Novotel Cambridge North

Very good  facilities with good size swimming pool, staff was  very helpful as well , my son was extremely impressed with the swimming pool!!!

Lovely stay. Very convenient just right next to the train station come across there is a convenience store. Bus stop is also right at the door to get to the Cambridge town. The breakfast is also very good too. 

Mixed Experience – Some Great Aspects but Room for Improvement We recently stayed at the Novotel Cambridge North and had a mixed experience. The hotel has a lot going for it—modern facilities, a good location just north of the city centre, and excellent breakfast options that really stood out. The pool area is great for kids, and the sauna and jacuzzi were enjoyable touches that added value to our stay. However, there were a few letdowns. While staff were generally friendly, some follow-through was lacking—for example, we requested dressing gowns and slippers, and refills of the shower gel and shampoo which were promised but never delivered. The hotel uses a strange single-use key card system for the leisure facilities, which caused repeated issues. Cards were frequently deactivated, leaving guests locked out of the pool and gym areas. We often had to rely on others to let us in, or vice versa, which became frustrating. Also worth noting: there is no on-site parking available, which should be clearly stated in advance for future guests. Overall, the hotel offers decent value for money, especially for families, and the convenient public transport links (bus and train) make it easy to get into the city. With some improvements in service and clearer communication, this could be an excellent place to stay

Again, this is my third time to stay here. Their services is extremely good.

I really enjoyed my stay at the hotel overall — the atmosphere was lovely and the staff were friendly. However, I was a bit disappointed with the changing room and spa facilities. For a hotel in this location, I expected more space to accommodate the large number of guests, especially as it’s quite a busy place. Parking was also a bit of a challenge, particularly for people who don’t know the area well. It would be really helpful if Novotel provided clearer directions and information before guests arrive, maybe when confirming the booking. Another small issue was the lack of a phone in the room. The only contact number available no one answered the phone and went straight to an answering machine, which made things a bit inconvenient. Overall, I did enjoy my stay but I think a few improvements in these areas would make the experience even better.

Great service and clean rooms. Despite being close to the train station, it was extremely quiet and parking was convenient.