The Westin Yantai

The Westin Yantai Reviews

The Westin Yantai

238 Haibin Road, Yantai, ChinaView Hotel Details
The Westin Yantai
The Westin YantaiThe Westin YantaiThe Westin Yantai
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The Westin Yantai Guest Reviews

4.8/5
Amazing
324 review
Verified reviews
Location4.8
Amenities4.8
Service4.7
Cleanliness4.8
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All Reviews(324)
Positive reviews(314)
Reviews with photos/video(122)
Delicious breakfast(42)
Well designed(22)
Friendly front desk staff(22)
Great swimming pool(20)
Perfect for kids(13)
Delicious buffet(9)
Close to airport(7)
Nice sea view(6)
Negative reviews(10)
Alston Xu
Deluxe King City View
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Mar 28, 2024
A very nice stay! Strongly recommended. The staff at front desk as well as the breakfast buffet are all super friendly and welcoming. Special thanks to Lingling who let us check out late and gave us a Westin branded stuffed toy as souvenir. We will definitely visit the hotel again.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at westin yantai. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Guest User
Deluxe King City View
Stayed in Mar 2024
Business travellers
9 review
5.0/5
Outstanding
Posted on Mar 21, 2024
Very comfortable stay at the Westin Yantai. Clean rooms and friendly staff
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Westin yantai. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Guest User
Premium Twin Ocean View
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 10, 2024
Hygiene and other aspects are very clean, and the small details are also very warm~
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at The Westin Yantai. All members of the hotel are happy to have spent a satisfactory time with you. The hotel's 267 rooms and suites allow you to escape the hustle and bustle of the city. Each of the original design rooms features exquisite furnishings, the signature Heavenly Bed, and comfortable bathrooms with rainforest showerheads. Each room is equipped with high-speed wireless Internet, a spacious office area, an artificial mechanical chair and a 55-inch high-definition TV, making you feel at home. We sincerely look forward to your visit again and wish you a happy trip and smooth work!
Setsu0223
Deluxe King City View
Stayed in Dec 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Dec 21, 2023
Very good, the hotel is very new, the facilities are beautiful and tidy, and the view from the room is great. Especially the swimming pool, it is spacious and the water temperature is very suitable. I think I will come to Yantai more next time😜
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at The Westin Yantai. All members of the hotel are very happy to have spent a satisfactory time with you. The hotel is located in the Economic and Technological Development Zone, close to the Bajiaowan International Convention and Exhibition Center, and 20 kilometers away from Yantai Penglai International Airport. You can go to Changyu Castel International Winery; Penglai Pavilion, San Popular attractions such as Fairy Mountain and Eight Immortals Crossing the Sea. The hotel has 4 restaurants. The executive lounge on the 26th floor has a panoramic view of the blue sea. The unique outdoor air corridor allows you to feel the healing of nature here. Thank you very much for your support and attention to the Westin Yantai Hotel. We look forward to your visit again.
Guest User
Deluxe King City View
Stayed in Dec 2023
Friends
5 review
5.0/5
Outstanding
Posted on Dec 18, 2023
I had to catch a flight in the morning, so I booked this newly opened hotel in Yantai. The environment is good, the room facilities are very good, the price is affordable, the service is also very good, the price/performance ratio is very high, and the room type was upgraded. High praise
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at The Westin Yantai! Thank you for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality and diversified services. The chef of the all-day dining restaurant brings a Christmas-themed buffet dinner to kick off the romantic Christmas season. Turkey, lobster, Alaskan crab legs, big eye tuna, Japanese cuisine, foie gras... high-end quality, enjoy a gourmet feast, and more on-site Wonderful performances and generous raffle gifts, we sincerely look forward to your visit again. I wish you a happy trip and smooth work!
Guest User
Premium King Ocean View
Stayed in Dec 2023
Business travellers
3 review
5.0/5
Outstanding
Posted on Dec 11, 2023
The service is first-class and the rooms are first-class. After 3 days of competition in Yantai, I can have a good rest when I return to the hotel. It is a very recommended hotel. I will choose this hotel next time I come to Yantai. The breakfast was rich in variety and very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at The Westin Yantai! Thank you for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best quality and diversified services. We also thank you very much for your support of our hotel. Recognized by the restaurant, the chef of the all-day dining restaurant brings a Christmas-themed buffet dinner to kick off the romantic Christmas season. Turkey, lobster, Alaskan crab legs, big eye tuna, Japanese cuisine, foie gras... high-end quality, enjoy a delicious feast. There will be exciting performances and generous raffle gifts on site. We sincerely look forward to your visit again. I wish you a happy trip and smooth work!
Guest User
Premium King Ocean View
Stayed in Nov 2023
Couples
4 review
5.0/5
Outstanding
Posted on Nov 9, 2023
It was a very comfortable stay, the environment was very good, it was quiet at night, and I could see the sea view. It was very good among the five-star hotels I have stayed in in recent years.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at The Westin Yantai! Thank you for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality and diversified services. The chef of the all-day dining restaurant brings a winter hot pot buffet feast, including five kinds of chef’s secret hot pot base, snowflake beef, sirloin beef, hairy crabs, selected shrimps, crab legs, various seafood ginseng, dessert ice cream... high-end Quality, enjoy the delicious feast, sincerely look forward to your visit again, I wish you a happy trip and smooth work!
Ximiao119
Executive Twin Ocean View
Stayed in Apr 2024
Family
8 review
5.0/5
Outstanding
Posted on Apr 27, 2024
When we came to Yantai, we chose this five-star Westin Hotel. We chose an executive ocean view twin room. The hotel is decorated in a grand style. Check-in is quick. The room is clean and tidy. We can sit by the window and look at the sea. It is so comfortable. The executive room is also Afternoon tea and a light meal in the evening were provided. The 26th floor is perfect for taking pictures. The sea view is so beautiful. My daughter left her Huawei high-end mobile phone in the restaurant in the morning. Staff member Liu Jun picked it up and immediately handed it to Ren Wenhao at the reception desk, who promptly contacted and returned it. , Picking up gold is not ignorant. Li Yingying, the deputy front office manager, gave us a warm welcome. She also helped us carry our luggage to the car and gave us dolls for our children. The service was great. The little Huihui at the quick service center had a sweet voice and answered our questions patiently. He also gave the children breakfast, because the flight was delayed at night. The hotel had a rich breakfast, and the gym and swimming pool were high-end and classy. Staying at the Westin is the most correct choice for this trip. If I come to Yantai again, I will stay at this hotel again.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at The Westin Yantai. All members of the hotel are very happy to have spent a satisfactory time with you. The hotel has 4 restaurants. The executive lounge on the 26th floor has a panoramic view of the blue sea. The unique outdoor sky corridor allows you to feel the natural environment. Healing. Thank you very much for your support and attention to the Westin Yantai Hotel. We look forward to your visit again.
Lee
Deluxe Twin City View
Stayed in Apr 2024
Business travellers
1 review
4.7/5
Amazing
Posted on Apr 25, 2024
It's a pity that there are no shops or restaurants nearby. It is truly a 5-star hotel, and in Seoul, the price range is over 400,000 to 500,000 won. It's nice to have a swimming pool with a large public bath. Breakfast is also international + Chinese.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you very much for choosing to stay at Yantai Westin Hotel! We are very grateful for your review of our hotel. We are glad to know that you are satisfied with our hotel. As a new hotel, we will always serve you wholeheartedly and create a friendly and comfortable stay for our guests. We look forward to welcoming you again. have a good day!
Zuobailongyouheihu
Accessible Queen Room
Stayed in Jul 2023
Friends
2 review
4.7/5
Amazing
Posted on Jul 24, 2023
The room is very good, with logs, wood grain, leather, and matte touch. From the moment you enter the elevator, it is very stylish and gives people a relaxed and comfortable feeling. The scenery is very good. The room is big, new, and clean. After all, it is a newly opened Westin. The brand is there, and the quality is there. Food: Especially the Japanese food on the fifth floor or which floor, this is the most amazing meal after check-in. The set meal is extremely cost-effective, so you must try it. The food type and quality of the 288 set meal should be at least four digits in Shenzhen. The girls can eat enough for one person, and the amount of a la carte is not small. It only costs about 600 yuan for two people to have sake and drinks. The raw materials are fresh, sashimi and fish roe are rich in oil, and the taste of beef, foie gras and oyster tempura is just right. The buffet is useless, the hairy crabs have been steamed, and the legs have fallen off, some are still dead, not very fresh and have a strange smell. Shrimp and sashimi are fresh. The eel with foie gras is very good, and the price is quite a bargain. The service, front desk, concierge, and restaurant staff are very enthusiastic. But lack of experience and training. Especially housekeeping. All the supplies in the bathroom, even if you only used the soap once, he will take it away and replace it with a new one for you. It is recommended to put the new one aside. Although it costs money to stay in a hotel, it still feels like a waste. The paper was not replenished in time. One pair of slippers was obviously worn out. It was already dirty and covered with paper as a new slipper and put it in the slipper compartment. This is very speechless. One more thing to pay attention to: the buffet is only open from Friday to Sunday. Usually not. We checked in from Thursday to Friday afternoon. We asked about the buffet from the front desk. We asked three times. Dianping said it was great. When we checked in at the front desk, we already said that we wanted to eat the buffet, but no one told us that the buffet needs to be booked in advance! It wasn't until 3 o'clock in the afternoon on Friday that I went to the front desk to ask about the buffet and said that I wanted to make a reservation. At that time, the seats were already full, and a beautiful manager called to add more seats to eat. When I was eating the buffet, I saw several waves of guests bringing their families. I didn't know that I had to make a reservation until I was at the door, so I left disappointed. One of the concierges said it might not be Thursday, let's get someone else to check? A staff member in a hotel is too unfamiliar with the special catering of his hotel. The swimming pool has a constant temperature of 28 degrees, which is very comfortable. Go swimming during the day, the sea is boundless outside, the water quality is clear. I hope Westin in Yantai pays attention to details and gets better and better! will come again next time.
Original TextTranslated by Google
6/16
Response from Property: Dear guests, thank you very much for choosing to stay at The Westin Yantai! Thank you for taking the time out of your busy schedule to comment on your stay experience and share it with other guests. Your patience and detailed comments are the greatest affirmation of our service and the continuous motivation for us to do better. I am very glad to see your affirmation of the hotel's daily food and services. We cherish the experience of every customer who comes to our hotel. It is our service purpose and top priority to bring you a good service experience. We will also give feedback to the relevant departments on the issues you mentioned, and continue to optimize our services and products to bring you a better experience and a more memorable stay experience. We sincerely look forward to your coming again, and wish you a pleasant trip and smooth work!
Guest User
Accessible Queen Room
Stayed in Aug 2023
Family
8 review
3.7/5
Posted on Aug 17, 2023
Room environment: very large and spacious, the facilities are relatively high-end supplies, the design sense is very good, and it is also very meticulous. The only biggest flaw, and it's really big, is that it opened in July. The smell of formaldehyde is very strong, and the eyes and nose are uncomfortable. You have to open the window to stay, so no matter how good the room is for one night, you can't wait to leave. The overall public environment and services: very remote, very, very inconvenient, it is already the westernmost beach, and there is no food around, and it takes 12 kilometers to eat in the center of the development zone by taxi, more than 30 minutes. The outside is still under construction, and there are few people at night and during the day. I can only go to the gym or swimming pool at night. The service attitude of the hotel staff is very good, and they send children plush dolls and children's toiletries. Breakfast is a buffet, which is not bad, and it can only be eaten inside, and it is far away to order takeaway outside.
Original TextTranslated by Google
6/9
Response from Property: Dear guest, thank you very much for choosing to stay at The Westin Yantai! Thank you for taking the time out of your busy schedule to comment on your stay experience and share it with other guests. Your patience and detailed comments are the greatest affirmation of our service and a constant source of motivation for us to do better. We are glad to see that you are satisfied with the hotel facilities and services. As a newly opened hotel, we have carried out professional formaldehyde treatment to ensure that the formaldehyde content in the room is within the national standards. We will also conduct air purification before guests arrive in the store. The hotel is located in the Economic and Technological Development Zone, close to the Bajiao Bay International Convention and Exhibition Center, and 20 kilometers from Yantai Penglai International Airport. It is convenient to Changyu Castel International Winery, Penglai Pavilion, Sanxian Mountain, Eight Immortals Crossing the Sea and other popular attractions. The hotel has 4 restaurants , the executive lounge on the 26th floor has a panoramic view of the azure sea, and a unique outdoor sky corridor where you can feel the healing of nature. We will continue to optimize our services and products to bring you a better experience and a more unforgettable stay. We sincerely look forward to your visit again. I wish you a happy trip and smooth work!
Xiaolongbaozier
Deluxe King City View
Stayed in Aug 2023
Family
25 review
4.7/5
Amazing
Posted on Aug 2, 2023
The hotel facilities are very new and have a bit of a smell. The rooms are big enough. The location is relatively remote and not in the city center. However, the room facilities are very nice and the service is good. The parking lot is large enough and the gym is well-equipped.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at The Westin Yantai! Thank you for taking the time out of your busy schedule to review your stay experience and share it with other guests. Your patient review is the greatest affirmation of our service and a constant source of motivation for us to do better. We are very happy to see your affirmation of the hotel facilities and services. We value the experience of every customer who comes to our hotel. Bringing you a good service experience is our service purpose and priority. As a newly opened hotel, we have carried out professional formaldehyde treatment to ensure that the formaldehyde content in the rooms is within the national standards. We also do air purification before guests arrive. We sincerely look forward to your visit again and wish you a happy trip and smooth work!
Linmengbuladelike
Accessible Queen Room
Stayed in Jul 2023
Business travellers
8 review
5.0/5
Outstanding
Posted on Aug 3, 2023
Facilities: Westin is the newest of these five-star hotel chains in Yantai. Facilities and equipment needless to say, the whole house intelligent system, high-end bathroom products, independent bathroom toto intelligent toilet. The central air conditioning system is absolutely acclaimed and runs completely silently. Sanitation: The sanitation of the newly opened hotel is not a problem. The floor-to-ceiling windows of the room are fully enclosed. In addition to the newly opened hotel, although the materials used are relatively environmentally friendly, they can still smell to some extent. It is recommended to add an air purifier to each room. Environment: The surrounding area is still under construction, and there is currently no business, dining and entertainment in the surrounding area. It is recommended that if you consider dining, you can solve it inside the hotel. Service: The service is warm, and the front desk has upgraded the sea view room for free.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at The Westin Yantai! Thank you for your support to our hotel. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best quality and diversified services. The chef of Shiji all-day dining restaurant brings an international buffet feast, fresh sea urchin, Parma ham, selected Roche prawns, spicy crabs, various seafood sea cucumbers, dessert ice cream... High-end quality, enjoy a feast of food, sincerely look forward to your coming again Come, I wish you a pleasant trip and smooth work!
Guest User
Accessible Queen Room
Stayed in Jul 2023
Business travellers
5 review
4.7/5
Amazing
Posted on Jul 28, 2023
This stay experience was great! Because it is a new hotel, the overall facilities and environment are very good. The front desk also upgraded the room type for us for free. I like the hotel style very much! The quality of breakfast is average and the swimming pool is also very clean. The only bad experience is that I ordered the room service when I checked in at noon. The delivery is understandably slow. The waiter said that you can put the tableware at the door of the room and someone will come to collect it. The result is that we have to return at noon the next day Someone took away the tableware when the room was over. . . The overall service of the hotel is a bit rigid and inflexible, and some service staff are a little stunned, as if they are slow in doing everything. I hope that management can be strengthened in this regard, and I will patronize again when I have the opportunity~
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at The Westin Yantai! Thank you for taking the time out of your busy schedule to comment on your stay experience and share it with other guests. Your patience and detailed comments are the continuous motivation for us to do better. We cherish the experience of every customer who comes to our hotel, and bringing you a good service experience is our service tenet and top priority. For your questions, we will give feedback to relevant departments and follow up for improvement. Sincerely look forward to your visit again, I wish you a pleasant trip and smooth work!
Anonymous User
Deluxe Twin City View
Stayed in Jul 2023
Family
5 review
5.0/5
Outstanding
Posted on Jul 27, 2023
Affiliated to Marriott, the hotel is newly opened. The rooms are decorated in style and are highly intelligent. The front desk upgraded the sea view room for free, and the quality of the service staff is very high. Good morning! A little suggestion, the pillows are a bit too soft. 😂😂😂
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing The Westin Yantai and leaving your endor*****t! I am very glad to know that you are comfortable and satisfied with your stay. Your recognition is an important support and encouragement for us! The hotel is located in the Economic and Technological Development Zone, close to Bajiaowan International Convention and Exhibition Center, 20 kilometers away from Yantai Penglai International Airport, and can go to Changyu Castel International Winery; popular attractions such as Penglai Pavilion, Sanxian Mountain, and Eight Immortals Crossing the Sea. The hotel has 4 restaurants. The executive lounge on the 26th floor can have a panoramic view of the blue sea view, and the unique outdoor sky corridor, where you can experience natural healing. Thank you very much for your support and attention to The Westin Yantai, and look forward to your visit again.