Pet Friendly Hotels in West Midlands, United Kingdom

We chose this hotel, about a 30-minute drive from home, for a one-night stay so the kids could go swimming. They were so excited before we even left. After checking in, we rushed to the pool, only to be told that children weren't allowed after 6 PM and could only use it after 9 AM the next morning. However, check-out was at 11 AM, which left very little time. So, I contacted Trip.com customer service to request a late check-out. During the first call, the hotel said they would charge £10 per hour for late check-out. We expressed our dissatisfaction, and thanks to Trip.com's proactive coordination, the hotel finally agreed to a free two-hour late check-out for both rooms. The kids had a fantastic time the next morning, which was a huge plus. The hotel is newly renovated, and the overall facilities are quite good for a UK hotel. Dinner was also decent, though the steak was a bit disappointing. Luckily, the waitstaff were very friendly and didn't charge us for it. IHG's service philosophy was generally well-reflected. However, the hotel seemed a bit understaffed. There were only two people at the front desk, so checking in required a bit of a wait. After check-in, no one showed us to our rooms, and the layout was a bit confusing, making it easy to get lost. I hope the hotel can improve in this area in the future. Also, it would be even more appealing if they could add some family-friendly room types.

This hotel was beautiful. I came for my graduation and this was the perfect spot for us. The receptionists were so nice and welcoming. Each room had a view into the stadium which was amazing for my parents who hadn’t seen this before! I would definitely recommend!

Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa. However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience. There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance. Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared.

I had a very pleasant stay at B&B Hotel Birmingham. The hotel is conveniently located, making it easy to access the city centre, public transport, shops, and restaurants. It’s a great choice for both business and leisure travellers. The room was clean, modern, and comfortable, with a good bed and all the basic amenities needed for a short or long stay. The bathroom was tidy and well maintained, and housekeeping did a good job throughout my stay. The staff were friendly, professional, and helpful, always ready to assist with any requests. Check-in and check-out were smooth and efficient. The hotel also offers good value for money compared to other hotels in the area. Overall, B&B Hotel Birmingham provides a comfortable, affordable, and hassle-free stay. I would definitely recommend it and would consider staying here again in the future.

Located on part of the Birmingham University campus in Edgbaston so good location for academic conferences / visiting the university, also short distance to dental hospital, cricket ground, tennis centre etc. Plenty of free parking including blue badge and EV charging. Check-in was quick and efficient. Angela, who checked us in, was friendly and helpful. There is a large bar which serves smaller meals throughout the day and also a restaurant in the evening. The bar food was average price for hotel food (£12+ for sandwich with some soup)  and average quality. Room was clean and tidy, with modern decor. It was very spacious and well equipped with seating and table, ironing board, plenty of pillows, pod coffee machine and plenty of coffee pods, tea bags etc. Black out blinds worked well and there was minimal noise from other rooms / corridor. Would definitely stay again if in the Edgebaston / Birmingham area. 

I usually book this hotel like every 2-3 months whenever I come to coventry but this time it felt like a bit awkward due to staff behaviour. I just wanna clear ‘The lady’ who checked me in was really nice, sweet and professional with what she’s doing, however the morning staff wasn’t very polite as I had already paid for a late checkout because I wasn’t well that night and couldn’t rest properly, yet the staff still called me without first double-checking with their team which shows there’s no communication. I was unwell and asleep when they called, and instead of apologising for the mistake, the lady hung up abruptly.  On top of that, the housekeeping staff opened my room door without knocking first and again there’s no apology. They opened the door and only then said “hello,” which was extremely uncomfortable and unprofessional.  Overall, the lack of communication, manners, and respect for guest privacy really affected our experience and I’m I won’t come back here again.

The receptionists provide great service, along with the waiters in the restaurant. The rooms provided everything you need and more. The beds were extremely comfortable. We cannot fault the food at all. The dinner and breakfast were both extremely tasty, cooked to perfection and brilliantly presented. The only downfall was on checkout when we were asked to pay for our child's dinner, even though we had booked half board for 2 adults and 1 child (3 guests) but hopefully getting this resolved. Apart from that, we would definitely recommend this hotel.

The check-in process was very easy. Friendly check-in staff behind the counter. Clean room. Nice location however, room was very cold (no heating although there are central heating available in the rooms. Hot shower, clean towels and beddings. Only 1 pillow. TV in room. Only 1 lift in operation.

Despite the negative reviews on Google, check-in was smooth and the receptionist was generally friendly. The cleaning staff also greeted me pleasantly inside the hotel. Also, like all Travelodges, the sign is large, so it's easy to find. There's a Tesco next door, so food is readily available, and the shopping mall is nearby, so you shouldn't have any trouble finding something to eat or drink. As for the room, it was generally clean. However, there was sound leakage from above, below, and both sides, so it wasn't quiet. This can be a problem for some people and at other times, so earplugs may be necessary if it bothers you. My only complaint was with the bathroom; the sink was closed, so the water wouldn't drain. It was a bit annoying that hand washing and toothpaste had to be left to collect, but it was within acceptable limits. Overall, I'm satisfied!

The hotel is very beautiful, big and the service is very good; check in is very convenient, you can take the  room card immediately when you arrive at the reception; the room is large, clean and comfortable; It is worth praise that the hotel provides free parking, which is really good 🤗🤗 I like the hotel lobby and garden the most. It’s so beautiful. Remember to take more pictures and leave good memories. 🤗🤗