Hangting Hotel Properties in Yining City

I initially thought that a newly opened Hanting hotel would have good hygiene, but to my surprise, I found so much dust on the windowsill, nightstand, and desk (Image 1). The curtains didn't close properly, leaving a gap in the middle. On the day I checked in, the hotel had a power outage, so they gave me a temporary room to rest. However, they didn't inform me that I'd need to go to the front desk again later to complete the official check-in. I only found out when I went downstairs to pick up my takeout and asked for an extra room card. I hope they can improve the pre-job service training and Mandarin proficiency for their staff (regardless of ethnicity). I don't want to say too much that could hinder ethnic unity...

Facilities: Great, seems recently renovated. The bedding is very comfortable. There's also a washing machine, perfect for long-term travelers. Cleanliness: Excellent, promptly cleaned. Service: Terrible! We arrived to check in at 7 PM, only to be told at the front desk that our booked room hadn't been cleaned yet and we'd have to wait 30 minutes. I explicitly stated that we had just arrived after a long journey and really wanted to rest, and that a room change would be acceptable (they clearly had other room types available, which I could see online and were even cheaper than what we booked). We also had two large suitcases, but the front desk still refused. I honestly can't understand it, nor do I want to. This is the first time I've encountered a hotel with such service. So, if I book a room with them for a day, I can only check in after 7 PM?!

This hotel is perfect for travelers! The rooms are spacious, quiet, and have excellent soundproofing, so I wasn't disturbed by any noise all night. The mattress was incredibly comfortable too. There are plenty of tables and chairs, which was convenient for placing our belongings, and food delivery services nearby were super easy to use. Right across from the hotel is Shanghai City Pedestrian Street, making it very handy for buying naan bread and other necessities. The front desk and room service were very responsive and always available when needed. Overall, my entire stay was very pleasant and comfortable. Highly recommend!

We went to Yili for a self-guided tour and booked this Hanting Hotel. The price was cheap, the room was clean, the room size was large, and the surrounding was quiet. The ethnic minority girls and boys at the front desk were all very pretty and handsome, and there was a Xinjiang restaurant downstairs, which was very good.

Second time staying at the hotel, good value for money, Hygiene: clean, comfortable sheets; Facilities: well maintained; Environment: Convenient to travel; Service: Because I am a light sleeper, the little girl at the front desk thoughtfully arranged for a hotel that is not facing the road, so it is very quiet.