truly cared for. Dewi and Eyman at the restaurant offered seven-star service — incredibly attentive, friendly, and professional. Yang, our island host, was also outstanding, always making sure everything was perfect and that we had everything we needed. Every team member we met, from the spa to the water sports center, was kind and helpful.
We stayed in a two-bedroom water villa, which was spacious, luxurious, and had the most beautiful view of the ocean. Waking up to the sound of the waves each morning felt like a dream. We also went kayaking, which was an unforgettable experience in the clear turquoise lagoon.
The food, service, and atmosphere across the resort were all fantastic. The spa treatments were relaxing and of very high quality. Every part of our stay felt peaceful and well cared for.
Villa Nautica delivered the perfect Maldives experience. It was the right balance of comfort, beauty, and hospitality, and we would return in a heartbeat.
AAnonymous UserMy first vacation to a resort and Saii made it quite very perfect.
Ferry Arrangements - 3/5
Room - 3.5/5
Food - 4/5
Beach/Pool - 4.5/5
Accessibility - 4.5/5
Marine Life - 3/5
Dolphin viewing - 10/5
Ferry: They do reach out to you for arrangements via email. However, replies will be very delayed. We were fortunate to have our hotel from another island we were staying at, arranged everything for us with Saii directly. Eventually, we only got their reply when we have already gotten to the Saii island.
Room: Spacious, clean and very well-equipped. Had life vests, beach slippers (some rooms had entirely new pairs with tags still on), drying racks, cigar tray, beach bag, beach towels, and so much more.
However, ceiling fan only has a on/off switch, which would often be set on low. To change the speed, you would have to tug on the little chain on the fan (image attached). It’s hard for me as i’m vertically challenged LOL. I also was unfortunate to have some issues on cleanliness at my first room but the room on my second night was perfect. My brother’s room was perfect throughout our stay too.
Food: Variety was great as we had not just Saii, but hard rock across the bridge and also the marina that had multiple international options. Breakfast variety was great too.
Beach/Pool: Always had a beach chair available on whichever beach we went to. Absolutely love the number of jacuzzis at the pools (though the automated version took us some time to figure out). Infinity pool had a really nice warm water pool.
Accessibility: Saii has everything at your finger tips literally. At check-in, they would get you to download an app. On it, you can have chats with their respective services like housekeeping, activities center, front counter etc. You can also request for amenities for your room if you require additional or specific ones. They get to you SO FAST. Never waited longer than 5 minutes before i hear someone at the door. You can also request buggy transport (but it really takes quite awhile so plan 20 mins in advance).
Marine-life: It’s reclaimed land, so snorkeling, as expected would be boring. If you are snorkeling near the shore or at certain beach, you would prob see nothing in the day or just a couple varieties. For those comfortable to venture out to the reef-cliff near the boundary marker, you would see more lively scenes but nothing fascinating. That said, we were shocked to have swum so close to a huge reef shark near the marker when we went out at 8am.
Tip: If you are keen to catch dolphins (like me), this resort is perfect. One of the few that gives you a perfect view of a huge pod of dolphins swimming by. Catch them from the Pool at poolside bar around 5pm -5.30pm. Not a daily occurrence, but they do go by in huge pods, and stay up to 30 mins in the area upfront. That is the time they usually make their way out back to deeper waters.
At night, go to the bridge connecting to hard rock. Big nurse sharks and some rays can be seen right by it. But that beach in the day, is very uneventful aside from the water activities.
GGapOlkaA hotel with high European standards of service and a pleasant staff. It's located right next to the pier where sharks and rays swim up in the evenings. Since I didn't feel like eating much in the morning, the staff packed me a breakfast in a lunchbox. It's a shame I only stayed there for one day.
Kkellyy56Very nice and comfortable accommodation. Went with a friend of mine back in October 2023, and we were greeted by a warm friendly receptionist and a clean lobby. Our room was on the second floor, with very comfortable beds, toilets, and necessary amenities. Except that the sink's tap water smelled a little funny which we avoided using. However the reception was quick to send over whatever we requested, like water, clean towels etc. Would definitely book again if i ever visit Himmafushi again next time!
MMasha_mashaOur vacation at Grand Park has come to an end, and I'd love to share my thoughts 🌴.
First off, this was our first time in the Maldives, and we were absolutely thrilled.
We stayed in two types of villas: lagoon and ocean water. They are completely identical and face each other.
The lagoon villa has a huge advantage: it's practically wind-free. All the ocean breeze is absorbed by the ocean villas. The lagoon side offers sunset views, while the ocean villa offers sunrise views.
The ocean villas definitely have a better view; from the lagoon, you can see several islands, including the neighboring Hilton.
The rooms are very clean and were serviced twice a day. Linens were changed upon request, towels were fresh, and all necessities were provided: slippers, a beach bag, and umbrellas.
Upon arrival, we immediately picked up masks, snorkels, and fins for the entire duration of our stay (these are complimentary). By the way, the watersports equipment rental manager speaks Russian and was very helpful and friendly.
We brought water shoes with us but never used them. We always snorkeled with fins, and when we just swam from the villa, we couldn't even reach the bottom. They might be useful if you enjoy beach holidays and swimming from the shore, as the ocean entry there is indeed full of corals and shells, but we're just not fans of sand and didn't even go there.
The reef is excellent; not quite the Philippines, of course, but there was still plenty to see. On the very first day, we spotted an eagle ray swimming right next to us – this was on the reef near the watersports rental, which I highly recommend for snorkeling as it's far less crowded than the reef near the villas.
We wanted to go on an excursion to see nurse sharks, but a 'white flag' (meaning strong winds) was declared for all the days of our stay, so all excursions and even jet skis were canceled.
We were very happy with the food. Breakfasts were quite varied, only lacking in meat (cold cuts or sausages; only pork options were available). We mostly had lunch in our villa, and it was delivered quickly. Dinner was also diverse; you definitely won't go hungry.
All the staff were incredibly friendly, very open and responsive. Everyone smiled and greeted us, and the main phrase of our trip to the Maldives was “enjoy,” which we heard constantly 🥰 and we certainly did!
The only excursion we managed to do was swimming on the floating platform, which we highly recommend. We took the package for $129, which included 4 cocktails + 3 snacks. We expected something like canapés, but they brought out full-sized dishes! It even ended up being cheaper than our usual dinner 😂. We ate our fill and enjoyed a beautiful sunset, and the photos there are amazing! You can stay there as long as you like, there’s no time limit. We recommend going at sunset around 4:30 PM or even 5:00 PM when the sun has already set to avoid the heat.
The hotel is stunning, with very well-maintained grounds. The beach was constantly being cleaned, things were being trimmed, transported, and repaired – they were busy working all day long! There are many lizards on the property, and the Maldivian heron was also frequently seen))
The vacation was 10/10, the hotel was 10/10 – simply a perfect paradise! 🩵🌴
We left feeling incredibly grateful ✨
CChocolate105So relaxing this trip ! Cannot wait to go Maldives again . Snorkelling is the best water activities in here .
Saw lots of sharks,fish, sting Ray ,few turtle near by the water villa .every thing you can eat , drink . No extra fee. Very high CP value this hotel .highly recommended to some who is the first time and save money.Hotel arranged fishing and snorkelling for every customer.
ZZimifeelingI was lucky enough to be assigned to Arena Veli in Building 4 of the Arena complex, which is the fourth building from the sunset direction, and it was even a corner balcony unit with a 90-degree view – absolutely stunning! The welcome drink was a delicious mixed berry juice. Breakfast was also tasty with a good variety of options.
The service experience during my stay was very good. The $6 environmental tax per person per night is mandatory, and there's also a $25 per person per trip speedboat transfer fee. However, the in-room facilities and cleanliness were really concerning, not even up to the standard of a 3-star hotel back home.
SSHIFAUMVA room was booked for a VIP customer for one night with bed and breakfast. Unfortunately, due to severe weather conditions, traveling to the island was not possible, and we informed the hotel accordingly. Despite this, their policy was strictly non-refundable, which we accepted. However, when we requested an alternative option such as rescheduling for another date, the Kaani team did not provide any flexibility, even after direct contact.
It is disappointing to see such rigid policies applied in circumstances beyond anyone’s control. In the Maldives, when the sea is rough and strong winds prevent travel, guests should reasonably expect some accommodation. Sadly, this was not the case, and I cannot recommend this property if timely travel is uncertain.
The response we received when requesting alternatives was:
”Unfortunately we do not have alternative option, hotel booking policy dictates these terms and conditions when making a booking.”
GGuest UserOur stay at this hotel was marred by a series of unfortunate experiences, starting from the moment we arrived. We were wrongly informed at check-in that our room had not been paid for, despite having completed full payment in advance. Rather than verifying the system, the staff member sat by as I anxiously searched my phone for proof. Ultimately, I had to show my credit card statement — something I consider private — just to resolve the matter. Her attitude was unwelcoming, which is especially disappointing in a hospitality setting. After discovering the payment had indeed been made, she gave only a brief and indifferent apology. Following this, my husband contacted the Manager, who offered a complimentary buffet dinner for two as an apology. While we appreciated the gesture, it was overshadowed by another issue: we later received a letter requesting us to check out by 7 a.m. the next day, even though our original arrangement was for a noon departure. After another call to the Manager, he once again apologised and offered a spa session for one person. Though his crisis management was swift, these issues should not have occurred — especially given the premium price we paid for our stay.
That said, there were redeeming aspects. The view from our room was absolutely breathtaking. The room opened directly onto the beach — it felt as though we had arrived at the sea the moment we opened our door. The room was also clean and well-maintained and we appreciated the convenience of having a coffee machine available.
In summary, while the scenery and room amenities were wonderful, the service and communication left much to be desired. We hope the management addresses these shortcomings so that future guests can enjoy a truly seamless stay.
GGuest UserThe water house we stayed in had a swimming pool. The room was big and there was a beautiful sea view on the balcony. From the moment we left the airport, the guy who picked us up, the guy on the speedboat, and the guy who sent us off really provided excellent service. When we arrived at the hotel pier, the management staff led the service staff to warmly welcome us on the island. When we left, they waved goodbye at the pier until they disappeared into the vast ocean... My English is not good, but I met Bonan, a girl from Baoji, China, on the island. She enthusiastically and proactively provided us with high-quality service, introduced us to information about the island, took our orders, booked boats, and delivered things to our room over and over again on hot days. When the room cleaner didn't clean for us, change towels, take out the trash, or deliver mineral water, she personally went to the room to serve us... I don't know why the room cleaner didn't serve us. I turned over the sign for room cleaning twice, but found it was turned back when I returned to the room. The room was still not cleaned. I don't know if I didn't tip the night I came. I didn't have change that day, so I went to the front desk to change change after dinner. However, there was no room service from the second to the third night. It was not until I told Bonan that the bathroom trash can was full and the mineral water was finished that Bonan came to the bathroom to watch over it, and then they started cleaning. I chose this hotel because they have a high score of 4.9. To be honest, all the services and details of the hotel are very good, but the behavior of the room boy really makes me feel that he is holding the hotel back and letting the chain down. I hope the hotel will strengthen its management so that all tourists who come to the beautiful Baros Island can return happily...
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