Hotels With spa in Famagusta District, Cyprus

Me and my mum stayed in this hotel for 4 nights. Two of the main reasons I booked this hotel were because of its excellent location and they have front sea view room available on the dates I wanted. Let’s talk about the positive first. The seaview in our room was amazing and the location was perfect. Easy to go around, restaurants and bars and grocery are all walking distance. Bus 101 and 102 right next to the hotel can take us to all the tourist attractions nearby. The balcony door was so soundproof that despite located in the middle of the center, we barely hear anything once the door was closed. They did surprise us with a compliment bottle of champagne when we arrived as I mentioned that it was my mum’s birthday trip. It is definitely a family oriented hotel if you have kids with you. They did have some sort of program daily for the kids to join and having a calm white sand beach right in front of the hotel is definitely something you want to have when travelling with kids. Now comes to the negative. First of all, the service was definitely not I would expect from a 5 stars hotel. We arrived with a taxi, there was two bellboy approached our taxi which I thought they would helped with our luggage as we were all female including the taxi driver. However the older bellboy just stand there when me and the taxi driver were unloading the luggage from the taxi. He was literally right next to me and watched me struggle a bit with the luggage and did not even lift a finger. The older guy then told the younger one to take our luggage to the lobby after me and the driver unloaded it from the taxi. Honestly I found it quite unacceptable for a 5 stars hotel. The receptionist that greeted us was nice and she gave me all the information I needed and brought us a welcome drink which it did immediately make me feel better. The room was definitely dated, no toothbrush or cotton bud and cotton pads were presented in the room. Only shower gel and shampoo was provided ( no actual conditioner). It was fine for us as we always carry and use our own but I would expect those amenity to be already present in the room of a 5 stars hotel. Bed was extremely soft but we did not end up with back pain waking up so I think it was fine. All in all , the room was definitely not posh or what one might expect from a 5 stars hotel. Then when we tried to reserve for the sunbed, there was not much available so we ended up on the grass but not next to the pool but I guess that’s just our luck and the hotel was pretty packed so can’t do much about it. Breakfast in the hotel was ok. Quality was fair. Same food everyday. Freddo coffee is not included apparently. Service at the breakfast was 50/50. There were staffs that were smiling and greeting us and even remembering us ( all were from south Asian) and there were staffs with a poker face and just come collect our plate without even asking us if we still was eating. One Manager just stand there observing with a kind of upset face and zero interaction with customers. Another was annoyed by the staffs as some seem to not knowing which area they should be working in. As someone that works in hospitality I could sense that it was not a happy environment to work in. It seems like they were hiring inexperienced staffs and provide them only basic training at the peak season just so they can deal with the high amount of customers. The tension was high and even the customer can feel it looking at their interactions. By 10:30am they would try to collect everything on the table even you might still be working on the breakfast as they have to prepare for the lunch hour for the all inclusive plan customers. I would not say it was a bad stay. I still did enjoy my time there in this hotel. However I think the hotel did not quite meet the standard of a 5 stars hotel. Next time when I go back, I would tried their other sister hotel—sunrise pearl/ sunrise jade as they do look more posh and new.

I had high expectations from this hotel and honestly I was a bit disappointed. We only had breakfast package, but food was not varied at all, every morning same things, very little fruit selection. I have stayed on a 4 star hotel prior to this and the food was much better and lots of fruits. Entertainment very poor, even mini disco for kids a big dissappoiment, the music selection very tasteless for kids (club music). Cleaning in the room during the day was very briefly ( not what you expect from a 5 star hotel). Not much space to dry of clothes and towels on the balcony. The things I liked in this hotel was the room design and pool area. Also the fact that we were so close to Nissi beach.

Всё понравилось. Конечно, отель не новый, но на каждый минус( а их не много) есть много плюсов. Территория продумана, так,что ,не смотря на большое количество гостей, никто друг другу почти не мешает. Все номера главного здания с видом на море, но половина из них выходит ещё и на хоз.блок, в одном из таких на 3м этаже мы и жили. Было шумно от труб ,которые там расположены. Балконом пришлось пользоваться только для сушки белья. Хотя знакомые, которые жили дальше от нас по коридору на 5 номеров, говорили, что у них тихо. Но зато много локаций с красивыми видами. И благодаря наличию пирса и расположению бассейнов можно загорать до самого захода солнца. В номере вместительный сейф, минибар включен.Персонала много, территория убирается. Анимация хорошая, весь день при желании можно чем, то заняться. Еда разнообразная,вкусная, напитки качественные, включены также брэндовые. Мороженное, молочные коктейли, орешки и т.д....холодидьники с водой и айраном удобно расположены по всей территории. Все включено можно пользоваться до самого вечера в день отъезда, также в день приезда сразу надевают браслет еще до заселения.Такси, которое могут заказать в отеле в аэропорт Эрджан стоит 2800лир, это дорого. Уехали за 2000 лир , местные знакомые заказали такси. Вообщем, отличный вариант для семейного отдыха за разумные деньги.

The night we arrived the receptionist said there was nothing on there system for our booking but said we could stay in a room and we could talk with the manager the next day and next day we gave him our details and it got sorted and they gave us a extra lunch together with dinner, the staff were nice and helpful the pool was nice too breakfast was horrible and didn’t eat it

Location was great, close to several beaches. There’s a shuttle that can give you a ride to the nearest one but unfortunately was out of service during my stay - I do recommend Konnos and Fig Tree beaches that are slightly farther. The spa services (e.g. massage, exfoliation & hydration, etc.) were very underwhelming and not worth the price. The bathroom had the previous guest’s hair strands on the shower’s wall and mold in the tile’s crevices - a person was sent to “clean up” after a call to the reception. On the other hand, breakfast was great and inclusive. Pool was nice and the bar was right next to it with drinks and quick snacks (e.g. salads, club sandwiches, wraps, etc). Parking was also accessible and easy.  Overall, the stay was good but the cleanliness and spa services should really be focused on by the facility.

I had a very pleasant stay at this hotel in Ayia Napa. The room was clean, spacious, and well maintained, making it a comfortable place to relax after a day out. The location was ideal – close enough to the main square and the ***** to walk there easily, but far enough away that it was quiet at night and I was able to get a good night’s sleep. The only downside was the air conditioning. The hotel had set a minimum temperature that couldn’t be lowered, so the room never got as cool as I would have liked, especially during the warmer nights. Overall, it was a great stay, and I would happily recommend it for anyone looking for a clean, comfortable hotel in a convenient yet peaceful location.

We had a great stay. The newly refurbished pool area looked great,will be trying it on our next stay. The traditional Cypriot coffee shop is our favourite,the staff are great. Breakfast was great,a good choice. All areas are very clean and all the garden areas are well looked after. Will be going back in June.

Normal 4 star, 5-7 minutes to the beach, the rooms are not big, breakfast and dinner are not bad. Special thanks to the staff, Svetlana, Yulia and Miroslava, they always helped with questions. And special thanks to the cleaner Katerina, she never came into the room when the ”do not disturb” mode was turned on, unlike others! My wish to the hotel, do something with those who meet guests at breakfast and dinner, I think they need to work in another position, since they always had gloomy faces:)

I really liked the hotel. It is located in the center of Ayia Napa. Clean, modern room. We stayed the night and then extended it for another night, there were a lot of young people, but it did not bother us. We chose a room in a quiet place. Breakfasts and dinners were excellent.

The overall stay was very nice. We've been there twice, hope to come again in the coming months and years. We've seen some known faces from the last year, very smiley and approachable receptionist, I think it was Fotini. Restaurant is very nice too, staff attentive, great job done with renovation of it. Gym is good too, so is the swimming pool.