The hotel is close to the airport, so the noice from flights can be bothersome for someone who is light sleeper like my husband. Also, I did not know that if i book through trip.com, i don’t get to enjoy my hilton honors benefits, which is surprising. I do generally book through agency for business travel and this is never a problem
There is no night light in the room, and the lights in the bathroom and hallway are reflected on the two beds through the full-length mirror. People who are sensitive to light will be uncomfortable.
Hotel facilities are very new, 5 or 6 minutes from the airport, very convenient, the airport bus is half an hour, you can register at the front desk in advance, the car may be opened in advance. The front desk service was very good. The original 6:20 car just drove away at 10 minutes. The waiter immediately helped to call the car back to pick us up. Thank you very much.
Hotel wouldn't honor the breakfast that was paid for during booking, even though it was clearly on the receipt. Also, the thermostat in the room wasn't working, stayed on 80 degrees the whole time.
Hyatt Place Kent Narrows Hotel and Marina is a waterfront hotel located at the center of historic Fishermans Village. This contemporary property features spectacular full water views from its Lobby and Event space and from over 60 percent of its guest rooms. Kent Narrows is the gateway to the Eastern Shore and is the perfect place for a weekend Chesapeake Bay escape of part of an extended vacation. Our Event space is ideal for both a meeting or your special event.
This was a decent budget hotel provided you stay in the updated premium rooms until they stopped airport pick up shuttle services which also used to drop one off at the nearby MARC AMTRAK Station. Though an older motel, staff was the best. I have used this for the past 3 years. Staff is very good at their work and have a smile.. Always.I hope they return their shuttle service. Even if it is for limited hours.
I came to attend the World Bank Annual Meeting. The price of a four-star hotel in downtown Washington soared to $700 per night, so I chose to stay in Silver Spring. I didn't expect it to be so convenient here. It's very close to large shopping malls and outlets, and the hotel facilities are very good, and the breakfast is excellent.
The location of the hotel is a little far from the city center and the beach. The satisfaction is that the parking is free, the room is clean, the front desk service is very good, the restaurant breakfast service is slightly worse, the waiter is serious...
Facilities: Not bad, the location is a bit biased, it is not easy to take a taxi to the airport in the morning
The air conditioner blows directly on the bed, the sound is a bit loud
Hygiene: clean
Environment: From the design can see a little sense of age
There are a lot of breakfast people, it is recommended to eat off the peak
Service: Service attitude is quite satisfactory
Except for the last night at four o'clock in the morning, the TV was turned on by itself. It couldn't be turned off. It was a little scary. A picture taken on the balcony was attached.
Great
118 reviews
9.1/10
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5,9/10
KK1KiPet friendly hotel is a great thing. There seem to be fewer and fewer of them these days or ones changing up and becoming ones that no longer accommodate those with pets. So huge plus there. Wish the other guests with dogs would really just do better and clean up after their dogs like we are supposed to. Also wish guests with and without animals would cleanup properly after themselves and stop the unnecessary disgraceful littering. It’s such a horrible trait on a person and you can’t blame staff here for that at all. They can’t make them stop and follow all these littering folks around. It’s quite ridiculous when you see the proximity of a trash can to where and what some of these guests throw out onto the ground or leave out expecting house keeping is responsible to take care of what in my opinion is a ridiculous amount of trash that they can easily take to the dumpsters or even put into a trash can. Let alone just bag it up nicely at all if they are going to do that since they help attract rats to come by before well it’s what they look for. Again can’t blame staff or management for this. They try to enforce it and us guests who do our best and take responsibility do speak up, but there’s a reason they do this and it’s just high hopes that maybe something they hear other guests around them say will embarrass them or wake them up enough to do better and treat the staff and their fellow guests with the same respect they think they are due. House keeping is still on point coming by most days of the week and you can always pop by the laundry room or find them around during their shift and go grab what you need from them yourself. Also at the front desk most commonly needed amenities like toilet paper, soap, towels can be sleep for whilst they are off if you happen to need something or even a plunger. Just be kind and return items like plungers or brooms etc. if you borrow them. Don’t make the staff come to you looking for it. Location well hasn’t changed and you’ll be right by the main highway exits with easy routes to them and directions to me aren’t hard everything is close by when it comes to food, shopping, car services, delivery, things to do since you’re close to the city if you’re from out of town or just want to have a night out. Fast food spots and a some more restaurant type spots are within walking distance with most of the fast food being extremely close so if you are without a vehicle and don’t want to order delivery you can walk and gas stations near by as well that supply a little more than you’d find at most since their location is by the hotel. You can find yourself some shampoo, soap, tooth brushes, hats and gloves, dog/cat food even cat litter, coolers etc. and within walking distance. Over all it’s still good to me and if you plan to stay a while you get to know and consider those around you who also stay long your neighbors and everyone tries to help one another out those of us that do interact respectfully at least. Can’t say some things don’t go down, but that happens anywhere especially if you intend to stay for a decent amount of time you’re going to witness some things, but police are on point and helpful if it’s ever necessary to have them come by and they also come by to make sure things are A OK even when it just assumed something has happened and it was mistaken so that’s always a good thing. CCTV exists here and if needed as said the police come and access and address situations quickly as far as I’ve noticed and they are from experience more just about keeping everyone safe and subduing and ending any situation at hand without having to go as far as arrests unless necessary or provoked violence. I like that I can feel safe that there are many cameras around and even security during the late night and early morning keeping their eyes peeled to make sure we are safe. 👍🏼👍🏼
GGuest UserQuite good, staying at one o'clock in the morning, the bed is a big decoration and a little modern. The downside is that the breakfast at the restaurant was very poor. I walked two blocks to eat breakfast. Suitable for temporary stay for one night
GGuest UserThe good news is, the rooftop restaurant is very nice with beautiful views, a lively bar and imaginative cocktails plus good food. The hotel room we had was a bit run down. The tub didn’t drain properly, the makeup mirror was smudged, the pillowcase had a hole, and the room just seemed tired. It needed a chair. Other than the bed, there wasn’t any place to sit. I think there’s hotel needs a refresher.
GGuest UserThis hotel is very satisfying. Great location. The staff , from the front desk to the maids are very helpful and kind. There is plenty of shops, places to eat and entertainment for the entire family surrounding this hotel. The rooms are clean and well maintained.
SSimaThe beds are too thin,skinny,literally u sink in when sleeping and bed bugs not your faulty but people don't like to shower so pls spray after every visit,I sue to come every weekend but I had to slow down bcoz of those reasons n Rochies
SSmithThe services was awesome the hotel was clean and very cute the customer service was everything i really enjoyed my stay and you stay there again.
GGuest UserFor the most part my stays are usually pretty decent...my last 2 stays NOT so...my last stay 4/2-4/3 was NOT good at all...very uncomfortable.alot of grit and throughout the floor BUT MOST NOTABLY I spent most of the evening chasing roaches of all sizes...I informed the am customer service personel.she informed me that a possible refund may happen and she would inform management BUT there has yet to be any kind of a ton taken to date? At least NONE that I am aware of? Also my Stay 3/21-3/23.The wknd prior my I had key issues which resulted in the switching of my room at the last minute.the room was NOT entirely Sanitary.i ended up purchasing cleaning supplies of my own so that I may be comfortable.the shower was partially disabled and the heating unit wasn't functioning properly.