The room was good, and the river view was absolutely stunning – you could take magazine-worthy photos right from your window! Cleanliness was decent too. A great bonus was having the 'Little Pig Restaurant' right on the ground floor of the hotel, so we never had to wait in line. The only real drawbacks were the limited number of elevators, leading to long waits, and the underground parking garage's low height clearance of just 1.83 meters.
Hotels in Ville-Marie,Montreal90% of visitors choose this area
GGuest User2025.07.10
✅ *Great location* — very convenient and close to shops, eateries, and public transport.
✅ *Clean and comfortable room*, friendly staff, and smooth check-in/out process.
✅ Quiet environment, ideal for rest after a long day.
❗️Only minor downside: no complimentary mineral water provided in the room — would be a nice touch for guests.
Overall, still a very good experience and would consider staying again!
#HotelReview #ComfortStay #GreatLocation #TravelFeedback
The Hilton Quebec boasts an excellent environment, blending natural beauty with cultural charm, and its interior facilities and decor are outstanding. The location is superb, right in downtown Quebec City, adjacent to Old Quebec. You can easily walk to Old Quebec, the St. Lawrence River, and Parliament Hill. The executive lounge, located on the 23rd floor, offers an even better viewing experience, with captivating cityscapes by day and dazzling lights by night. The exterior environment is beautiful, featuring a unique outdoor heated rooftop pool that's open year-round. In the summer, you can enjoy cocktails at the poolside bar. The rooms are clean and comfortable. This is definitely the hotel to choose when visiting Quebec! 👍
The hotel used cheap cotton swabs, which were completely useless. The head of the cotton swab fell into my ear. The nonchalant attitude of the hotel front desk made me furious. I spent a whole night in the pharmacy and the hospital. My child's birthday dinner was ruined by them. There was no apology or regret afterwards. What's more outrageous is that when I checked out, I found that the bill had an extra adult meal fee. When I asked the reason, they said someone asked for it and asked to include it in our 320 room fee. What kind of operation is this? I said why didn't you call us to ask. I asked who it was, and they said they didn't know. Anyway, if someone asked for it, we added it. What kind of hotel management is this? It's so easy to get breakfast for free... And I lost a black scarf in the hotel. I called halfway to ask if they found it. The front desk said yes, yes, you can come and get it anytime. I confirmed all the details of the scarf on the phone, and drove back for 1 hour to give me a gray one. ***Color blindness. This is the worst hotel experience I have ever stayed in.
Part of the hotel is under renovation, the room facilities are old, especially the refrigerator and air conditioner are so noisy. Fortunately, the summer in Quebec is not hot, so we unplugged the refrigerator and air conditioner to fall asleep. After checking in at the front desk, take the elevator on the first floor to the third floor, and then transfer from the third floor to the floor where you are staying. Speaking of the elevator from the first floor to the third floor, it shakes violently when it arrives. I was scared the first time I took it, but I got used to it later.
The distance between the hotel and the old town is not close. We parked our car in the ground parking lot behind the hotel and paid $73.9 for two days. The most satisfying thing is the restaurant on the third floor of the hotel. The price is moderate and the taste is great.
The booked king suit suite, the room size is large, suitable for family travel.
Canada does not provide disposable items by default. It is best to bring your own toiletries, especially slippers. There are no disposable slippers here. If you go to the front desk to ask for it, provide recycled foot cover (avoid the floor cold in winter)
This is generally only available at 3 pm. It is best to have an ihg member. Otherwise, you can't check in before 3 o'clock and you need to pay 25 CAD separately. When the hotel is busy, the member's late check-out cannot be used. This should be noted.
It is recommended to book a room facing the west side, and the sunset is very beautiful in the evening. If you are traveling by car, it is recommended to go to the park by the river, 5 minutes drive, there is a large green area, you can see swarms of wild Canadian geese.
Hotels in Ville-Marie,Montreal90% of visitors choose this area
GGuest User2025.11.09
My stay was absolutely amazing! The hotel’s location couldn’t be better—right in downtown and close to all the fun spots, many just a short walk away. The lobby greets you with a refreshing scent and genuinely warm smiles from the staff—they make you feel right at home from the start.
I had the juiciest steak ever, and the 24-hour heated pool? Total relaxation! The only thing I’d change is the pool’s location. You currently have to walk through the restaurant and lobby (which are open to non-guests), so it feels a bit awkward strolling by in your swimsuit. A private walkway or different pool spot would make it perfect!
Overall, I had an incredible time and would definitely come back. 🤗
I have stayed many times at the Square Phillips, a hotel owned, I believe the same group. I assumed that the Appartement Hotel would be similar. I was disappointed however.
Although this one night stay was okay, the room carpet is in need of refreshing. My travelling companion felt that the bathroom was not adequately cleaned. In short, the price made the one stay acceptable, but I certainly would not stay for a longer period.
Give the river view room on the upper floor, the view is good.
The room is fully equipped and the bed is very good. It should be a university next to it, and there are many students staying on weekends.
There is free parking, you can drive in and out of the parking lot and swipe your room card. After you check out on the last day, you will leave a room card. After swiping the card out of the parking lot, you can put the card in a box of the road gate.
Equivalent to a resort, the giant wooden house is very classical, the surrounding environment is value for money, unfortunately the indoor swimming pool is under maintenance, looking forward to the next time
Very Good
106 reviews
8.4/10
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per night
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6.5/10
GGuest UserThe toilet was clogged. Our key cards kept malfunctioning, and we had to get them reset several times to access our room. The facilities felt a bit worn. On a positive note, we were able to keep the same room. The beds and pillows were comfortable, the included breakfast was comprehensive, and the air conditioning worked very well.
GGuest UserReception was very kind and professional. Breakfast has wonderful and slight changes in selection everyday. The pool was very small but we enjoyed it. The room was very clean.
GGuest UserMy stay was absolutely amazing! The hotel’s location couldn’t be better—right in downtown and close to all the fun spots, many just a short walk away. The lobby greets you with a refreshing scent and genuinely warm smiles from the staff—they make you feel right at home from the start.
I had the juiciest steak ever, and the 24-hour heated pool? Total relaxation! The only thing I’d change is the pool’s location. You currently have to walk through the restaurant and lobby (which are open to non-guests), so it feels a bit awkward strolling by in your swimsuit. A private walkway or different pool spot would make it perfect!
Overall, I had an incredible time and would definitely come back. 🤗
AAnonymous UserThe service was truly wonderful — the staff were warm, attentive, and made the entire stay feel effortless and relaxing. The location is ideal for exploring Old Quebec, and the hotel’s charming atmosphere really enhances the overall experience. The little shop inside the hotel is also a lovely bonus — beautifully curated with quality local items, perfect for souvenirs or small treats. I would absolutely recommend staying here to anyone visiting Quebec!
GGuest UserStaying at this hotel for the third time. It is especially recommended for those who need to take the train, because the central station is connected to the back door of the hotel. The hotel's location is within walking distance to the old town and shopping streets. The hotel bed was very comfortable.
Llinlinlin_00The room is a little small, but the view is good. It is a bit inconvenient to change two elevators to go up and down the stairs. The front desk service is very thoughtful and polite, and there is a special car at the door. The location of the hotel is very convenient and quiet at night.
LLittleMoonMoonGreat hotel with super affordable prices. They provide free breakfast, welcoming drinks and apples! What a surprise! The room is big, with comfy bed, desk, sofa…everything you need. With free parking lot as well. Better than the 4-star Hilton hotel nearby lol
SSwaggyzhuThis hotel offers great value for money. The room rate is reasonable, the facilities are complete, and the environment is clean and comfortable. The bed is a bit small, a bit cramped for two people. The front desk service is very enthusiastic, and the check-in process is very efficient. The hotel is a 15-minute drive from the old town, and the breakfast selection is rich and of good quality.
LLivyC75The hotel room was very spacious and well-designed with a large comfortable bed. There’s also a sauna with a beautiful view of the city skyline. The location is just north of Berri-UQAM station which makes travel convenient, although the area itself isn’t particularly safe and during the summer months, it’s clear there are a lot of individuals suffering from homelessness, addiction, and mental health struggles who use the surrounding neighbourhood parks to hang out. The hotel staff were generally helpful although there were a few times we made requests to the front desk that needed following up. The amenities in the room itself felt very well-maintained. One downside was that there was no free bottled water provided and we had to buy water from the shop in the hotel lobby, which was heavily overpriced and we thought it was a bit ridiculous considering the price we were paying for the room. Overall, would recommend as it is a cheaper hotel than others but this comes with a price in terms of area safety and amenities provided by the hotel.
MM252069****The Hilton Quebec boasts an excellent environment, blending natural beauty with cultural charm, and its interior facilities and decor are outstanding. The location is superb, right in downtown Quebec City, adjacent to Old Quebec. You can easily walk to Old Quebec, the St. Lawrence River, and Parliament Hill. The executive lounge, located on the 23rd floor, offers an even better viewing experience, with captivating cityscapes by day and dazzling lights by night. The exterior environment is beautiful, featuring a unique outdoor heated rooftop pool that's open year-round. In the summer, you can enjoy cocktails at the poolside bar. The rooms are clean and comfortable. This is definitely the hotel to choose when visiting Quebec! 👍
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