Hotels With Pools in Nagano Prefecture, Japan

Overall experience is good, very close to snow park. Only downside is I think that the service is very different from other hotel I went in Japan. We will need to carry our own luggage and they did not help to arrange the luggage to the room after the room is ready.

The hotel is situated on a mountaintop, a bit far from the ski resort/town, but waking up to a snow-covered view and enjoying the night view and starry sky at night offers a different kind of enjoyment. It also features both indoor and outdoor hot springs, which is very convenient. Our family of three originally booked a twin room, but were later informed that extra beds were not available. Ms. Yumi from the hotel assisted in arranging a spacious Japanese-style room with a private toilet and bathroom. The hotel staff were very polite, friendly, and helpful in resolving any issues – very thoughtful! We are very grateful for our stay at Nozawa Onsen Grand Hotel. The two nights of kaiseki dinners were excellent, a pleasant surprise, and delicious. However, the buffet breakfast ended at 8:45 am and had a limited selection.

I had a wonderful stay at this hotel. The room was clean and tidy, providing a comfortable environment. The shower was excellent, which was particularly important during the winter season. The staff at the check-in counter were extremely helpful and friendly. Although I didn't participate in skiing, I was impressed by the resort's wide range of activities that allowed guests to explore the area. Overall, it was a fantastic experience, and I would highly recommend this hotel to others.

Facilities: The resort offers a very comprehensive range of facilities, including an onsen (hot spring). They also provide self-service laundry and equipment for snow activities. Cleanliness: The overall cleanliness was excellent. Environment: Although we didn't visit during the peak snow season, there was already a good amount of snow accumulated upon arrival. It's a great place to enjoy, even if you don't ski. Service: Service, as is common in many Japanese hotels, tends to prioritize guest privacy, so staff aren't overtly enthusiastic or proactive. However, whenever we needed assistance, they were always patient and helpful in their responses.

We stayed for two nights on a family trip. The hotel is a luxurious establishment with three hotels, a chapel, and a wedding reception hall on a vast site of 230,000 square meters, and we thoroughly enjoyed a relaxing time. The breakfast buffet and French dinner were delicious, and the service was excellent. There was also a large hot spring bath, and there was plenty of greenery, so it was a pleasant walk. I recommend staying two or even three nights instead of just one.

位置：酒店在滑雪場附近，其實開門正對雪場，滑雪會非常方便。交通的話，距離最近的是飯山站，從飯山站到酒店大概10來分鐘車程，如果不是自駕就不太方便了。 房間：有日式有洋式，乾乾淨淨中規中矩。 設施：底樓的温泉很贊，非常大。累了一天最開心的就是泡個温泉吃個冷飲了。 餐食：日式的料理，很豐富，蠻好吃的。 整體上很不錯的酒店，很日式。服務員不是都會説英文，但很客氣。

The hotel rooms are spacious and have private hot springs. The decoration is high-end and meticulous, and the service is attentive and enthusiastic. I tasted the hotel's French and Italian dinner sets, which were very delicious and meticulous, at least Michelin one-star level. The only drawback of the hotel is that it is far from Karuizawa, but the hotel has a free shuttle bus to Miyota Train Station, and it takes about 15 minutes to get to Karuizawa by train. This hotel is a representative of low-key luxury, and its level is not inferior to Hoshinoya, and it is very cost-effective

The hot spring is great, and the water quality is very comfortable. 👍👍 The breakfast is delicious, and dinner is good too, but the menu never changes; it's the same every day. If you're staying for a longer ski trip, everything tastes bad after two days. 😓 The location is very convenient if you have your own car. If not, taking a taxi is also easy, though sometimes you have to wait a bit longer. None of the staff speak English. Every time, they just give you a look that says, 'I don't understand, sorry, I can't help you,' which is very frustrating. 🥲🥲 **Hygiene:** I stayed at this hotel for 5 nights. Upon check-in, they said the room would be cleaned once after three days. However, three days passed, and even after reminding them, no one came to clean. No one cleaned the room until we left. I had to clean it myself every day like a housekeeper. 🥹 **Room:** The space is quite large. The overall feel is like a 70s-80s hotel. If you like a nostalgic vibe, it's pretty good. The overall price is reasonable, it's a good place, and I'd come back here to ski next time. 👍👍 But I'll definitely bring an AI translator next time, otherwise, communication will be impossible. 😅😅

The accommodation is clean and there is plenty of parking. However, it is suitable for those who drive on foot. There are no pajamas provided. The bath products, hair care products, and nourishing creams are so good that you might want to buy some to take home. There is a coin-operated washing machine with a wide selection of detergents. The digital door is difficult to open, so you have to wait for the right moment. Overall, it is worth it and a good choice for those who love peace and quiet.

There is a bus transfer from the JR Keke Station to the hotel, and the traffic is quite convenient. The mountain is relatively quiet, the hotel staff is English, the service is in place and warm. There are lakes, woods, mountains, hot springs and snow fields in the resort, where you can enjoy a few days of peace of mind. On the second day of our stay, we went to the far ski resort. The hotel staff helped to book a taxi. We also asked if we need a taxi to return. After confirmation, I also helped the driver to confirm the return time, which greatly helped us communicate with the driver. (There are more local tourists in Japan here, and the English level of restaurants and drivers is limited)