We stayed at Red Planet Davao for 2 nights. Overall, the hotel room was clean, and we appreciated how nice and accommodating the front desk staff were during check-in. The location and cleanliness made our stay comfortable.
However, we had one issue during our first night. I had a sudden gout flare-up when we arrived, and the pain became unbearable to the point that I couldn’t walk. My partner had to go down to buy medicine and dinner for us. Since only one key card was given at check-in (which is also needed to keep the room power and aircon on), he asked the front desk for another key. Unfortunately, they said only the person whose name was under the booking could request it. Even after explaining that I could not walk due to a health issue, they still required my signature first. He had to go back upstairs, get the paper signed, and then return downstairs again. In an urgent situation, this process felt very time-consuming and frustrating.
My suggestion for improvement would be to proactively offer two key cards when two guests are checking in, instead of waiting for guests to request it. Also, in urgent health-related situations, I hope the staff can show more flexibility and understanding.
Despite this experience, the room itself was clean and the staff were polite. With better handling of situations like this, the guest experience would be much better.
I think this hotel stay could use a few improvements for better guest comfort. Arriving late in the evening, I was greeted and given all the necessary information. Upon reaching my room, I tried to find details about my stay, such as meal times, as I had booked a Deluxe Room with Club Access. However, there was no information in the room regarding how the club worked. So, the next evening, I went to the club at the last minute because I found out they were closing the buffet, but I could still grab something. I do appreciate the hotel's efforts to implement eco-friendly solutions. As always, the service was the best.
If you are early before 2pm they won't allow you to enter the hotel. we tried to enter 3 times because we arrived early but they are strict to follow their check in time. good location because it is near the mall and other places to visit. they need to improve their customer service. My kids are excited for the swimming pool because they see it on the post of the hotel that they have it but when we ask for where the pool is to go for swimming they say it's not available and said under maintenance. We don't know if they don't like us to use it because we saw the pool and it's ok. They are disappointed. Check in again probably not? maybe if they improve their service. Need to maintain also the facilities and amenities.
I had a really wonderful and joyful staycation here. The place is exactly as advertised. The place is clean, comfortable, and well prepared. The sea view from the room is beautiful and perfectly matched the relaxing ambience of the place, which made the stay even more enjoyable. The location is also convenient with easy access to public transportation. The host was very accommodating and easy to reach whenever needed. I would happily recommend this place and would love to stay here again.
The Location is good, very accessible to Malls and other locations. The Condo is Neat and Clean, very spacious, nice view. We’re comfortable and have peaceful stay. Overall excellent!
In the center of the city, there are 7-11 when you go out, there are bars and American restaurants in the courtyard, and San Pedro Church is also very close.
The decoration style is close to Chinese folk customs, and the overall is relatively comfortable. There is nothing to say about the service in the Philippines. The waiters always smile and try to help you solve all problems.
I found an open market nearby on the Baidu map and feasted on durian and mangosteen.
Special reminder that currently all places in Davao are non-smoking, indoor and outdoor are banned, and durians are also not allowed in the hotel.
Experience the perfect blend of luxury and convenience in this meticulously maintained 1-bedroom premier suite. Located in the heart of Davao's vibrant business district, this unit offers a sophisticated urban retreat for business travelers and staycationers alike.
Just few meters from the city’s premier lifestyle mall, you are steps away from world-class dining, boutique shopping, and entertainment. The unit features a queen-sized bed with premium linens, a dedicated workspace with high-speed fiber Wi-Fi, and a fully equipped modern kitchen. Guests enjoy exclusive access to resort-grade amenities, including a crystal-clear swimming pool and a professional fitness center. Whether you're here for a meeting or a weekend escape, enjoy a seamless, top-tier experience in Davao’s most coveted location.
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AAnonymous UserI had a really wonderful and joyful staycation here. The place is exactly as advertised. The place is clean, comfortable, and well prepared. The sea view from the room is beautiful and perfectly matched the relaxing ambience of the place, which made the stay even more enjoyable. The location is also convenient with easy access to public transportation. The host was very accommodating and easy to reach whenever needed. I would happily recommend this place and would love to stay here again.
HHyunwoo junThis is a very secluded area which is why I liked it so. If you want crowds then go to Boracay but if you want a beautiful beach with more privacy then this is your paradise getaway. The staff is very friendly and attentive and the owner is extremely caring. I loved this place and the view is like Hawaii Maui. Be aware that the beach is going down a mountain so there are lots of stairs to climb. Also I loved the Peacock’s that roam there. This is a perfect Anniversary vacation
AAnnieztIt is both a hotel and a restaurant🍴 The location is very good, close to a main traffic road, and it is very convenient to go anywhere by car. The hotel has a very beautiful small courtyard with an antique interior. There are several breakfast sets to choose from. It is very nice to sit at the dining table in the courtyard in the morning and enjoy breakfast😊 It is clean and the service staff is also very good. Because my flight was leaving at night, I applied for late check-out and added 500 pesos.
When traveling to Davao, I highly recommend the Big House Hotel🏨