Posted on Oct 25, 2025|Executive Sky King
Guest UserVery nice room, unfortunately we arrived at 11pm, receptionist could not speak English. We went to room, wanted room service, no menu. Back to reception, he also had no menu. After 10min he had a menu on his phone he gave us. Back at the room, called room service and resturaunt number, both did not work. No point in calling reception because he doesn’t speak English. Went to bed sad and hungry. Oh, they also did not put towels in our room so we had to dry ourselves with the dressing gown. The room was very nice though.
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Price per night fromPLN 376
Posted on Jan 5, 2026|Deluxe Nature View Twin
NGUYEN NGOC CHAU ANHMy family had to wait three hours for Trip.com and the hotel to confirm our booking. The resort's landscape is beautiful, but the facilities are run-down. The shower pressure was weak, and there was no hot water, so no one could shower. We all had to wrap ourselves in towels and go back to our rooms.
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Price per night fromPLN 226
Posted on Feb 27, 2026|Deluxe Double Room
Hùng Mạnh UMKhách sạn mới, rât sạch sẽ, yên tĩnh
Không gian xung quanh cũng thoáng đãng
Gần như là tốt nhất trong phân khúc giá ở Vĩnh Yên
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Price per night fromPLN 91
Posted on Apr 28, 2026
Guest UserTôi đặt phòng 2 giường với giá khoảng 4.100.000đ/ đêm. Khi tôi đến là 16:000 tôi nhận được phòng không đúng với hình ảnh tôi đặt, tôi có yêu cầu nhân viên đổi phòng 2 giường, nhân viên nói chưa có phòng, phải chờ tử 30p-1 tiếng mới có phòng. Tôi đã rất mệt nên không thể chờ đợi. Nhân viên k tỏ ra có lỗi mà nói với tôi bằng giọng rất lạnh lùng. ”Không có phòng, chị muốn đổi thì phải chờ...” tôi thật thất vọng với một số tiền bỏ ra như vậy mà nhận lại thái độ phục vụ không xứng đáng.
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Price per night fromPLN 357
Posted on Mar 29, 2026
Guest User
The hotel pretty much lives up to its description. The room was good and clean: crisp bed linen, towels, and toiletries – all up to standard.
The breakfast was very good for Vietnam, with a buffet that offered a good variety. We also had lunch at the same restaurant and really enjoyed the green salad and pumpkin soup. However, the chicken and corn soup was a bit unusual and not to our taste, but that's subjective.
The pool is large and offers a view of the castle (on a clear day). There are a few quirks though: the pool is on one floor, while the spa area, saunas, and fitness center are on another. For some reason, the spa, saunas, and fitness center weren't operating, which was a shame because we would have happily used them on the second day when the weather was bad.
There were also some minor issues with the pool area. The lockers in the changing rooms don't have keys, and you only get towels if you pay a cash deposit. This system seemed a bit odd, as usually you leave your room key as a deposit. We found a workaround by going down to the pool in our bathrobes and using towels from our room. But this was also inconvenient because of the high humidity in the city; things don't dry well, so the towels ended up staying wet.
In our opinion, the hotel should separate the guest flows: for staying guests, a card deposit for towels, and for non-staying visitors, a separate payment or membership.
The front desk staff were very responsive and always helped quickly. We had trouble booking a Grab taxi from Tam Dao to the airport – no cars were available. A staff member at reception quickly helped us solve the issue, and within 10 minutes, we were on our way to the airport.
We really liked the hotel and would love to return, as the weather didn't allow us to visit all the places we had planned.
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Price per night fromPLN 237
Posted on Jun 13, 2025
Irish Jane Gantalao
We had a wonderful stay at the villa! The place is beautiful, well-maintained, and very comfortable — it truly felt like a home away from home. One of the highlights was being able to cook our own meals, which added to the cozy, homely vibe of our stay.
The caretaker was very accommodating and helpful throughout, making sure we had everything we needed and were comfortable.
One suggestion for improvement would be to add lighting inside the pool. While there are two lights outside near the pool, it still gets quite dark at night, which limits nighttime swimming or poolside relaxation.
Overall, we had a great experience and would definitely consider staying again. With just a few small enhancements, it could be even more perfect!
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Price per night fromPLN 144
Posted on Jul 21, 2025
Joan11137
The surroundings are quite nice, with lakes on both sides offering beautiful views at night, making it convenient for walks or jogging. There's a shopping mall about a kilometer away, offering a Korean buffet and WinMart supermarket for shopping.
The hotel decor is a bit dated, and the duvet cover sometimes has holes (though it's still comfortable, being made of pure cotton). The curtains let in some light, the hair dryer is underpowered, and the floor drain sometimes gets clogged. However, for a city like Vietnam, I personally find this acceptable.
Overall, this hotel is considered relatively good in terms of safety, noise levels, and accessibility for the area.
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Price per night fromPLN 120
Posted on Nov 4, 2024
goodjia
I searched Google Maps and drove, but the location was not accurate.
There are not many restaurants around the hotel because it is rural. (You have to go out more than 10KM to find a restaurant)
The staff at the hotel were so friendly.
Room condition is very good.
The pool is not well maintained, there is no towel to wipe your body after swimming, and the water temperature is not warm.
More than 90% of hotel guests are Vietnamese, most of them are polite when swimming and smell of sweat in the water.
I personally don't think I'll visit again because of Vietnamese guests.
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Price per night fromPLN 316
Posted on Apr 26, 2026
Guest User오픈한지오픈한 지 얼마 안 된 만큼 침구·바닥 모두 매우 청결하고 새것 느낌이 납니다.
인테리어
웜 브라운 톤의 헤드보드와 우드 계열 가구가 통일감 있게 잘 어울림
핑크 커튼이 포인트가 되어 단조롭지 않은 분위기
가구 구성
의자 라운드 테이블로 간단한 미팅이나 휴식 공간 확보, 실용적입니다.
침대
더블 사이즈로 넉넉하고 베개 2개, 시트 상태 양호. 얼마 안되어서 깨끗하고 좋아요
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Price per night fromPLN 84
Posted on Apr 27, 2025
Guest User
Very well looked after, plenty of inclusions on villa stayed, good variety of snacks & drinks throughout the day. Guests had the best view out of all villa. Butler was on hand to assist to every whims. Very impressed. Thank you to all Teams.
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Price per night fromPLN 1,261