Posted on Dec 19, 2025
Amy TsukaharaThe atmosphere was lively and very festive. The staff were incredibly polite and attentive and the stay felt very luxurious. The room was also clean and spacious, although the positioning of the hanging lamps was a bit awkward and I sometimes found my shoulder hitting one when getting into and out of bed.
The shower was also very large and decent water pressure and temperature control.
The breakfast was amazing! Many options and very delicious!
The view from the room was spectacular and the staff accommodated my request for a higher room.
The only downsides were the laundry service is incredibly expensive, which was shocking as the hotel I had started in prior to this one did it for free. Also, room cleaning did not come to room one day and I had to make two requests to the front desk to get a fresh towel. It took quite a long time, but eventually did get me a new towel in the evening. The staff apologized profusely for the inconvenience.
Overall, the stay was amazing.
とてもにぎやかで、お祭りのような雰囲気でした。スタッフの対応は非常に丁寧で行き届いており、滞在全体がとてもラグジュアリーに感じられました。客室も清潔で広々としていましたが、吊り下げ式の照明の位置が少し微妙で、ベッドに出入りする際に肩が当たってしまうことが何度かありました。
シャワーもとても広く、水圧や温度調整もしっかりしていて快適でした。
朝食は素晴らしかったです。種類が豊富で、どれもとても美味しかったです。
客室からの眺めも圧巻で、高層階の部屋を希望したところ、その要望にも快く対応していただけました。
唯一のマイナス点は、ランドリーサービスが非常に高額だったことです。直前に宿泊していたホテルでは無料だったため、正直かなり驚きました。また、ある日は客室清掃が入らず、新しいタオルをもらうためにフロントに2回お願いする必要がありました。少し時間はかかりましたが、最終的には夕方に新しいタオルを届けてもらえました。その際、スタッフの方からは大変丁寧にお詫びがありました。
総合的には、とても素晴らしい滞在でした。
Show more
Price per night from€ 70
Posted on Apr 8, 2026
Guest User
Pros:
- Beautiful view
- Daybed was as comfortable as the bed
- One of the most conveniently located hotels in Tromso
- Delicious, well-seasoned breakfast
Cons:
- Hotel amenities are lacking (toiletries, facial tissues, phone to contact conceirge)
- Only one staff member after hours, no form of room service then
- Staff aren’t attentive enough. Notably, towels that were removed were not consistently replaced with new ones (One night all were removed, none were replaced. Another night, all were removed and only one was replaced)
Show more
Price per night from€ 97
Posted on Feb 25, 2026
Andrew林
Quite a good quality hotel. Location is excellent. Room is relatively small but still acceptable. This hotel booking includes breakfast. I rank the quality of breakfast to fantastic which it serves high quality of food with traditional Norwayigen food.
Show more
Price per night from€ 82
Posted on Feb 18, 2026
Zhijun
The service was great. It's close to the city center, about a 10-minute walk to the northernmost McDonald's 🍔, and the Arctic Gate is just 3-5 minutes on foot behind the hotel. The hotel's 12th floor has an open-air rooftop, offering a fantastic view of the cable car 🚡. If you're lucky enough to catch the Northern Lights, it's an excellent viewing spot with an unobstructed sky. The hotel breakfast was a bit monotonous (Western-style), though smoked salmon was plentiful, and there were some local specialties. I found the first-floor restaurant not to be great value for money for dinner. The 10th-floor restaurant requires a reservation in advance, and if you get a window seat, you can see the Arctic Cathedral ⛪️ across the fjord. The food there was delicious and much better value than the 1st-floor restaurant. In Tromsø, it was the best restaurant I've been to (in my personal opinion). The hotel lobby on the first floor has a very convenient taxi calling machine; you can wait in the lobby and then directly hop into the taxi when it arrives at the door.
Show more
Price per night from€ 136
Posted on Sep 21, 2025
Ravissara S.The room is spacious and clean. Great view from the room's window. I really like the room layout and it is beautifully furbished. The kitchen is great because it comes with A COMPLETE set of kitchen utensils. You will never run out of anything. This is also my first time staying in an apartment-like hotel in Europe, so I was impressed by the dishwasher. The floor is also warmed, which I like. Especially, in the bathroom, my feet didn't feel cold at all, unlike other places. I could not use the kiosk to check-in, but it worked just fine on my iPhone. I was worried about using smart key in my iPhone, as I read a lot of complaints from other reviews. However, it worked perfectly, including the entrance, elevator, and my room. I had no issue at all despite my thick phone case. During my stay, I met no staff. Luckily, there was not any issue, so everything was fine. Lastly, the location is the best. it is located in the centre, and there are several supermarkets nearby. Overall, it is a great place to stay and the price is very affordable. I think I will stay here again if I have a chance to return to Tromsø.
Show more
Price per night from€ 105
Posted on Nov 24, 2024
TurkmenbashiAn unpretentious but comfortable hotel in an unbeatable location in central Tromso (the third photo is the view from the hotel window). Highlights include the friendly staff (a shout out here to the ever helpful Petter), tasty and healthy breakfast, and comfortable sitting areas that mean you don't have to hang out in your room.
Given the quality of the hotel it is surprising - and highly annoying - that they don't provide kettles in the room (I even offered to pay a deposit), the more frustrating because some photos on the site show coffee machines: so some rooms do have these facilities. The selection of toiletries is also surprisingly meagre - no shower gel for example, which seems unnecessarily cheapskate. My other gripe is that they need more individual tables in the breakfast room: finding a space at a long table feels reminiscent of youth hostelling...
With these shortcomings noted, the hotel can be recommended and is good value for Tromso.
Show more
Price per night from€ 88
Posted on Mar 1, 2026
Guest User
This hotel boasts a superb location, close to public transport and shopping areas, making it incredibly convenient for getting around. The room size is on the smaller side with a compact layout, but it's very clean and the facilities are complete and perfectly adequate. The front desk service was attentive, and check-in was quick. For the high prices in Tromsø, it's a hassle-free and comfortable option, definitely worth recommending.
Show more
Price per night from€ 44
Posted on Oct 2, 2024
Guest UserThis hotel is at the waterfront right in the center of town. It offers excellent value! Afternoon tea, buffet dinner, breakfast and free tea/coffee all day are included in the price. There's a sauna on the 5th floor together with a small gym. A jacuzzi is available for a small fee. Bus 42 from the airport stops just behind the hotel so it's less than a min walk to the reception. The staff are friendly. The room is clean and quite spacious. Best value in town! I'll definitely stay here again.
Show more
Price per night from€ 88
Posted on Mar 18, 2026
Guest UserThe hotel's location is excellent! The rooms are clean, and the staff are friendly and efficient. The sauna is a very thoughtful touch. Plus, the hotel offers complimentary breakfast, dinner, and afternoon tea. While the food variety is simple, the portions are generous, making it a fantastic backup. Overall, the services provided by the hotel are practical and understated, truly giving you a feeling of home.
Show more
Price per night from€ 95
Posted on Mar 18, 2026
LeCobb
Excellent ! J’ai reservé sans prêter attention et j’ai été surpris. L’auto check-in est très simple, il y a un grand parking gratuit. Les chambres sont propres et les lits confortables. La pièce commune pour se poser le soir est incroyable, digne d’un vrai chalet de montagne. Il y a un piano, un platine vinyles, des jeux de cartes, des livres, un poil à bois et des baies vitrées avec vu sur le fjord. Une vrai ambiance chaleureuse. De plus il y a une machine à laver et un sèche linge à libre disposition. Les cuisines sont très bien équipées et il y a en plus un placard réservées uniquement pour la « Free food ». Il y a également des boites de rangement annotées pour la nourriture de chaque chambre. Le personnel est très accueillant. Je recommande cet hébergement, j’y reviendrais dans le futur.
Show more
Price per night from€ 65