Posted on Dec 31, 2025
Guest User
Poor service at the front desk. Despite there were two receptionists, long queue was formed during check in and took us 45 minutes to be served. Have escalated to the management and yet nothing was done.
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Price per night fromUS$100
Posted on Aug 7, 2025|King Room With Castle View
Mato-eucnWas pleasant stay, rooms good design and clean. Breakfast good, tasty and various choices. Close to city center, few minutes by tramway. Good views from the room.
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Price per night fromUS$107
Posted on Jul 27, 2026|Standard Room
Anonymous UserThere was no air conditioning in the hotel room at all. I asked the front desk to send someone to check it, but the staff said they couldn't do anything after office hours and couldn't change rooms. In the end, they just gave us a fan. I hung the 'please clean room' sign on the door, but when I returned in the evening, the room hadn't been cleaned.
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Price per night fromUS$79
Posted on Jul 28, 2025
Guest User
The hotel was beautiful and the service was more than perfect. It is a hotel we would recommend to everyone. Top quality in all levels.
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Price per night fromUS$179
Posted on Dec 18, 2024|King Room
cungu
It has everything a big hotel should have, clean and tidy, satisfactory
Special praise for the front desk lady's warm and thoughtful service. I don't have a local taxi APP, and the lady used her phone to call a taxi for me. I am especially grateful
She also helped me store my luggage
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Price per night fromUS$118
Posted on May 29, 2026
Guest UserThe hotel was clean and hygienic, the breakfast was plentiful, the front desk service was excellent, and the luggage handler was also very helpful 👍 The hotel has a great location with beautiful scenery and is close to tourist attractions.
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Price per night fromUS$146
Posted on Nov 24, 2025
Guest User
Great service, even the fallen snow was removed from our car and the road to it.
Free access to the welness & fitnes was also very welcome after a long yourney in bad weather.
Because we had a limited time for diner also that was very fine solved.
The breakfast was also a pleasure to make use of!
In one word the sre great!
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Price per night fromUS$94
Posted on May 19, 2026
Guest UserThis is a typical 1970s hotel. It probably started out as a dormitory, given its proximity to an oil refinery. The service is modest, and the room is small, like a 'Khrushchevka' (a small, mass-produced apartment), but it's clean. The main downside is the incredibly loud slamming of the room doors. It seems to be a design flaw; even with door closers installed, the doors bang against the frame with a loud thud that's amplified by the echo of the long corridor.
Otherwise, the breakfast is quite decent, as long as you avoid the rush (most people go to eat around 8:30 AM, which leads to overcrowding, no available seats, and food not being refilled quickly enough). For my taste, the only thing missing was milk. And while the hotel is a bit out of the way, there's a bus stop about 100 meters away with buses to the city center every 15 minutes.
We didn't use the hotel's parking. There's free street parking available just around the corner.
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Price per night fromUS$67
Posted on Nov 14, 2023
Simon
The hotel has a certain history and the location is OK.
There is a smell in the house, and it is better after opening the doors and windows.
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Price per night fromUS$112
Posted on Jun 20, 2025
KingDavidLBJ
Hygienic: OK, very clean.
Facilities: There is no elevator, you need to carry your luggage upstairs.
The service didn't feel much, except for the communication with the front desk at check-in and check-out, there was nothing else to communicate with the staff.
Because I was on the way, I didn't eat breakfast, I don't know what it was...
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Price per night fromUS$80