I booked this room in Fujisawa mainly to visit Kamakura. The hotel is very close to Fujisawa Station, and there are plenty of restaurants, entertainment, and shopping nearby. It's also the starting point for the Enoden Line. The hotel is quite clean and worth staying at.
This guesthouse was incredibly cozy and felt just like home. At check-in, they carefully explained everything I needed to know. I stayed in the women's-only dormitory room, which I believe was a 6-person room with three bunk beds. I had the bottom bunk. There were no locks, but there were sturdy curtains for privacy. Even though it was a cold day, the room was warm, and having a light above the bed made for a comfortable stay. Everyone seemed to be considerate and kept quiet. Eating and drinking weren't allowed on the bed, but it wasn't an issue as the ground floor had a cozy cafe (pictured) where you could relax freely. I read a bit in bed and then slept soundly. When I mentioned at check-out that I was visiting Enoshima, they told me about taking a boat, which made my trip much more enjoyable than planned. Luggage storage after check-out was also cheaper than using a locker, and I enjoyed the interaction. I'd love to stay here again if I get the chance. Shared rooms are very affordable and highly recommended for solo travelers.
Service: Not a great experience. It's a standard Japanese-style hotel with no Chinese-speaking staff. The front desk's English was very poor, with a heavy Japanese accent, which made check-in take a long time.
Environment: The soundproofing near the JR line side is very bad. Regardless of the room price, the train noise was disruptive.
Although the room was compact, it was clean, had a great view, and was comfortable. The building was new and the air conditioning was powerful. They had tried out a number of innovative ideas, such as using a copy machine at check-in, and I was able to experience a modern business hotel. The breakfast buffet also had different items each day, so I never got bored.
Hotel near Shin-yokohama,Yokohama28.9% of visitors choose this area
AAnonymous User2026.03.10
The front desk service was excellent. The bed was so soft and comfortable, I slept really well. The room and bathroom were both spacious and very clean. The view was great. There's a shopping mall right downstairs, making it super convenient for eating and shopping. Plus, it's just a 3-minute walk from Shin-Yokohama Station.
Hotel near Yokohama City Centre,Yokohama2.6% of visitors choose this area
AAnonymous User2026.04.12
Facilities: Well-equipped, with the front desk located on a higher floor.
Cleanliness: Good, with timely daily cleaning.
Ambiance: As a newly opened hotel, the environment is excellent. You can see the park below the mountain and the Hikawa Maru ship right across from the hotel.
Service: Excellent, they are responsive to all requests.
Highlights: The Haneda Airport shuttle bus stop is right across the street, and the subway station is about a 5-minute walk away.
Amenities: There's a 24-hour supermarket within a 5-minute walk and a large Don Quijote store within a 10-minute walk.
Drawbacks: If you plan to stay in Yokohama but travel to Tokyo, reconsider, as it takes 6 stops on the Minatomirai Line to reach Yokohama Station and about an hour to get to central Tokyo.
Hotel near Shin-yokohama,Yokohama28.9% of visitors choose this area
莎莎莉Sally2025.09.15
The hotel is clean and very large
Very close to the railway station
You can walk to the Ramen Museum
The equipment is very complete
You can get extra expensive shampoo conditioner and shower gel
Overall, it was a great value for money
Hotel near Yokohama City Centre,Yokohama2.6% of visitors choose this area
XXiaokeaihenkuiwu2026.03.15
I initially wanted to stay in Minatomirai, but really didn't want an old room, so I chose the Hyatt – and I'm so glad I did! The service was super nice, as expected from Japanese hospitality. The location is excellent, very close to the subway station, and the airport shuttle stop at Yamashita Park is also nearby. It's really convenient for visiting attractions like Chinatown, Yamashita Park, Red Brick Warehouse, and Nippon Maru; all are within walking distance. There are three convenience stores downstairs, perfect for grabbing snacks if you can't sleep in the middle of the night. Yokohama is very chill, and staying here is equally chill. The best part? When I woke up this morning, I looked out the window and saw Mount Fuji 🗻 – what a pleasant surprise!
By chance, a large room was available, so I was able to relax very comfortably.
When I asked for breakfast, bread, rice balls, miso soup, etc. were provided, which was very satisfying.
I would like to stay here again.
Very Good
123 reviews
8.6/10
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GGuest UserI spent a wonderful night here during New Year's Eve. The waiter barely understands people and foreign languages, but he is friendly and good at communication. I booked a public bathroom first, but then I changed it to a private bath when there was room. My satisfaction improved a lot! The hotel is very close to Hakoyō-Yumoto Station, and the taxi cost was less than 1,000 yen. Later, we couldn't get a taxi and it was very comfortable for us to walk to the station for 15 minutes with our children🏳️🌈
GGuest UserFor a hotel priced at 11,000 yen per night, I expected the facilities to be fine. However, the water suddenly stopped while I was washing up in the evening. I called the front desk, and they told me it was due to strong winds and they didn't know when it would be fixed. Although it was restored after about an hour or two, the toilet suddenly started gushing water after the water came back on. The staff's problem-solving skills and attitude were terrible, while Ctrip customer service was surprisingly helpful. Breakfast was a fixed Japanese style, and I really couldn't stand the fish, sashimi, and pickles all morning. I asked a waiter if I could have a piece or two of bread at the next table to fill my stomach, seeing that they were eating bread. They replied that Day 1 was Japanese style, and only Day 2 was Western style with bread. If I wanted some, I would have to pay 600 yen for three slices of bread... The service staff's logic was unbelievable. Nobody gave me a choice when I checked in! I checked in at 5 am, and the only breakfast option was at 9:30 am. I should have known better than to wait for this awful breakfast.
TTim NazarovWe were looking for onsen with private bath on the balcony and probably hit the sweet spot.
Unfortunately we had only 1 night stay, but it was fantastic.
Onsen is located at the top station Gora, where you can get from Odawara. That’s around 2 hours from Tokyo all together, around 3 hours from Kyoto. Last 2 sections of the way are going through a picturesque steep railway. Views are great! Be sure to rush to the front or back seats (doesn’t matter which) to secure a spot for nice photographs.
Private bath is fantastic, rooms are clean and spacious with a touch of ryokan style (tatami etc). That’s a perfect place to sit and relax doesn’t matter it’s sunshine or pooring rain outside.
The food was fantastic (according to my wife), however the options are limited if you’re not eating fish or sea products due to allergy or other reasons.
For Karaku team - I would suggest adding a signature wagyu set for those who would like something else. Selection of wine and alcohol drinks is superb. Free snacks and coffee are available till 8 p.m. as well with a view terrace. For those who like some regular conbini stuff - Lawson is around 10 mins walk with Miyazaki style trains passing by👌🏻
All in all, we wish we had stayed at least 2 nights as there are lots of activities around.
Thanks to Karaku staff for a warm welcome and tailored experience!
JJennifer WLCRight in the heart of Yokohama Minato Mirai 21! I booked a room facing the city, and it had a perfect view of the Cosmo Clock 21 Ferris wheel. The night view was absolutely stunning, and I could even see ships coming and going from Yokohama Port from the side.
For breakfast, they had Hokkaido's unique Kurosenkoku natto, which had a different texture than the natto you usually find – definitely worth trying!
Next time I visit Yokohama, InterContinental Yokohama Grand will still be my top choice!
GGuest UserThis hotel is quite unique! Because it's built on a hillside, its first floor connects to the fifth floor of a neighboring shopping mall, while its main lobby is on its own fifth floor. The higher floors offer even better views. The lobby entrance faces directly onto the mountains, providing stunning scenery, and the foot bath by the entrance is wonderfully therapeutic. Both large onsen pools have outdoor sections with fantastic views. They are fully equipped with jacuzzis, saunas, cold plunge pools, and massage areas, making for a truly satisfying hot spring experience! Both breakfast and dinner are buffet-style and taste excellent. Additionally, the hotel offers a wide range of complimentary activities. I highly recommend the Mori no Yu onsen facility that partners with the hotel; it has numerous hot springs with diverse styles, and the bathing experience there is even better than at the hotel itself. This was an absolutely perfect onsen experience and well worth it.
GGuest UserThe room was a bit small but perfectly adequate. The view from the window was lovely. Breakfast was great, with a good variety including cooked fish, bread, and even ice cream, all tasting delicious. The front desk had a wide range of complimentary toiletries available, like bath salts and facial masks. The only downside was that I could hear the tram, but it wasn't too loud, and the front desk even offered earplugs. All in all, it's a convenient location and a great choice for getting around.
11360173****Ryori-yaku (restaurant name), the hot springs in Hakone are unparalleled, but the food here really deserves mention. I've been to Ryori-yaku in Izu before, and compared to that, this one probably suits my taste better. It's not as sweet, so the food is refreshing and not cloying. The only downside is that the rooms are really small—every inch of space is precious!
GGuest UserTake the Shinkansen from Osaka to Odawara, then transfer to the tram to Hakone Yumoto, and then take a bus to Gora. Two people dragged their suitcases and walked uphill for 15 minutes. They were exhausted. When they arrived at the hotel, they found that they could wait for the train in Gora, and it only took 5 minutes to walk. The hotel facilities are not new, and there are not many guests, mostly Japanese tourists. The hot spring is relatively small, and the water temperature is very high. You have to come out to breathe after soaking for a while. I experienced the private bath and open-air hot spring, and there were a lot of mosquitoes. The food is OK, worthy of the price.
GGuest UserThat was my first experience in that type of hostel. It was actually really nice after I experienced being in another one. It was just a bit difficult to remember my key and pushing unlock-but great for safety. Just maneuvering all my stuff around was a bit of a trick-but it was a very nice organized place.
JJiatengSince it was my first time making a reservation, I had some trouble getting into the room, but they responded quickly so there was no problem. The accommodation fee was cheap, so I was able to spend more money on sightseeing. There were convenience stores, restaurants, and parking lots nearby, so it was comfortable.
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