Hotels With Pools in Chu, Kyrgyzstan

Decided to book the same hotel for our return leg after trekking in Karakol. First stay at Novotel was excellent (see my other review) but the second stay was horrible. Check in time was 3pm so we went out for lunch and got back at 3.20pm only to be told that one of the two rooms was not available. Reception staff, Zania, was rude and unapologetic and didn't even bothered to provide an estimated time. Another receptionist told us it would be about 30 mins and they would send the keys to the room. We went into the room and at 4.15pm we called the reception desk and they told us they will deliver the key in 5 mins. 10 mins have passed before the key was delivered. 5-star hotel with poor time management and bad service - no follow up on room key. Other areas were good though EXCEPT front desk staff. Staff at massage/pool were polite, so were the restaurant staff. Please educate your front desk staff especially Ms Zania, as they are the first line of service.

The hotel is clean. Reception can speak English and little bit Mandarin, which is very impressive. The gym room is big and have nice swimming pool. Breakfast choice is enough with fresh fruits

가성비의 아침이 맛있는 호텔 재방문할 의사있음 가까운 곳에 PUP이 있어 간단하게 즐길수 있었고 슈퍼마켓도 근처에 있어서 ATM도 이용하고 키르유심도 구입하였습니다. 조식은 간단하지만 정갈하고 맛있었어요.

The room is small, and it was still small after upgrading for an additional fee. The front desk was very helpful, and it was convenient to go out. The downstairs is connected to the mall. The SPA environment is poor, the SPA service attitude is not good, and the quality of the massage oil is not good. Because of the poor service attitude and the poor massage oil, I didn't expect it and didn't want to spend money to suffer. The Japanese dining environment is good, mainly because we booked a tatami seat, and the rigid consumption is about 450 US dollars. The three of us ate for one night and only ate about 300 US dollars. No matter what, we couldn't afford 450 US dollars. As a result, when paying the bill, we had to pay 450 US dollars, and then we were allowed to take it away. This is the first time I have encountered such a ”hard” management method of an international five-star hotel. It's just one seat, and the business is average. There are not many people. We didn't sit in that seat, so it was probably empty.

Not a bad hotel, comfortable and spacious rooms, the room has everything you need. Some rooms have been cosmetically renovated. The number of rooms is small. We didn't take breakfast, so I can't say anything. There are a lot of places near the hotel where you can eat tasty and varied food. WiFi is very weak... Value for money👌

The hotel is clean and hygienic, conveniently located, and the breakfast is decent. It's situated in the heart of Bishkek, just a few kilometers from anywhere else. The front desk service is also excellent! A good hotel.

The room is clean and hygienic, mountain view room, beautiful scenery, the room price is a little expensive, there is a horse and chicken at your own expense, free swimming pool, swimming trunks are required

Staff were so nice and facility was very clean and pretty Room was also spacious enough Mattress was a bit flat They have a great pool and relaxing place Breakfast was wonderful with various local dishes just made * important They have a travel agency inside the facility It was easy and clear for me to organize They don’t accept credit card so you need to preorder cash

我是攜程上訂的，在2樓，有陽台可吸煙，裝修比較新，早點豐富，有楊州炒飯。前台美女、帥哥非常負責且非要熱心幫忙，對一個身在異鄉的人來説非常難能可貴，該酒店不大很很温馨且離阿立套廣場很近。周邊有很多華人超市。推薦！！！

Really nice hostel, would recommend. The room was clean and the staff was helpful. The location is decent but be aware that the western station close by is closed as of 2024.