Very good service with an excellent continental breakfast! We even brought ice packs and they kept them in the freezer for us overnight to take back the next day! It was very much appreciated!
The room was very clean and comfortable. The location is excellent, right next to the Plains of Abraham and the bar street. Parliament Hill is also very close. You can walk everywhere. The view from the room window is fantastic. However, the air conditioning is old and very noisy. Why wasn't the room cleaned on the second day? Is that common practice here?
The booked king suit suite, the room size is large, suitable for family travel.
Canada does not provide disposable items by default. It is best to bring your own toiletries, especially slippers. There are no disposable slippers here. If you go to the front desk to ask for it, provide recycled foot cover (avoid the floor cold in winter)
This is generally only available at 3 pm. It is best to have an ihg member. Otherwise, you can't check in before 3 o'clock and you need to pay 25 CAD separately. When the hotel is busy, the member's late check-out cannot be used. This should be noted.
It is recommended to book a room facing the west side, and the sunset is very beautiful in the evening. If you are traveling by car, it is recommended to go to the park by the river, 5 minutes drive, there is a large green area, you can see swarms of wild Canadian geese.
Quality Inn & Suites Mont-Joli was a very comfortable stay. The Queen room we stayed in was very large and had everything we needed, including a microwave, coffee machine, and mini fridge. We were able to watch movies with a smart TV in the room. The location was right off the highway, and there was a grocery store and restaurants nearby to get food. The free breakfast in the morning was great with fresh waffles that we could make at the breakfast station. I feel that Quality Inn & Suites Mont-Joli is a really good price for what amenities they provide.
The room is a little small, but the view is good. It is a bit inconvenient to change two elevators to go up and down the stairs. The front desk service is very thoughtful and polite, and there is a special car at the door. The location of the hotel is very convenient and quiet at night.
Free parking, enough parking spaces. The swimming pool is relatively large. Although the breakfast is not very rich, it is sufficient. 24-hour coffee, milk tea, hot chocolate and gym. There is a rest area outside the room, a few chill rooms, and laundry service at your own expense for 2 Canadian dollars each. The room is located on the ground floor, no need to go up/down stairs to get to the room. The front desk is very nice. You need to pay a deposit of 200 Canadian dollars when checking in.
The interior is very old, but it is very clean. There is a kitchen stove for cooking, which is very convenient. It is a bit far from the resort, but the hotel has a free shuttle bus, which is also convenient, but the waiting time for check-in is a bit long.
Highly recommend overall! Make sure to book a river view room; the window view is like a painting.
1. Location: Right next to the Old Town, a 10-minute walk to the castle. You barely need to use public transport, your legs will do all the work.
2. Hygiene: Very clean and comfortable, even has a coffee machine. The only downside is no complimentary bottled water.
3. Late check-out was not possible at all, but they offer free luggage storage.
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6,8/10
AAnonymous UserGood location, close to other services (restaurant, coffeeshop..), close to downtown . Room is large enough, can be cleaner around back door, fresher odor is needed. Staff is ok, some use language more fluently than others. Kitchen/ breakfast is full, relaxing. Parking is safe
GGuest User✅ *Great location* — very convenient and close to shops, eateries, and public transport.
✅ *Clean and comfortable room*, friendly staff, and smooth check-in/out process.
✅ Quiet environment, ideal for rest after a long day.
❗️Only minor downside: no complimentary mineral water provided in the room — would be a nice touch for guests.
Overall, still a very good experience and would consider staying again!
#HotelReview #ComfortStay #GreatLocation #TravelFeedback
GGuest UserThere are many positives about this long term stay hotel. The staff at the front desk is very friendly and helpful. The hot buffet (included with the price of the overnight stay)is absolutely amazing, just that alone is worth staying there. Toasts, bagels, muffins, cereals, hot porridge, cheese omelette, plain omelette, boiled egg, sausages, bacon, … and a “make your own” waffle station with sauces, whipped cream and different toppings!!! The coffee and tea or hot water is available in the lobby 24/7! Inside my studio suite, there is a full kitchen with dishwasher, full size fridge and you can borrow an electric induction plate for cooking. The room is big, with a curtain dividing the sofa bed and the king size bed. There are two layers of blinds to ensure complete darkness when sleeping.
The only negative thing was that my hotel room was facing the main road and so there were cars going by every 3-5 mins in the middle of the night, and I heard all the cars that went by, even at 1:00am or 3:00am while I was trying to sleep!!! The next day, I asked for ear plugs from the reception and slept so much better! I should have asked for them when I checked in.
The water temperature of the indoor saltwater pool is not too cold, but not warm. I had a good swim. This hotel is less than two years old, so everything is new, clean and bright. Lots of families with young children stayed there on the weekend I was there. A special thank you to the friendly staff especially the one who assisted me with my luggages.
GGuest UserMy stay was absolutely amazing! The hotel’s location couldn’t be better—right in downtown and close to all the fun spots, many just a short walk away. The lobby greets you with a refreshing scent and genuinely warm smiles from the staff—they make you feel right at home from the start.
I had the juiciest steak ever, and the 24-hour heated pool? Total relaxation! The only thing I’d change is the pool’s location. You currently have to walk through the restaurant and lobby (which are open to non-guests), so it feels a bit awkward strolling by in your swimsuit. A private walkway or different pool spot would make it perfect!
Overall, I had an incredible time and would definitely come back. 🤗
HHello there!We had a wonderful stay at Chateau Frontenac. We arrived early and were pleasantly surprised to be offered an early check-in with a discounted upgrade to a king bed room with a view, which was a great start to our visit.
The room itself was lovely. It is on the smaller side, but that is completely expected in a historical hotel and only adds to its charm. Everything was well maintained and comfortable.
The service throughout our stay was impeccable. The staff were attentive, professional, and genuinely welcoming. The location is unbeatable and you truly cannot find a better spot to explore Old Québec and the surrounding area.
It is on the expensive side, but if you are visiting for a short stay and want to make the most of your experience, it is absolutely worth it. I would highly recommend it for a memorable stay in Québec City.
MMatt88My sister and I just finished visiting my son in Toronto and we decided to visit Montreal. We booked 2 rooms.
We had a terrible experience at Royal York Fairmont . We got kicked out from the lobby lounge by Karen over there for voicing our concern for the service being slow.
For we had absolutely low expectations for QE. When we checked in there were 3 staff at the counter. 2 of them were engaged in their friendly conversation and one of them stepped up to help us. I thought that was totally unprofessional for the staff chatting among themselves in front of guests.
Rooms are basic and clean. The location is central. The staff has showed no warmth and attention. In Asia a hotel of this level will greet u warmly and the better one will remember your name.
Services at restaurants in Montreal are top notch. We visited some with long history and the staff took pride to explain to us the history. It is a shame Fairmont has some of best historic buildings in Canada and the staff showed no interest to highlight the history of the buildings.
I travelled a lot for me to earn a diamond member here. I will avoid staying at Fairmont and any of their member hotels from now on.
Llinlinlin_00The room is a little small, but the view is good. It is a bit inconvenient to change two elevators to go up and down the stairs. The front desk service is very thoughtful and polite, and there is a special car at the door. The location of the hotel is very convenient and quiet at night.
GGuest UserAmazing service! The service desk had text us twice to se if we needed anything, we asked for towels and they came up right away. The breakfast in the morning was delicious and tons of variety.
GGuest UserThis hotel is very clean and with great amenities. Breakfast buffet is very nice with lots of variety. Location is excellent with walking distance and close to metro, old port Montreal, Notre-Dame Basilica of Montreal. My family really enjoyed the stay at this Hampton Inn by Hilton.
__WeChat281715****Booked two rooms and overall, I was quite satisfied! The hotel facilities are new and clean, and the rooms are spacious. The front desk service was very enthusiastic. The free self-parking and charging are great for those driving, and it's also convenient to walk to the supermarket. The only minor downsides are that toiletries and slippers aren't provided, it's about a 15-minute drive from the city center, and the breakfast options aren't extensive. Overall, it offers good value for money and is suitable for families on a road trip or business travelers. Recommended!
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