Wonderful staff, especially the shuttle driver. Room served it's purpose but bed springs were old and sagged in the middle, hot water was a struggle. Breakfast was doable but in theoretically nice but ultimately odd and FREEZING atrium area. Overall grateful for the convenient last minute stay after my late flight cancellation.
This is the second time I stayed at this hotel during this business trip, because I had a direct flight from Detroit to Shanghai. The hotel environment is very good, the facilities are also good, the front desk is very nice, and they can provide free bottled water, but it is very expensive.
The hotel was good and the staff/concierge very nice, but the airport shuttle was disappointing. The driver was careless with luggage, rude when asked about terminal information, and muttered curses at passengers. Most concerning, he drove erratically, hitting 53 mph in a 25 mph construction zone during rain at 3:30 AM on 10/14
The bed is more comfortable, the front desk can adjust the location of the room according to your needs, but the toiletries are a small bottle of disposable, do not mention the room cleaning needs are not cleaned during the period, breakfast buffet, slightly simpler
The room is as clean and tidy as ever, the TV program is quite rich, very suitable for business travelers, the hotel has breakfast, free parking in the parking lot, the front desk staff is very good, free room change
Return customer many times. The shuttle bus to and from the airport and car rental is very convenient. You can make an appointment at the hotel front desk or call to make an appointment. The hotel room is clean, the lighting is slightly dark, and the environment inside and outside the hotel is okay.
The service was very acomadating, comfortable, enjoyable and breakfast was very good! The coffee is on 24/7! That’s huge! Thank you
Very Good
107 reviews
8.4/10
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