This is an airport hotel, offering a shuttle bus service and featuring a flight information screen in the lobby, clearly catering to airport travelers. It wasn't very crowded; the whole hotel felt quite empty. It's close to Diegem station, about a 12-minute walk, but it's mostly uphill and downhill, so it can be a bit tiring. The hotel breakfast was great, very rich and satisfying. There's a shuttle bus schedule in the lobby; I took the 8:45 AM bus, which arrived at the airport around 9 AM.
Facilities: Excellent
Cleanliness: Excellent
Environment: Excellent
Service: Excellent
I booked this hotel near the airport to catch my flight. Its best feature is the superb location – it's right across from the departure level entrance. The breakfast was also pretty good and suited Chinese tastes.
I won't give a bad review because it's a budget-friendly hotel. Yes, compared to others in the area, the standard is lower. The hotel room feels like a capsule hotel, and the bathroom and toilet are so small you can barely fit in.
However, the hotel's price is accordingly lower. The breakfast was clean but the selection was quite poor. The budget concept prevails here too. But you could add eggs to your menu, the breakfast selection is really lacking.
My towels and bedding in the hotel room were clean. However, I had an insect visitor in the sink, which might indicate problems with pest control. You should look into that.
The location is good, next to the highway, more than half an hour into the city. The room is clean and tidy, with comfortable linens and a kettle. I arrived at around 10 o'clock in the evening. I made the reservation 2 or 3 hours in advance and received the confirmation letter. However, the computer at the front desk could not find the order. After struggling for a long time, I checked in first and asked to confirm at the front desk the next morning. When I went to the front desk in the morning, there was only one person who was still busy with breakfast in the restaurant. He said he was leaving, and he said ok.
A truly perfect stay; everything was exactly as pictured. The room was spacious, clean, and very well-equipped, making you feel right at home thanks to the kitchenette and comfortable living areas. The staff was welcoming and professional. The breakfast was plentiful and varied.
The only slight drawback: the hotel is located about 30 minutes from Brussels city center, but it's ideal for a stay near the airport.
This hotel is mainly for self-driving tourists. It is relatively remote and deserted. It takes two stops to get to Brussels South Station or Central Station. It takes more than ten minutes to walk from the train station. There is only a small supermarket that closes at 8 o'clock.
The bathroom glass door is see-through and doesn’t provide enough privacy! I found the bottle empty when I took a shower on the first night, and it wasn't replenished until the second day!
The hotel was perfect and by the airport with a free shuttle, but trip.com wrote false advertisement saying wrong price of the breakfast and that the hotel did a shuttle from the other far away airport .
please note that the shuttle bus ends at night last one 23:00
Excellent hotel, conveniently located near Zaventem Airport. The reception staff are all friendly and helpful. There's an option for early check-in for an extra €20. It has both underground and outdoor parking, with charging stations for electric cars. The rooms themselves are very spacious and modern, with comfortable beds. I'll definitely be back!!