The room is a bit small, the location is a bit out of the way, there is nothing around, you must drive, the hotel environment, front desk, breakfast, service, garden... are all very good, will come again
Hotel near Toulouse City Center,Toulouse100% of visitors choose this area
IIvan ZANABRIA TIRADO2025.03.17
The hotel is very well located, the attention of the staff was incredible but unfortunately the room did not meet our expectations. The room was not all like the photos, the floor is in a moquette but because of the time, dirt and spots are very visible and it's quite unpleasant especially if you go with children who have to climb or who just walk, The shower was not completely clean and the windows had all the edges of dirt that had not been cleaned long ago. Breakfast buffet is what we less liked: fruit was not fresh, bread was hard, there was not a lot of fresh fruit, sauces and other products that should be hot were cold or very heated, I recommend to take breakfast in the surroundings because there are interesting options.
The room was nice and clean. My main issue with the hotel is the misleading advertisement about offering a shuttle bus to and from the airport. It turns out that they don't provide a shuttle bus to and from the airport after 11:00 PM, and they don't offer such service on the weekends, starting on Friday. These are essential details that the hotel should have shared online to give customers clarity of choice. I arrived around 11:30 PM at the airport and called the hotel. They said that they had stopped the shuttle bus service at 11:00 PM. When I arrived at the hotel and asked about the shuttle bus for the next day, Saturday, since I had a morning flight, they told me that they don't offer such service on the weekend. I chose this hotel because of the shuttle bus service they claimed to offer. This service is not acceptable for travellers due to a lack of clear communication regarding the shuttle service's schedule, which is critical information for travel customers.
The hotel is clean, conveniently located across the road from the beach. But the room does not have dark curtains, so we woke up at dawn. There is also noise from the road that runs between the hotel and the beach. Especially in the morning, when trucks pass and stop to unload. Breakfast is delicious (there is even smoked salmon).
The hotel is located in the Carcassonne Castle, next to the church, with a beautiful environment. It is a historic castle hotel. The navigation position of our Mercedes-Benz business car was a little off, so we parked in the riverside parking lot and walked to the hotel. The hotel then used a small car to pull the luggage to the hotel. The swimming pool is not open in winter, and you can hike in the castle in the morning. The hotel garden is very exquisite. Breakfast ends at 10:15, which is a bit too early for a resort hotel. Dinner requires reservations. We didn't make reservations in advance and had to eat outside. The hotel recommended a restaurant next door, a 5-minute walk away. The dishes were amazing and we had two meals in a row. We stayed in a family suite with a large bed and an 80 cm single bed. We stayed in 4 people, and the hotel added a single bed for us free of charge. The toiletries are all Clarins, the shower water is very large, the room is well heated, and the stay is very comfortable, which is very suitable for family vacations. The hotel staff is very enthusiastic, and the castle black chocolate presented is also delicious.
Hotel near Toulouse City Center,Toulouse100% of visitors choose this area
Yyannick2025.09.01
Hotel tre bien situé près de la gare et du chapitre
Big and renovated room, clean bed, air conditioning room, only regret the room is at rdc and gives on the street but the quality price ratio is top
Lack of local touch in terms of decoration: frames with photos or painters or artists from Toulouse would add a more to this room
Very Good
109 reviews
8.1/10
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8.4/10
Very Good
JJacquelineThe hotel was exactly as the photos showed. I was surprised to be asked for 150 euros deposit, This needs to be more transparent before booking. It’s difficult to find where this wording appears.
Also my room on the 5 floor was almost impossible to sleep in due to very strong cooking smells permeating my room, from where I’m not sure. A shame because the hotel is very convenient for the main railway station in Toulouse.
GGuest UserOutst!.anding experience in Lourdes - relates to very first day - my daughter & self walking towards sanctuary, and really looking forward to so much. I volunteer each year , but my daughter was never there before & at her suggestion we stayed in Ibis. Was v pleased with location for starters and we could go down steps & towards Grotto. However suddenly lady tapped me on shoulder to warn me that my bag open - back pack which I bought for trip. Immediately I knew - I would never leave a back pack open/ Panic set in quickly & I found all my walled, bank cards & mobile phone - so my good sense left me too & I just turned around and back to IBis. Up in my room I did not have a phone , but was too upset & just knew straight to police. With that - knock on door. It was Christophe from reception. He had got a call from a shop - St Joseph's under bridge entering San Michelle gates. My little holder with all my bank cards, details, my mobile, any cash also. So we quickly rushed down there to be handed my wallet & phone. They were such a sweet couple. Cash was taken but thank Our Lady the cards remained. I could not say enough about Christophe & Nathalie. They really cared & I did not need police. So I could only say IBIS staff were wonderful. People is the reason for going back to Lourdes and the bad ones drive everyone away. So I am voting for your staff on that account
GGuest UserSelf-driving tours provide parking spaces right next to the hotel, easy to park, the room is large and comfortable with a balcony, not far from the city center for shopping, the counter service is friendly and easy to communicate!
AAnonymous UserLocated in the city center, the location is very good, transportation and play are very convenient. But the sanitary conditions are too poor, and the service of cleaning the room and changing the sheets is not provided for six days.
The space is small, but the price is cheap.
The biggest problem is that the sound insulation effect is super poor! You can only fall asleep when no one goes up and down the stairs late at night. In the morning, I was awakened by the footsteps of other tenants going up and down the stairs!
Although the front desk will not greet warmly, it is very nice when you need help.
AAng_ieWe stayed at Hôtel Golf Fontcaude for more than a week during winter, and overall, it left a very clear impression of being well maintained and thoughtfully equipped.
The first thing that really stood out was how clean everything was. The rooms, common areas—everything felt spotless and well cared for. That sense of cleanliness immediately made the stay more comfortable and reassuring.
The hotel is also well equipped, especially with the many rooms featuring a kitchenette. For a longer stay like ours, this made a huge difference. Being able to prepare simple meals and settle into a routine gave the place a practical, almost apartment-like feel.
That said, staying there in winter came with one small drawback. The floor was quite cold, and without carpet, it was noticeable—especially in the mornings. It didn’t ruin the experience, but it’s something worth knowing if you’re visiting during the colder months.
Overall, Hôtel Golf Fontcaude felt clean, functional, and well suited for longer stays, particularly if you value space and self-catering. A warm pair of slippers in winter would definitely make it even better.
AAnonymous UserThe hotel facilities are average, with a small kitchen, a supermarket within 10 minutes' walk, and a 15-minute walk to the old town. Boiled water will have a lot of white sediment, and locals say that the water in the southern part of the judge has this problem.
GGuest UserThe location is convenient, just near the train station, within walking distance, and convenient for eating. The surrounding environment is a bit messy, but the hotel's internal environment is great, and it is pet-friendly. They also prepared a dog bowl for my dog
GGuest UserThe room was nice and clean. My main issue with the hotel is the misleading advertisement about offering a shuttle bus to and from the airport. It turns out that they don't provide a shuttle bus to and from the airport after 11:00 PM, and they don't offer such service on the weekends, starting on Friday. These are essential details that the hotel should have shared online to give customers clarity of choice. I arrived around 11:30 PM at the airport and called the hotel. They said that they had stopped the shuttle bus service at 11:00 PM. When I arrived at the hotel and asked about the shuttle bus for the next day, Saturday, since I had a morning flight, they told me that they don't offer such service on the weekend. I chose this hotel because of the shuttle bus service they claimed to offer. This service is not acceptable for travellers due to a lack of clear communication regarding the shuttle service's schedule, which is critical information for travel customers.
GGuest UserThe location is either Awesome, or Ok. It depends what you plan to do in Perpignan. For us, passing by and arriving in the town by train at a late time in the day, the location of the hotel was perfect! Less than 2 min. away from the exit of the train station. But when it comes to access to restaurants, shops and the centre of the city, there are other choices.
However, the room itself is very spacious and clean, we didn't hear much noise, and a lot of services are provided in the hotel.
The staff is welcoming and helpful. But... We were advised to go to the restaurant ”Jean” (Guinguette du Jean) not too far from the hotel; the food was not very good AND overpriced, and the wait VEEERRRYYY looonnng!!! The restaurant is interesting for its atmosphere, but I suggest you to only go there for a drink, and enjoy the decoration; for the food, go on the other side of the train station and you'll have many more (better) choices.
GGuest UserThis hotel had loads of space in the apartment and the reception member was very helpful on arrival. It is a 5 minute walk from Cité médiévale and about 20 minutes from the lower city. I stayed in a single room apartment and it had a double bed and a double sofabed, as well as all the utensils and equipment for cooking your own meals.
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