Excellent structure for the location, beautiful view of Talamone, clean and well organised. The sea was a great disappointment, murky water, non-existent bathtub because it was covered in mountains of algae. At the reception they made me pay the tourist tax at a higher price than the amount they had told me the day before.
We have booked it spontaneously.We were very late in the hotel.Unfortunately the poster could neither speak German nor English, but the lady was very friendly, helpful and very nice on the day service.We were very positively surprised when we were the room entrate.Rooms and bathrooms were very well equipped. Bed was also very comfortable. Our rooms were with terrace ,You can smoke on the terrace. Finally we were very satisfied and would book again at any time. Thank you for everything.
Posto incantevole, vista pazzesca e pace dei sensi. Il personale è gentilissimo, abbiamo anche cenato al ristorante Rocca d’Orcia Grill, eccellente. Torneremo molto volentieri. Grazie per tutto!
Absolutely beautiful and romantic and everything we could had hoped for. In nature and surrounded by the beauty of Tuscany. An awesome pool and swim area. Stunning surroundings, comfy rooms, lovely breakfast. Shuttle into Cortona regularly or as you request it. Just lovely! What I imagine was an authentic Italian experience. Really wish we had more time here. Please make more options for vegan guests, but I must say the soy mylk cappuccino was absolutely delicious
It’s a beautiful monastery! Very nice frescos in the chapel. It is huge with a garden and grapes. The sunset from the breakfast corridor is insanely gorgeous. Breakfast is very delicious. The pastries are all made in house. Grape pie is great. The jams are made in house and taste fresh. Service is hospitable. Room is small but clean.
Great village strategic location to visit both the Lake Bilancino and the Autodromo of Mugello.
The hotel is well organised, the staff is friendly, the cleaning of a good level.Prices in average, I advise anyone who wants a short break in the Barber area.
We'll be happy to come back, thank you.
🌅 Set on Italy’s picturesque Tuscan coast, Livorno is a city where sea breezes meet old-world grandeur. If you crave a magical sunrise or sunset over the water, GH Palazzo Suite & Spa will sweep you off your feet with a fairy-tale panorama right from your window. The fabulous food, personal service, and grand history seal the deal—this hotel promises an unforgettable vibe and access to all things Livorno.
Location-wise, GH Palazzo Suite & Spa sits on Viale Italia, 195—steps from local seafood restaurants, lively squares, and the city’s famous seafront promenade. Getting here is a breeze; you’re minutes away from central attractions and the shore.
Staff here are friendly and attentive, adding a warm touch to the stay. The hotel’s historic charm is perfect for snapping those coveted sunrise scenes—try the lobby for classic elegance or the rooftop for a true “insta-worthy” golden hour.
Early booking on trip.com gets you the best rates and room selection—look for suites with sea views! For the perfect Livorno itinerary, combine hotel R&R with a walk to Piazza Grande, a seafood lunch by the harbor, and sunset shots at Terrazza Mascagni. #Livorno #GHPalazzo #BeachHotel #SunriseSunset #Tripcom
Very Good
58 reviews
8.3/10
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8.3/10
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GGuest UserThis is my second time staying at this hotel. Its biggest strength is definitely its proximity to the city center, just a stone's throw from the beautiful Piazza San Marco. Kudos also to the receptionists, who are professional and very friendly. It's my go-to place whenever I visit Florence, I highly recommend it!
GGuest UserI had a very pleasant stay at this hotel and overall it was a great experience. One of the best things about it was the location. It was very convenient and made it easy to get around, whether for sightseeing, shopping, or finding places to eat. Everything I needed was close by, and the area felt lively and accessible, which made the trip much more enjoyable.
Another thing that stood out was the cleanliness of the hotel. The room was very clean when I arrived, and it was clear that the hotel takes good care of its facilities. The bed was comfortable, the bathroom was spotless, and the common areas were also well maintained. A clean and tidy environment always makes a big difference, and it definitely helped me feel comfortable and relaxed during my stay.
The staff were also one of the highlights. Everyone I spoke to was polite, friendly, and very helpful. They were happy to answer questions, offer assistance, and make sure guests felt welcome. Their positive attitude created a warm atmosphere and added a personal touch to the whole experience. It is always nice to stay somewhere that values good service, and the staff here really helped make the visit smooth and enjoyable.
I also appreciated the local recommendations provided by the staff. They suggested nearby restaurants, cafés, and places to visit, which helped me experience more of the area beyond the usual tourist spots. Their advice was useful and showed that they genuinely wanted guests to have a good time, not just at the hotel but in the surrounding neighborhood as well.
Overall, I would recommend this hotel to anyone looking for a comfortable and convenient place to stay. With its excellent location, high standards of cleanliness, and kind, helpful staff, it offers a very positive experience. I would definitely consider staying here again in the future.
HHaidanmeimeiThe hotel's location is great, very close to the train station with many Chinese restaurants nearby. Since I had an early train, the front desk was kind enough to prepare a breakfast box for me. The room key was quite unique, though a bit heavy, so I left it at the front desk when I went out. On the downside, some parts of the hallway had stairs, which was inconvenient with luggage, and the room wasn't soundproof.
格格Right next to the highway exit, the hotel has an internal parking lot. It is recommended for those who need to stay at THE MALL to take a rest. The Italian bed is too small, so I put the mattress on the ground for fear of falling under the bed. The restaurant environment is very good, but there is nothing to eat, coffee, milk, bread and the like
GGuest UserFirst off, great crew at the front desk. Whether it’s answering my calls requesting the ironing board, or calling a cab for me the day of my departure, they were always available and willing to help.
The issue is they might have overdone it in one instance when I put a note on the room door before leaving asking not to be disturbed and came back to see someone had gotten into my room, changed sheets and towels + “arranged” my stuff. Nice intention but got me confused looking for certain things.
The gym was also a little disappointing: tiny, very limited equipment and only fit for one person at a time. It’s really a space to do yoga and stretch, with one treadmill. But it helped nonetheless.
The real elephant in the room was the location. I found this hotel looking for a place in Florence and this is very misleading from the booking platforms. The city is Prato, there are no Ubers, public transit tricky to navigate (walk 10-15 minutes + take 2 buses and a train to get to Florence in a trip that totals 1h30 min on average) and taxis are rare + expensive (the cheapest I paid was 50€ for a 13 min trip to the airport). Not to mention most taxi drivers are clearly scamming you because they know you’re desperate, turning off their meters and asking you to pay cash.
Overall, not my most memorable experience and would only recommend if you’re staying in Prato. If you plan to visit Florence and are tempted to book a cheaper hotel north of the city, think twice.
GGuest UserThe staff was excellent, but the bathroom was poorly maintained (the toilet leaked, and the shower tray edges were dirty and poorly sealed). The room's interior soundproofing was terrible; we were woken up several times by noises from the hallway.
I wouldn't stay here again.
GGuest UserThe hotel is older, but its well maintained, clean, and the staff provide excellent service. I’d definitely stay there again if I were visiting Sienna. It’s the closest you can stay without entering the ZTL, and walking distance from the Duomo.
GGuest UserIt's not far from the train station, and the location is good. The room was quite clean.
There are no staff working here, so check-in is self-service. The signal reception is slow, the procedures are complicated, and it needs to be done online.
Because a city fee was required for check-in, they sent me a link via email asking me to enter my personal information. I paid via PayPal using my credit card information. After the trip, I discovered that my credit card had been fraudulently used. This was the only time I used this credit card to pay by entering my information during the entire trip.
While it's unclear how my information was leaked, or It may also be leaked through some free WiFi networks. I urge everyone to be careful when making payments. Use more secure payment methods.
GGuest UserThe location and the view is nice, but the location is very remote. Without a car you don't move from there. Parking for a bigger car is okay, if it isn't to low as the access to the car parking is on the hill. Access to swimming pool was fine, but to cold wheater to use it:-( The garden is treated well.
The room Camera Superior Montevettolini big an you have a table and kitchnet what it makes it to a superior. But the bathtowels are for this kind of B&B just funny.
The bathrooms is new renovated and works everything fine.
Not understandable is how a B&B Bed and Breakfast, sells me this room with a Breakfast rate and doesn't want to serve breakfast. They wanted to extra charge the breakfast with some real unrealistic dish prices.... So Trip.com confermed me with breakfast, the B&B told no breakfast. The solution was found by Trip.com with a refund. But that shouldn't be like that, my luck was that I was with my car there and could move anywhere to go and eat. A good coffee, a nice cornetto a little bit of cheese and ham, butter, yoghurt, fruit and cereals is a must for a B& Breakfast!
The price range after I now without breakfast is far to high, for End of September and for sure I won't recommend to go there for others. It was my first and last time at this place.
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