The facility was lackluster at best. It used to be great. Eco friendly was claimed for not doing daily room service. Hypocritical. There were paper plates, plastic serve where, and poorly working HVAC units. The organization was simply looking to cut down on costs. Similarly, I’ve seen better breakfasts at hotels that cost half as much. Vents in the bathrooms were nonfunctional. The window could only be closed from the outside. I look forward to posting this on yelp unless you make amends.
La chambre n' était pas complètement prête. Il n'y avait pas de sofa, un grand espace dans le salon était libre. Ils n'y avait pas de serviettes, papier de toilette, ni les petits produits qu' ils donnent normalement à la chambre. J' ai dû demander le tout à la réception. C' est comme si la chambre n' était pas terminée d'être nettoyée.
I booked the room and paid the full amount. I don’t know why the lady asked me to pay more than 200 US dollars. I told Ctrip that it was already being processed, and promised that they would refund my money if the hotel didn’t handle it well. Everything else is fine.
My room was on the ground floor. The room above my room had inhabitants that were pounding on their floor(my ceiling), for hours from about 10pm through 2am. I called the front desk several times to no avail. In the morning there was no hot water for my shower. Breakfast was a joke!
The room is spacious and clean, the bed is very comfortable, the breakfast is rich in variety, the male manager at the front desk is enthusiastic and tells you how to get hot water for drinking. Parking is convenient and there is a gas station just outside the door. The only drawback is that there is only a coffee machine in the room, but no kettle. It is recommended to have a kettle.
There is breakfast, enough coffee and hot water in the lobby, free parking, coffee machine and microwave in the room, a hotel I like, chain. I lived in his shop three years ago.
First time visiting... I like the breakfast.
However, you have to ask for cleaning, so just tell me when you need it~
Laundry is also available.
It's convenient.
Stayed just for night but loved it. We stayed in King room and it was big. The indoor pool was great thing too. Free parking outside the hotel and within hotel grounds was excellent. And just a 10-15 min drive to Mystic and Groton. A great stay for the price.
Visited the area to attend a graduation ceremony at New Haven. This I was told is a brand new hotel so everything was top of the line - both facilities and services… Their breakfast is generous with a reasonable variety of morning meals .. my fav was the waffle and the fresh fruits. The room was very clean spacious and quiet. Staff are friendly and very professional..Because I needed to go to the city center on a daily bases, I was offered free rides via their accommodating clean shuttle van driven by very respectful and highly professional drivers. I stayed 6 nights and very much enjoyed my stay .. Toward the end of my stay I discovered that there are nice venues to explore directly next or near the hotel. i.e. a cinema complex, Olive Garden restaurant, Barnes and Nobles bookstore, Target, Chic Fillet and many more. Will certainly try it again if I ever come back to New Haven. Thanks to all of the Team, I sure did have a great experience!
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