La verdad es que todo estuvo estupendo. Nos encantó tanto la parte del hotel como la del balneario; estuvimos muy cómodos y agusto. La habitación era preciosa, la cama muy cómoda y el baño estaba perfectamente equipado. Los alrededores del hotel son preciosos y el parking es amplio, disponible a cualquier hora. El personal fue muy amable en todo momento.
El balneario cuenta con todo lo necesario para disfrutar de una hora de relax.
Lo único que no nos gustó fue que, en toda las páginas web de reservas, aparece que el desayuno cuesta 8,50 € por persona, pero nos cobraron 12 € por persona. Sería recomendable que actualizaran esa información.
Excellent hotel. Great staff. Great room. Well soundproofed, black out curtains and air-con that actually gets cool and hot enough, which is rare in hotels these days. The cosy room was bigger than expected and plenty big enough for a couple.
This hotel is okay for a transit stay, but it's located in an unappealing commercial area. There are only two elevators for a large number of rooms.
The room itself is very comfortable and welcoming.
The main issue I had was with breakfast: if you only want a croissant (not everyone needs a full buffet for breakfast), you still have to pay 12€ and access the whole buffet. Even though the buffet is just a few meters away, the bar staff couldn't get a croissant because they said, 'it's a separate service.' I've never encountered such an absurd situation. We were only able to get coffee, which, by the way, was very overpriced.
The night receptionist was particularly friendly, but check-in took a very long time, even though we were the only ones arriving at that moment.
The mattress was deformed, causing you to roll to one side of the bed. The breakfast buffet was very limited and basic for the price they charge (€20). The advertised breakfast offer of €12.95 is only valid if pre-booked; simply being a guest and wanting breakfast that morning isn't enough. And a tea or coffee costs €2.50. All in all... never again.
Staff were really friendly and accommodating. A bit further out from city centre than initially anticipated and not in the nicest part of the city but fairly accessible from the local metro station.
The location is super convenient! The hotel is right above the metro, train, bus, and tram stations, making transportation a breeze. It's next to the stadium, and across the street, you'll find Burger King and Popeyes. The city center and the Puppy (Guggenheim Museum Bilbao) are only about a 20-minute walk away.
Room is clean and tidy, and people are very nice to you, breakfast is good, too, etc. I will stay at this hotel next time. Thank you for your services.
這是一家公寓式酒店,坐落在英國公司旁邊,有地鐵去火車站和汽車站,非常方便。樓下和附近很多餐館。英國公司6層有大型超市可以購買各種食物。這家酒店沒有前台,但是有24小時在線前台。唯一不足的地方是預訂後,沒有收到任何郵件通知怎樣check in。所以我們去酒店門口,按門鈴接通酒店在線服務,給我們發了郵件,給了進門密碼。然後需要在線check in, 可以用郵件的連結或者有check in機器。check in 需要拍預訂者的證件和自拍一張。然後需要填寫所有入住者的證件訊息。check in 後會收到房間號和密碼。進房間後,有welcome gift, 裏面有水等小食。非常貼心。可以下載酒店的app, 就可以用手機開鎖,非常方便。強烈推薦!
At this time, the weather in this place is still very good. If you have the sun, it will not be particularly cold. You can wear a long sleeve, but once it rains, it feels particularly wet and cold. The weather is very good. The hotel is right next to a road, and sometimes the sound of road cars will be heard. Everything else is fine.
It was walking distance to the big mall and it was easy to get a public transport.The receptionist was helpful and polite. The room was clean but unfortunately me without electric kettle if ever one need hot water at night.
Very Good
83 reviews
8.2/10
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8.1/10
Very Good
GGuest UserThe best that has the hotel is the staff that is willing to go the extra mile to help. Charming and helpful. The location is foos as ir is just opposite to the tram station that foes into downtown. The rooms are autere. Lacks som drawers and the closet is unconfortale. No nigth side table, just a tiny plank of wood were one can hardly leave the phone to charge and not much more.
GGuest UserThe front desk was very friendly and kind. The early check-in also received temporary luggage. Early flights and some people checked out, but after all, the Youth Hostel did not provide drinking water, but overall it was satisfactory.
AAnonymous UserThe hotel is beautiful, full of character
The location is a bit remote, however the drive was worth it
The Michelin restaurant in the hotel is incredible
Don’t expect much amenity in the room , just basic compared to other 5 stars hotel chain
GGuest UserThe accommodation is very comfortable but in the dining room staff is not enough though they are very well organized and are very friendly, just have patience to expect to be taken care of,
GGuest UserI spent a good night the owner very nice beds au top very good breakfast very good to notice a little lack of cleaning in the head of the bed with powder