We read the reviews and knew it was above a lively pub, and while there was noise as we were checked in Steve and Louis let us know they’d do their best to have the noise level lower by around 11pm, and they did. The pub and restaurant look lovely but we didn’t try this time around because we had previous plans and reservations. Interested to try next time. The room was lovely, quaint and historic, the bathroom was spacious and clean. We would definitely recommend (please know there’s loud noise possible but it dies out later so it was perfect for us ) and we would definitely stay again! Absolutely stellar service!
A truly wonderful hotel with amazing facilities, comfortable rooms, 2 lovely bars/restaurants and a first-class spa! The staff at this hotel are truly wonderful and an asset to the hotel!
I only booked for one night to break our journey to North Wales from London, so my expectations were not that high, I just wanted a bed for the night.
The location was within walking distance from Shrewsbury station, down a small alley off the main shopping street. I didn't realise it would get quite noisy, and there was actually a band playing in the pub the night of our stay - our room was directly above it! So we went to bed late! For some this could've been a disaster, but saw the funny side and at least the band were playing songs I liked, and I travelled with ear plugs so did manage to get to sleep. The room was well equipped, comfortable & clean besides this.
I had booked breakfast but due to not realising what time it would start from and having to be on an early train, actually couldn't stay for it. To compensate the lady who checked us in kindly offered to make us lunch instead, so we had some sandwiches, nuts, crisps and snacks from the bar to take with us, which I appreciated, as I was travelling with my young son.
Where to begin with this one?
Firstly i requested to cancel as i was coming down with COVID like symptoms. Ramada Telford seem to not mind that though, so that request was denied (no offer of another stay, or partial refund, nothing).
Felt better day of, and decided to travel. On check-in (nor on the website, photo attached) i wasn't told anything about the pool being out of service. Turns out it was. No offer of a full or partial refund. Nothing. Luckily, Trip have stepped in with a good will gesture.
Spoke to some people (named below) by email afterwards and basically told ”nothing they can do” and ”it's trip's fault” that the website didn't reflect that their pool had been out of action since DECEMBER.
Awful customer service, facilities not available. AVOID AVOID AVOID!
Specifically bad service via email: Lis Frost & Richard Bowen
Clean, comfortable hotel in a very good location for the train and shopping centre. A small but reasonable gym and a bonus to have the swimming/sauna facilities although the pool and jacuzzi were a little on the small side so often quite full. Staff were friendly and helpful when approached.
Parking charges seemed a little expensive which was a bit of a put-off for driving there and the walk-in shower wasn’t great as water got all over the floor because the glass piece wasn’t really long enough to contain the water.
Overall, a very pleasant stay and would stay there again if in the area.
Spent first night in noisy room with less than satisfactory plumbing. We were upgraded to a minimise for night 2 - excellent customer.er service. A great historic building that was lacking soul as bar was closed.
With a stay at The Castle Hotel in Bishops Castle, you'll be within a 5-minute walk of Bishop's Castle Town Hall and Bishops Community Hospital. This inn is 0.2 mi (0.4 km) from Bishop's Castle Library and 1.5 mi (2.5 km) from Shropshire Hills.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this inn include an arcade/game room and a picnic area.
Stop by the inn's restaurant for lunch or dinner, or grab snacks at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
Stay in one of 12 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided daily.
This is a lovely place, we stayed in the ‘cottage’ which was more like an annexe building and it had two rooms of which we occupied one. The room was good, we enjoyed breakfast in the dining room and the breakfast menu had a lot of choice too which was great. There were options for a full English style breakfast, but also options for cereals and fruits etc. We decided to try dinner at the hotel one evening and we were extremely happy with our choice. The food was excellent quality and very enjoyable. The hotel is a short walk into the centre, very close to the castle which is worth a visit and you can see the castle from the road you walk on from the hotel to the city.
Very good quality and cheap, the room is large and the facilities are complete. Clothes can also be ironed.
Very Good
101 reviews
8.0/10
Price from
€ 55
per night
Check Availability
See All Pet Friendly Hotels in Shropshire
Latest Reviews for Shropshire Hotels
See all
9.0/10
Great
GGuest UserNo choice of cooked breakfast , no room service on first day and had to ask for clean towels, no shower gel- shampoo as advertised, dangerous exit on to highway - needs mirrors, faulty light switch for bathroom which was replaced after 2 days
GGuest UserExcellent stay.
Made to feel very welcome.
Enjoyed the picnic basket breakfasts and dinner the restaurant.
I will definitely stay here again!
AAnonymous UserThe hotel hostess Juliet was very enthusiastic and helped us plan the walking route. The location of the hotel is excellent, and the iron bridge is outside the window.